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I get a flashing flash symbol on the screen and flash does not work. Why?
This is on the Canon Powershot A630. I get a flashing flash symbol in the screen and the flash wont work. It will not take a picture at all! When you press down the picture taking button (sorry dont know technical term) it will not take a picture and the flash indicator will flash. And no picture taken. If we turn the flash off...it will take a picture. It will do this on all modes. What is wrong?? I have 3 kids and take lots and lots of pictures and I need my flash to work! Hope you all can helpthanks
This question is also associated with Canon A70.
Also make sure your batteries are fresh. The older the batteries or the weaker they become, the longer the flash recovery and sometimes the batteries get to the point that they can't power the flash and the camera as well. So it won't take.
Having said that, it depending on how often you use it, it could just need a service.
thanks
I am having a problem with the flash not working.
When I try to take a photo (single) the flash symbol will appear (there is a orange light that lights up) flash a couple times and then says to change the battery pack. I've charged it until the green light shows on the charger and bought a 2nd battery that is fully charged with the same outcome. I still have the box, manuals (except the BASIC manual) so if you could help me or direct me to a website where I could download it or read it on line, I would be very happy.
Thank You
Same problem here, my camera started doing the same thing with the Flash icon blinking and not allowing me to take any pictures. Tried as well to factory reset, but no difference.
Perhaps a firmware reset would do the trick. Does anyone know how to do this?
What is a "fill flash" and how can I set it?
I took it to a Camera shop, and they made the request & sent it to Canon. Cost me £25 though for the service.
According to Canon (what a joke). There was no problem with the camera in the 1st place!!
This is definitely not the case, since I showed all the symptoms to the shopkeeper.
Anyway, my camera is now working. Not sure for how long though!!
I'm quite frankly dissapointed with how Canon are dealing with this. Thinking I'm that stupid & telling me to read the manual. lol!
In my opinion, they probably reflashed the firmware on my camera, which is a straight forward procedure. Wish the firmware was available for download though, could have done it myself & save the money.
I would probably recommend that you try and INSIST with canon technical support!
And complain on forums as well like http://www.dpreview.com/
They can't just keep ignoring their customers!!
Having said that, I love this camera. I've gradually learnt a lot from it.
Would I still recommend canon cameras?! Yes, so long as you don't have to deal with their support! Quite frankly a joke!!
And yes, they
I was saying, yes, they should definitely make a recall on this model. But given it's more than a year old, i doubt they'll do it.
You could try from this link. http://www.canon.co.uk/Support/index.asp
You never know, someone else more helpful might pick up your e-mail.
In my case i took it to small specialist camera shop.
Good luck.
Will keep posted once, (if) i do get an update.
http://www.digitalcamera-hq.com/digital-cameras/canon-powershot-a70_question.html?qid=12952
I wonder if I can get a new one again...?
I tried this several times so far and it seems that its helping.
I know its not a perfect solution, but its the cheapest! :)
Can you try that out as well and tell if it works for you too?
Looks like I'll be budgeting for a new camera in the near future...
I contacted technical service and they informed me that my flash was broken.
I will be sending it in soon.
I haven't contacted Canon or taken it to a camera shop yet. I was hoping to get a solution myself first. Will try to reset & shake it.
Seems like a pretty common problem. Canon, are you listening?
Let me know when they choose to recall them.
Unfortunately, Canon don't seem to be listening! I've contacted, and they seem to deny that there is any problem with this model (A630). The technician ask me to reply to him if I had any further query, but their e-mail system doesn't take incoming e-mail, so I have to go through their ticketing system again. It seems it becomes a "shake & shoot" for the meantime..
As for a recall, i think that will be unlikely, as it seems to happen pass the 1yr warranty.
I will keep posted if I do get somewhere with them.
Working for now.
Thanks
Played around with settings and then it just shut off and displayed a message saying "Change The Battery Pack"
Recharged the battery pack and tried again.
Still the same error.
Will try the shaking / hitting / banging on table solution.
