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Canon PowerShot A75

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Answered!

sharon canon (A75sharon) 0 pts

May 24, 2008 6:27 PM

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memory card error came up..did I somehow loose all my pictures??? Is there a way to retrieve them from my A75??

memeory card-using now for 2 1/2 years.
Memory card error came up?? did I loose all my pic's??
Can I retrieve them..if so how?? Powershot A75 is what I have...

Thank you
Sharon

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by James DeRuvo (byjamesderuvo) 58445 pts

May 27, 2008 3:48 PM

THis is the perfect reason for using several cards, rather than one large one. Reason being, insurance. Any memory card can fail or become corrupted. And when you're on vacation the last thing you want is to lose the opportunity to take pictures until you can recover that media card with a software utility. If your card goes bad, swapping another one for it at that moment is of advantage so you can keep taking pics.

But all is not lost for you. You can use a utility like "F-Recovery" to get back your pictures and recover your card.

No need to lose the moment because you relied on one card one when several can solve that problem.

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sharon canon (A75sharon) 0 pts

May 28, 2008 10:07 AM

Thank you James for your answer. I will remember to always have an extra memory card with me. Best of all I will try to recover my pictues. So thank you so much. I will drop a line to let let you know if the recovery works.. Thanks again!!!
Sharon

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by James DeRuvo (byjamesderuvo) 58445 pts

May 28, 2008 12:37 PM

Happy to help, Sharon.

Oh, BTW, Your camera is listed as one of a host of cameras that suffered from a faulty CCD chip. Check out this from Canon regarding it.

Affected products:

- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

So the good news is that Canon will fix it for FREE:

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com

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memory card error came up..did I somehow loose all my pictures??? Is there a way to retrieve them from my A75??

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