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Note: this camcorder was first sold in Aug 2003. There may be newer versions available.

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Canon ZR70 MC

3 out of 5

"My screen is blank"

3 out of 5

"Blank screen for the last 6 months. Worked well prior."

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Possibly Answered (5 points for the best answer)

Roger Goldsmith (goldsmith) 0 pts

November 11, 2008 3:19 PM

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The cassette will not eject from the player.

The camcorder will play it will record - but you can't get the cassette out of the camcorder.

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This question has replies but the author has not yet indicated whether it's answered after a long time. Can you answer the question, or post a clarifying follow-up?

by James DeRuvo (byjamesderuvo) 58443 pts

November 12, 2008 12:12 PM

Here's what I would do. I wouldn't try pulling it out. Serendipitously, tour camera was one of a host of cameras that suffered from a faulty CCD chip. Check out this from Canon regarding it.

Affected products:

- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

So the good news is that Canon will fix it for FREE:

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com

So, contact Canon and have them fix your faulty CCD issue. They will remove the tape for you and you kill two birds with one stone. (and don't worry, they will return the tape).

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horkybubba 5 pts

May 31, 2009 1:59 AM

Okay, but what does the faulty CCD wiring have to do with the cassette?

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The cassette will not eject from the player.

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