tHE ZR 80,90 HAD POWER ISSUES WHERE THE CAMERA WON'T TURN ON.HAVE THESE BEEN RESOLVED

There are loads of these for sale but the camera will not power up. I own a zr 80 with the same problem and are reluctant to ever buy a Canon product again

Hey, Fred.
I don't know where all these loads of them are available, but are these for sale through individuals, or does someone literally have a stock of these defective camcorders.

I do believe you, but this is the first I have personally heard about this, can you send me some links or web address to these sites, I will check this out.

Generally, Canon is one the best brands for consumer camcorders. Any brand or model can have its issues, no matter who makes it. Most of the horror stories I have heard were from Sony, but whether its Panasonic, Canon, or JVC camcorders, allot of camcorder problems are model specific and not necessarily manufacture specific.

By the way, what country are you finding all these defective camcorders.

Good Luck!

Fred.
Here is a Canon ZR80 link from Canon site that might help in some way. Maybe you can try contacting Canon service support directly to find out more:

http://www.usa.canon.com/consumer/controller?act=SiteSearchResultsAct&functionid=3&fcategoryid=326&modelid=9738&keycode=&srchKey=zr80&Submit.x=0&Submit.y=0

Good Luck!

Ihave contacted Canon and they were not helpful at all, they don't even acknowledge that there maybe a problem.
The cameras I saw were on Ebay, it happened to mine as well no power by battery or by DC

Hey, Fred.
I hope that manufactures at times would acknowledge issues like this.

Good Luck!

Fred.
Is there any further advice you need to your original question. I know issues like these are difficult to resolve with a simple response as its a mechanical problem with your ZR80. If you need to make any further comments just reply in the reply box below.

Thanks!

I'm trying to find out if others have had this problem and what fixed it. I'm reluctant to repair this camera and have it happen again, I beleive there is a manufacture defect with this camera and Canon should step up!

You are right and I agree.

Maybe, it might not be a bad idea to get together with others and present this problem to canon. The more people you can get on that list the better chance of Canon resolving this issue.

Today, I found out someone has the same problem with a ZR70.

Here is a link to her thread.

http://www.digitalcamera-hq.com/camcorders/canon-zr70mc_question.html?qid=11625

Thanks Iplan to get all over Canon about this.

Fred.
I wish you luck, Keep me posted if any anthing resolves so we can spread the word around.

Thanks!

Here you go Fred, your miracle long Shot!



Consumer Products Home :: Support :: Service Notices

Service Notice: CCD Image Sensor Advisory (Updated 10/31/2006)

This Service Notice will update Canon U.S.A., Inc.'s previous CCD Image Sensor Advisory, dated October 6, 2005.

It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Notice of Additional Affected Products:
As a result of our continuing investigation of this malfunction, we have determined that the 11 models listed below, in addition to the 16 models listed in our Service Notice concerning this malfunction, dated October 6, 2005, may be affected.

Affected products:

- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)

*Models added as of Oct.31, 2006

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com

This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.

Signing Off!

Piero Foto

Many thanks this sounds like the problem, I live in The British Virgin Islands so very possible.

Call Canon up with this reference.

Good luck!

Thanks for the info on the recall!!!! I've had that problem for a year. I just called canon and they are sending me a mailing slip to get it shipped and fixed for free! Unfortunately mine camera has started having the power issue as well so who knows what that will cost. Argh!

Thanks again!