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If your lens stays stuck out that for sure is the batteries problem. You cant use any dollar store batteries in digital camera's. You must use Rechargeable batteries for this camera. If the lens gets stuck out; wait a minute, put the camera on play,(switch down)and turn on the camera. The lens will go back in and now you can safely turn off your camera. It is highly recommended to allways turn the LCD Screen inwards(so the canon sign is facing outwards) to protect the LCD Screen from any scratches. It has a Liquid Crystal display which is easy to get a scratch on. You should also a Hard Case Cover just for extra protection from little scatches all over you camera. The Canon PowerShot A80 is a great camera and i would recommend it to everyone. If you are experiencing slow picture taking your card has a low speed. The bigger your card gets the slower your camera will perform. That's why you kneed to allways check the speed of your card before purchasing it.