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Note: This camera was first sold in Aug 2004. It has been replaced by the Canon A630.

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Canon PowerShot A95

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Answered!

Gail Annis (Wells04) 0 pts

September 7, 2008 11:03 PM

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Camera photos all have pink tone to them

Camera has worked fine and all of a sudden all phots have a pine hue to thesm. I like the camera (a95) have enjoyed taking phots with it.

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Aditya D (Adhere) 7462 pts

September 11, 2008 11:33 PM

This is a typical problem that arises in Canon cameras often, and it is a manufacturer error, meaning that if you just call Canon and tell them the problem, they will fix it with no cost to you. There should be a specific number for Canon within the manual, and if you don't have your manual you can find it online. If you can't find the number, or they won't reply, feel free to tell us and we'll try and find another solution for you.

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Gail Annis (Wells04) 0 pts

September 12, 2008 7:45 AM

Thank you. I have sent back my camera hoping they can replace or fix the problem!

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by James DeRuvo (byjamesderuvo) 58446 pts

September 15, 2008 3:25 PM

More officially -

Your camera was one of a host of cameras that suffered from a faulty CCD chip. Check out this from Canon regarding it.

Affected products:

- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

So the good news is that Canon will fix it for FREE:

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com

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Paul 0 pts

June 17, 2009 1:47 PM

I just called Canon about this same problem I have with my A95 and they are sending me a return lable for repair if it is related to the LCD failure. I will return when I get the camera fixed. R, Paul

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Camera photos all have pink tone to them

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