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BABA J (babaj2007) 0 pts

January 4, 2007 5:45 PM

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Latch for battery door

The latch on the camera body for the battery door broke after dropping less than 4 inches. I'm being told by Canon (through Future Shop) that the extended warranty purchased doesn't cover the repair because it is a 'physical damage' and that the repair is estimated at $131.49CAD (parts and labor). The initial camera cost was $399 + $50 warranty.

My own thought on usability design is that the camera is poorly designed with a plastic piece used as the latch - a sure thing to break under normal use over a period of years.

Where can I get another estimate for repair? I expect that the body is being replaced as the piece that held the door came off the body section.

Thanks for any help you can offer me.

PS: We are expecting our first grandchild any day now and I really need this camera to be in working condition. I am currently thinking duct tape!

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This question has been answered!

Ben Keough (DeadWolfBones) 10631 pts

January 4, 2007 7:26 PM

Hi BABA,

I don't know if you're mechanically inclined, but you can find replacement parts very easily on eBay. Here's an example.

Repairs on digital cameras are always very expensive, unfortunately, unless you do them yourself. You might try going to local camera shops and seeing if you can bargain with the owners, but it's probably still going to cost an arm and a leg.

Hope this helps!

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BABA J (babaj2007) 0 pts

January 4, 2007 8:10 PM

Hi Ben,

Thanks for the link to where I may find replacement parts. I have asked Future Shop to return my camera with the piece that broke off - thinking it will help me identify what I need.

Baba J

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Holly (hdpadg) 15 pts

January 9, 2007 8:32 PM

BABA J,
I've had the same problem - only I dropped the camera from about 3 feet! In trying to find if the expense of repair was worth it, I found a repair company in California... digitechcamerarepair.com. With a detailed description of the damage, they emailed me back with an estimate of $85 parts and labor. The catches that broke on my camera were one on the battery door and the other on the front cover body, with both pieces needing to be replaced. I don't have any references for the company, so I also consulted a local camera shop. Their answer was that because of the latch on the body the camera would need to be repaired by Canon - that estimate is $115. The guy also said that if it was just the door it would be "a piece of cake" to repair..... hope for you! Best of luck with your repair... but even more so with that new grandchild.
Holly

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BABA J (babaj2007) 0 pts

January 9, 2007 8:43 PM

Thanks Holly. For both the information, which was very helpful, and the best wishes for our new grandchild - we are looking forward to this new level of our lives :-)

We are keeping our eye on eBay while looking locally for a repair spot that can do this onsite.

Best regards,
Baba

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Eastern Canadians 0 pts

January 16, 2007 9:05 PM

We too have the same problem, broken battery door after dropping it. I think because of the weight of the 4 AA batteries, it adds to the damage. Anyhow, I just found a battery door replacement on
http://gallery.bcentral.com/GID2025592DD439302-Replacement-PartsCanonDigital-Camera-Parts-By-ModelPower-Shot-A95.aspx
$15.00 plus shipping. I thought that was pretty decent, just hope that it does the trick!
good luck!

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BABA J (babaj2007) 0 pts

January 16, 2007 9:25 PM

Thanks Eastern Canadians. The broken piece is actually on the body itself so the whole casing needs replacing...thanks for the site, though as it is good for other parts and bulbs.
Baba

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knockabout87 0 pts

January 24, 2007 11:27 PM

Likewise my battery door latch broke after one of my kids dropped it. I keep mine closed with a rubber band!

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BABA J (babaj2007) 0 pts

January 25, 2007 7:11 AM

Thanks knockabout87. Looks like it will be the same for me as our granddaughter has arrived in great health and I want to be getting all her little yawns and stretches on film!

BabaJ

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Mary 0 pts

March 4, 2007 9:09 PM

Great info. The question is, how hard is it to replace the battery door on your camera? Has anyone done it?

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Holly (hdpadg) 15 pts

March 6, 2007 9:53 AM

I've had my camera back from DigiTech Camera Repair (in Calif.) for a few weeks now. I was MOST pleased with the repairs, service, and cost. I had been told that to send the camera to Canon would cost me $115 for repairs - and I'm guessing shipping both ways would be additional. I paid $8.95 to ship insured in sending the camera to them, and then a total of $95 to DigiTech for parts, labor and return insured shipping. They went beyond the specified repairs by cleaning the camera and pulling out and smoothing a dent on the opposite corner from the battery door. All replacement parts are new and seem to be Canon parts. I am recommending this company to anybody I know that needs camera repairs.

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Steve 5 pts

April 12, 2007 2:58 PM

Baba,
Don't know what model your camera is but mine is a 30D. I dropped mine and broke the door latch. On this camera there is a slide pin inside the door that easily releases the door from the camera (kind of looks like a watch strap pin with a side lever on it) Pull back on the side lever and the door comes right off. After market companies wanted $20-40 for the part and of course there's labor to release that pin so $100+ is what they charge. If the camera works fine with it duct taped shut like mine does and you don't have any other concerns as to it's functionality, then save your money. Call Canon parts at 732-521-7230 because they sell the part for $9 + $6 shipping with a 2 day delivery. When you get it, pull the slide latch back, release the old door and install the new door in the reverse order. Close the door and throw away the duct tape. It's easy and cheap.

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BABA J (babaj2007) 0 pts

April 12, 2007 3:09 PM

Steve,

Thanks for the detailed fix. My camera is a PowerShot A35. I wish it was the door itself that was the problem then your suggested fix would work perfectly. The 'latch' part that broke is actually a piece that was once part of the 'molded' cameral body. I fear it is the total body part that needs replacing. I think that duct tape is the way I'll go as my fix of an elastic around the body doesn't work well. The elastic interferes with setting the camera's exposure and the telephoto lens setting is also affected. Yes. Duct tape it is. And Minolta for a future purchase unless Canon re-designs the problem out of their future PowerShot versions.

Thanks again,
BabaJ

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Ben Keough (DeadWolfBones) 10631 pts

April 12, 2007 11:26 PM

Not to nitpick, but good luck finding a Minolta these days. They've been bought by Sony. ;]

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Steve 5 pts

April 13, 2007 3:32 AM

I heard that very thing today. Don't know what to tell you there unless Sony has info.

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BABA J (babaj2007) 0 pts

April 14, 2007 3:10 PM

don't trash your Minolta just yet.

From http://www.engadget.com/2006/03/31/farewell-konica-minolta-hello-sony/

"Sony plans to introduce its own line of DSLRs that will be compatible with Minolta's lenses, and may also include the anti-shake system."

Perhaps Sony will be smart enough to keep Minolta quality and good customer service.

BabaJ

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Steve 5 pts

April 14, 2007 6:19 PM

Perhaps, but was Minolta looking for a buyer or was Sony looking to buy? There is a difference. I like my Canon.

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Ben Keough (DeadWolfBones) 10631 pts

April 20, 2007 12:10 AM

BABA,

Sony has already put out their first dSLR using Minolta technology. It's called the Alpha A100 and it's getting good reviews so far. It's backwards compatible with most Minolta lenses, which is awesome.

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Latch for battery door

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