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Canon PowerShot A300
Canon PowerShot A300
  • 3 out of 5
"not bat 4 years ago"
  • 3 out of 5
"okay, until screen and pics went black"
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Question Answered!
Lilly (Lilly123) 0 pts
June 7, 2007 8:07 PM
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blank screen on back of camera

just a blank screen,everything else works,changed batteries,memory card, etc. Just a gray screen, no images of what I want to take a picture of...any help? I need to have my camera for an event tomorrow morning....
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Answers This question has been answered!
Ben Keough (DeadWolfBones) 10632 pts
June 8, 2007 12:47 AM
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Hi Lilly,

Do you get images when the camera is in playback mode (rather than shooting mode)? Can you see the menu when the camera is in EITHER mode?

If no to both, the LCD monitor itself has probably died. If this is the case, you have a decision to make--getting it fixed is going to be expensive and also amounts to throwing cash at a very out-of-date machine. You might want to consider spending the repair money on an upgrade instead, should it come to this.

Hope this helps!
Best Answer
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Lilly (Lilly123) 0 pts
June 8, 2007 9:11 AM
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I can see pictures stored that were taken previously, I can see the menu, I see the bird picture when first turn on the camera and hear the bird sound...it's when I view to take a picture, the lcd screen is blank gray. I took 7 pictures for the fun of it(flash works)but when download it's just all black...no pictures. I'm wondering if I mistakenly mis-set something on the menu..

If this additional info helps, please let me know if anything else comes to mind.
Lilly :)
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bondok 5 pts
June 10, 2007 4:24 PM
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i read about this black screen problem and i have this problem too , and i guess that it is CCD charge coupling device gone bad.. recommended to ask the service customer , plus i read this website that may be relevant to our problem
but i dont know if it help since i am in Egypt.. http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&keycode=2112&fcategoryid=221&modelid=8776
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sharen 0 pts
June 12, 2007 11:45 AM
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I was just in Ireland and my canon camera let me down 3 days into my holiday, I have all the ame symptoms as Lilly's camera, everything works except it will nolonger take a picture or display it. up till that moment playback works still all setting functions work flash works, the camera is now toast will not buy another Canon as long as I live back in the day I bought an expensive canon 35mm with a zoom that one cost me twice in repairs what I paid for it and it still would not work its in a box in the basement till this day you would think I would learn I HAVE NOW Canon will not spoil anymore of our holidays or special events
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Ben Keough (DeadWolfBones) 10632 pts
June 14, 2007 11:54 PM
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Lilly and Sharen, this sounds like a failure of the camera's CCD sensor. Luckily for you, this is a common fault with your model and Canon has acknowledged this. They will repair the problem for free (including free shipping) whether you're in warranty or not. You can see the service advisory here and schedule a repair here. Good luck!
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t00nz (t00nz) 146 pts
December 15, 2007 2:43 PM
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Know this post is old, but this may help others who have this problem. Yep this sounds like a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info. The first link gives other peoples experience and tips in submitting their cameras for repair under this advisory:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

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