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Canon PowerShot A75

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"Good camera, a little old now"

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Answered!

Kristina (kv211) 2 pts

November 21, 2007 4:49 PM

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My LCD screen only displays magenta lines or is completely black and it will not take pictures at all. What could be causing this problem?

My LCD screen only displays magenta lines or is completely black. It will not take pictures at all. What could be causing this problem?

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Josh Watkins (fienicks) 476 pts

November 21, 2007 8:45 PM

What about the viewfinder? it may just be your lcd, which could have a faulty connection to the sensor (or have just died) or it may be your sensor not recieving light and/or being dead. Unfortunately, the service costs are going to be so high as to justify updating and getting a newer camera. The Canon A720 IS is under $200 and is very similar to this camera in shape but, according to the reviews, much better than this one. If it was purchased within the last year, i would suggest contacting Canon about your warranty, if not, then i would highly recommend updating.

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Kristina (kv211) 2 pts

November 22, 2007 11:42 AM

I am still able to see through the viewfinder in any light but the camera will not take any pics at all. It will click and the flash will light but nothing is recorded. If I put a disk in that already has pictures on it, I am able to view the pictures on the LCD screen. I think you may be right about the sensor. Thank you for all your help!

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t00nz (t00nz) 146 pts

December 15, 2007 3:00 PM

Sorry Kristina that I didn't see your post sooner. Hopefully you still have the camera. This sounds like a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info. The first link gives other people's experience and tips in submitting their cameras for repair under this advisory:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Check it out, I think you'll be happy :)

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Kristina (kv211) 2 pts

January 7, 2008 2:57 PM

t00nz, thank you so much for that information. I followed the links and found that my camera does have a defective CCD imager. The Canon Repair Center has fixed the problem for free and I received it by mail today. They were great! I feel much better about the Canon products and I am very happy with the results! Again, thanks!

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My LCD screen only displays magenta lines or is completely black and it will not take pictures at all. What could be causing this problem?

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