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Canon PowerShot A60

4 out of 5

"Cannon SD 550"

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Answered!

SB (becks1) 0 pts

February 8, 2007 11:41 PM

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My screen shows E18 and I can't do anything with it, please help??

Canon PowerShot A60, the lens is having a hard time retracting

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Brenda P (BrendaP) 28728 pts

February 8, 2007 11:47 PM

Hi SB,
This is a lens error that is unfortunately rather common with some Canons. Many people are going to say that you need to send it to Canon to get repaired and that it won't be worth the cost, but before you do that please go to www.e18error.com. This is a website set up by Canon users and there is tons of info on why this happens and possible things you can do at home to fix it. Good luck!

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Ben Keough (DeadWolfBones) 10631 pts

February 8, 2007 11:54 PM

Hi SB,

The E18 error is rather infamous with certain models of Canon cameras. Unfortunately, Canon has not issued a recall based on it. There have been several user-created websites set up for users to discuss the error and possible solutions. The most popular of these is e18error.com, and it lists several possible fixes for the problem. Strangely, the one that most often seems useful involves gently banging one corner of the camera against a hard but padded surface. Often, this will get the lens to retract. Obviously, I can't really recommend that you bang on your camera to fix it, but you should certainly check the site out and make your own decision.

One other thing to consider is that Canon HAS issued a recall on A60s that are afflicted with a different problem--one having to do with the CCD sensor failing. If you request a repair from Canon, it's possible that you might be able to talk yourself into a free repair, but that's solely up to your salesmanship skills.

Hope this helps!

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My screen shows E18 and I can't do anything with it, please help??

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