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Note: this camera was first sold in Aug 2007. There may be newer versions available.
Canon Powershot G9
Canon Powershot G9
B
HQ Grade: B
A is outstanding and exceptional, rated in the top 10% of digital cameras.
B means they are good, with some standout features.
C means they are mediocre, and probably more trouble than they are worth.
D & F mean they are absolutely awful or old. Avoid at all costs.
  • 4 out of 5
"powering up"
  • 4 out of 5
"Best compact around, for what that's worth"
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George K. (schpsyk) 0 pts

Reliability of Canon P&S camera's

Recently I was down in Equador and the Galapagos Islands. My Canon Powershot A75 froze up with the lens in the extended position. New batteries, fidgeting with the contacts etc. were to no avail. Another tourist had their Canon (I'm not sure of the model) also freeze up on her (lens in closed position). I'm concerned about the Canon camera's 'longevity'. These camera's were maybe 1 to 2 years old.

Any info. on other people's experience with dependability of Canon camera's would be most appreciated. thanks.
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Answers This question has been answered!
mpaired hal seitz (hal5141) 1213 pts
April 23, 2008 7:59 PM
1 people rated this answer helpful, 0 people rated this answer not helpful
 
hello - at 3.2 megipixils the canon A75 is sort of obsolescent- no digilogic II or III , no face detection, no Image stabilization, small CCR sensor on board- Yet with all the modern technoloogy that came along after the A75 was introduced., it still takes nice snaps. Why the lens froze can be attrributed too many many causes. Canon is no better nor no worst than any other mass produced digicam- All the majors, Sony, pentax, Kodak,Olympus, Nikon, ansd so on have break downs in their lens mounts. It is the most serious defect that occurs w/ some regularity ,especially after a couple years of ownship-- Do not blame canon as the sole perfertraitor in Locking lenses. Canon sells more digicams than any other P and S digicam manufacturer- they get it right most of the time, but problems do surface , and really hurt when you are a t a really good photo op and have no back up-- Currently I am using a canon G 9 as my primary P and S and a Canon A710is as back up. Both are really excellent digicams - for what they are ,they perform admirably.. The G-9 is the flagship model of all Canon P and S offerings.. Very versitile , very sturdy( built exactly like a small brick, with small brick dimensions remenencent of the old range finder cameras).. It is definately top of the line in digicams, and the current flagship model in Canon. It is 12.1 megapixels ,so you see it has Come along from the older 3.2 megapixil A 75....In conclusion, don't judge the canon line to be weak and have problems w/ locking lense barrels , which are greater than the industry norm for all digicam manufacturersl-- it happens- the explanations can be complex, or they can be simply, a lack of lubricatrion or a forgein partical wedged in the retractable gate.. a technician at a local camera shop may be able to ascertain the problem w/ alactrity- BUT make sure you ask for the technician and do not let a simple clerk, try to solve the problem.. If you want to up grade- Canon is still a good bet, in spite of your negative experience, and the canon G-9 is a outstanding example of cutting edge, state of the art P and S digicams. Research if you must, and confusing as it will get , but you will find after all is said and done, in a very large confusing field of entries in the P and S digicam world , you will end up aiming at the G-9 ,for quality, value, versitility, portability and just plain fun to fool with- and yet a serious photo taker to boot..hal5141
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Larry (logcabiny) 4897 pts
April 25, 2008 5:17 AM
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The zoom lens extension/retraction mechanism does seem to be a fragile part of P&S cameras of many/all brands. They program in sensors to freeze the motor if it appears to the "brain" that continuing to extend/retract could damage the gears. i.e. better to stop and inspect/repair than strip the gears. This "safety" device can cause a lot of frustration, but it is designed to prevent a worse catastrophe. A grain of sand in the wrong place can cause the freeze up.
Canon does not appear to be at higher risk of this problem. It may appear so, but it just because there are so very many more Canon P&S cameras out there than anybody elses. Canon has over 60% of the market and has had for quite a while. Even a 0.1% rate puts millions of cameras at risk resulting in lots of true stories of real problems (such as yours), but the chance you take with Canon is not higher.
Consumer Reports puts P&S digital cameras at less than 5% lifetime failures with all popular brands falling within the statistical variation (meaning no statistical difference). I have read up on this subject (not a lot to read) and as best I can tell you can't beat it by buying any particular brand.
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Andy 0 pts
June 19, 2008 7:19 PM
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I've a Cannon G5; it failed 3rd time this week; same problem each time, lens do not retract, all the bottom froze no response.
I repaired twice with canon directly before, I've a feeling that the repair even do not last more than 18 months for the powershot
series of camera. It is unlikely that I'll ever buy a cannon camera again. I pad $150 for repair cost every other year for a $400 camera
I purchased originally.
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George K. (schpsyk) 0 pts
June 19, 2008 8:57 PM
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Andy - sorry for your troubles. I also purchased a G5 and so far no problems - but I won't hold my breath.
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David 0 pts
December 25, 2008 8:47 PM
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Check these out before buying a Canon compact:

http://www.e18error.com/
http://en.wikipedia.org/wiki/E18_error
http://e18.bitnet.cx/comments.php

Note that as the problem often doesn't show up until the camera is just over a year old, it's impossible to say whether recent models are likely to be affected. It does, however, appear to be deliberate built-in obsolescence, seeing as this problem seem to affect a wide range of Canon cameras when they are between 12 and 18 months old, just outside the warranty.

Canon often make good compact cameras, so my suggestion is to factor in the cost of an extended warranty when comparing with other cameras. This isn't stopping me from buying a G10 ... but I will definitely get an extended warranty at the same time.
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Hank M 0 pts
September 21, 2009 7:46 AM
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I have had several Canon P&S cameras - the features and picture quality are great but the reliability and logevity stink. I have had an A60 go out for the lens (E18) another A60 go out for the LCD, an A70 go out for the CCD and now my relatively new A570IS has a grainy picture problem - probably the CCD or perhaps the chip. Enough. No more Canon P&S models.
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