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Canon PowerShot A70

3 out of 5

"Good camera but CCD failed 4 times"

3 out of 5

"CCD faulty"

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Answered!

Art (creek) 0 pts

November 25, 2008 8:58 PM

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camera operates but no screen for retrieve pictures

I have no screen when I try to replay picture
I do get the menu

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by James DeRuvo (byjamesderuvo) 58448 pts

November 26, 2008 6:45 PM

Your camera was one of a host of cameras that suffered from a faulty CCD chip. Check out this from Canon regarding it.

Affected products:

- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

So the good news is that Canon will fix it for FREE:

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com

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Art (creek) 0 pts

November 26, 2008 11:20 PM

My camera has been recently repaired by cannon for this faulty CCD chip. My problem with the replay started after they returned the camera. I did get the replay to work after ten clicks on the left or right button. This should not be for each time you want to replay a picture. Should I return it to cannon and explain this problem started after they did the repair, or is their a setting that needs to be changed?

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by James DeRuvo (byjamesderuvo) 58448 pts

November 28, 2008 1:59 PM

I would, definitely. But I wouldn't dally about it. The sooner you get it back to them, the more likely they won't be able to wiggle out of fixing what they screwed up.

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camera operates but no screen for retrieve pictures

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