Maybe the flash bulb just works it way lose over time or something and the shaking / tapping sets it back into place ??
I'm thinking the change the battery pack messgage is displayed as the faulty flash is shorting out or something.
My parents have the exact same camera, so I might try out their battery to see if it's a battery issue.
I'm guessing I'll be off to the repair shop.
Ironically I went to the Australian Canon webiste and put in my postcode and it listed one in the very next suburb plus a couple of others both still reasonably close.
The next day I tried the postcode of my work and it listed the same 3.
I tried my parents postcode who are a good 85km from where I live and it listed the same 3.
I tried a postcode out in the sticks and this time it only came up with the head office for my state.
So it seems I'm lucky to have an authorised repairer in the next suburb to where I live.
I really loved this camera and I'm so sad it did this [almost a year to the day after I bought it]. I'm cursed...you should see how HP screwed me with my laptop...
Anyway, please let me know if anyone has a more long-term solution/Canon steps up to fix this. Thank you.
Although having said that, I know our 4 year old likes to wander around with the camera taking shots, but has always been told he needs to have the strap round his wrist, but I notice last night that there are some scratches on the case just above the flash.
Hmmm...
I asked the guy at the repair shop if it was a common problem and he said that it wasn't.
I asked what might have caused it and he said that the circuitry in the camera is pretty high voltage and that if something is going to get zapped then it is likely to be the flash.
Doesn't explain why some people have had luck tapping, banging, shaking their cameras, but at least those people have saved them self $100+
This problem had cropped up once before too. Back then, it also gave the "Change the Batteries" message. So I did just that and the problem seemed to go away. But 3 weeks after I started using the new batteries, the flash stopped functioning all over again. After reading all the posts here, I tried resetting the setting, and it worked!
Hopefully, I won't have to use the Bang-and-Shoot method mentioned here, because my camera already has a hairline fracture from a fall long ago and banging it again wouldn't be just a great idea.
New rechargable batteries- twice, new battery charger, reset camera,cleaned it, new SD card!
Finally, after contacting Canon service on my 10 month old camera they said send it in and we'll repair it. Well after two weeks they said "the problem has been identified", please remitt $98.00 so you can have your camera back!
I asked for the issue to be escalated due to so many other folks having same issue or keep the camera and I'll go back to a Nikon! I will NOT pay nearly half the cost of a new A630 to cover their product deficiency!
This is why class actions are taken up! Manufacturers not standing by their products and making profit off the repairs!
Don't want to jinx myself but......I have to say it: I haven't had any issues since the second or third time I had to knock it on something. Now I expect it to die within the next week.
If anyone has info on the prospect Canon class action suit, please let us know!
When the guy quoted us that price I wasn't sure, but the guy said the camera was worth getting repaired.
admittedly it cost me A$499 so....
My mum has the same camera and so far hers has had no problem.
Canon is a very large Corporation that simply doesn't care about our "little" problem on the A630 camera!
My problem was reported to Canon 4 months after I bought the unit and was documented on their tech call log! However, even though the initial report was well within the warranty period, I sent the camera in 1 month after the warranty period. The rather curt service lady said too late, too bad! This after I explained trying to change out batteries and chargers, reset camera, etc...
The agent was very prepared to sell me some other refurbished camera model at $129.00. So my choice was to pay $98.00 to fix their defect or buy another piece of unknown hardware!
As I mentioned in previous post, I just had them send my camera back without repair. Guess what? After all the reports of tappimg the camera on a table - it started to work again when I tapped it! However, I have had to bang the camera several times more to get it to work after it stopped flashing again!!!
I mentioned all of us out here with this same problem on the world wide web and their response was "we can't answer for disgruntled consumers on some crazy blog". Can you believe that?! So we are just crazy consumers and they are big daddy canon!
Please consider boycotting canon products - all of them! Printers, cameras, copiers, etc... I'm going back to Nikon the camera I had before the A630 that got stolen from my car!
The only message we can give them is - no sales! That is what big pushy poor customer service companies understand! Maybe someday they will change their policies and start caring about their little customers again!
