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Note: This camera was first sold in Aug 2004. It has been replaced by the Canon A630.
Canon PowerShot A95
Canon PowerShot A95
  • 4 out of 5
"Durable."
  • 4 out of 5
"Awesomw pictures"
See rating based on 498 user reviews
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Question Possibly Answered (20 points for the best answer)
HC (Harsha) 0 pts

Hi, We have A95 model camera, it was working good earlier,not used it for few months,started using now there is blank image (black and pink image)

in paly back mode i can see the previous pics, but when i want to take a new pic then not able to see any image just a black and pink image is coming.
need an help on this
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Answers This question has replies but the author has not yet indicated whether it's answered after a long time. Can you answer the question, or post a clarifying follow-up?
by James DeRuvo (byjamesderuvo) 58443 pts
July 10, 2008 11:40 AM
2 people rated this answer helpful, 0 people rated this answer not helpful
 
Your camera was one of a host of cameras that suffered from a faulty CCD chip. Check out this from Canon regarding it.

Affected products:

- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.


So the good news is that Canon will fix it for FREE:

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com
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