in camera mode,no picture

i have know picture,and the camera is in camera mode,the lens is off,power is on.

Your camera was one of a host of cameras that suffered from a faulty CCD chip. Check out this from Canon regarding it.

Affected products:

- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

So the good news is that Canon will fix it for FREE:

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com

FANTASTIC!!!!!! I fired up my 4 year old ZR65 (which has at most 3 hours of shooting in that span) this afternoon and the screen was gray. It will play back previously shot footage. I think the only reason I didn't toss it is that I need it to play/tranfer the half dozen MiniDVs I have.
I figured the sensor died but for the heck of it I did a search for resetting a Canon ZR65 and this page came up. I just got off the phone with Canon. They ran through a diagnosis and the problem is the CCD issue issue described here. They are setting up the UPS shipping and as long as their techs confirm that it is the CCD, then it will be fixed for free - 4 years after purchase.

Mike, thanks for your post, and Mike THANKS for the answer.

Cheers,
Steve

That's what we're here for, Steve.

JAMES
;)