Crazy Blog - hmm I can see a rehashed version of that Axel F hit from Beverly Hills Cop coming.
I was having the same problem with my Canon A630 and the flash not working properly.
I gave it a sharp rap on the top right corner where the SD card / USB cover is located....and Voila`!!!....ITS NOW WORKING !!!!
Thanks for the suggestion; and I hope my camera keeps working.
:)
The embarrassing part is that people were sitting there praising my camera for the swivel screen and I'm like "Uh yeah...*knock knock*...great camera." Just so happens that it happened at another "Going Away"/final goodbye moment with a dear friend. Thank goodness I knew what to do this time.
After you bang your cameras to pieces and it finally won't work try NIKON! They have better picture, software, focus, and all around better point & shoot cameras! Look at the Nikon Coolpix line of cameras. I'm buying the Coolpix P6000! I had a Coolpix that got stolen before I bought this Canon A630 piece of junk! Canon has great marketing and advertising no doubt. However, their cameras are plagued with little defects and firmware issues and they obviously don't care about you after the sale! The customer support people are rude and don't care about us customers! They live off the name Canon that mattered a few years ago. They hope that heavy continous advertising will get them business. We should show them that our statisfaction is what really matters to maintain the brand name recognition and earn OUR hard earned dollars! Good luck with your Canon cameras!
1. Remove the batteries and memory card.
2. On the side of the camera where the flash it, there is a side panal attached to the camera with 3 screws, 2 on the side, one on the bottom. Remove the screws. (Note that the two screws on the side are different sizes. Be sure to note which hole goes with the larger screw for reassembly.)
3. Once the panel is removed you will be able to see inside the camera through some exposed holes in the casing. In one of these holes at the top is a round capacitor, something which looks like the bottom of a battery. Use a pencil and jiggle the capacitor. This will reseat it into it's normal place.
4. Reassemble the camera and test it. Repeat if necessary.
I suspect the problem we have all been having is because this capacitor is designed to sit tightly against a metal contact (it should have been soldered to the contact). Dropping or banging the camera unseats the capaticor from it's place. The people who have had success fixing the problem by banging the camera, are succeeding in reseating the capacitor, but are in danger of breaking something else.
I love this one. Face recognition, anti-vibration,10 megapixel,6X zoom and with DigicIII it's back to just 2 batteries. And about $75 less than my A630 was.
Goodbye A630 - it's a goner.
i have, while reading this thread, tried every suggestion, and what made it work was a combination of hiting it on my desk and shaking it heavily while jumping around. hopefully that works in the future too.
Thanks
Just tried the gentle-wack, and voila...worked.
Will try the more technical solution next time when it happens, but so sad Canon won't fix or resolve this for their customers. Such nice cameras...
Anyhow, reminds me of a prior issue with one of my earlier A series of Canon's that required a "whack" to fix it...am sensing a pattern here. May have to consider another brand, this is my 3rd A series in the past 9 years...come on Canon, help us out.
Pop
anyone know the best yet decently priced digital slr's? im thinking of buying one!
Thanks to all of you above who figured out and perfected the solution and to sblevine for the surgical solution.
Shame on Canon if so many people are experiencing this. I've never had a problem with their cameras before (A70, A95 and this one).
symbol does blink but the picture is dark. I tried rapping on the side by the batteries but no difference. I thought I had a
"calibrated hand" after working in electronics for 35yrs but no go. The camera is 2-3 yrs old but I like it.
Any ideas?
December 28, 2008 6:40 AM post) worked for me. It's really easy (if you have the screwdriver) and WORKS!! Just press the capacitor a little... And you don't have to shake or hit the camera!
Thanks a lot sblevine! You are my idol!! ;)
Solution to the problem, if periodically recurring, and are not happy with banging the camera all the time and its potential damage. Since my March wedging in of the capacitor, my camera has been working OK; it is now over 6 months. It is carried everyday, including a weekly, very bumpy hike.