Fully Charged Batteries Fail Almost Immediately

Canon PowerShot S1 SI: Using NiMH batteries (2500 mAh), camera only takes 0-4 photos before low battery shut down. Batteries test "good"; when they are taken out and put into another device they work just fine. Contacts have been cleaned, and do not seem corroded. If it's something internal, where can I go for help on that?

I am sorry but this is untrue information. I had this same problem and sent my camera in. They charged me 97.50 to fix that problem and 2 months after it was supposedly repaired it started giving me trouble again!! I hate this camera and I have been frustrated with it in the last year. I paid a little over 400.00 for it new at Best Buy and only got 1 good year out of it and in the last year it has not worked properly. I will NOT buy Canon camera again. I now have almost 600.00 tied up in this camera that worked only 1 year.

Considering I took the information from Canon's own service advisory, I think your assessment of the information is inaccurate. There may be two different issues going on here, but that doesn't take away from the FACT that this camera model has been RECALLED by Canon. And if you're having trouble two months later, did you return it and demand replacement? Did you remind Canon that you shouldn't have paid for it's repair?

James,
Yes I did return the camera when it gave me problems 2 mths. after being repaired. I have a invoice that was returned with my camera the first time it was repaired and it list specifically what was repaired. Nothing else was listed other than the CCD replacement. I have spoken to Canon 3 times about the problem with my camera. They tell me they can't replace the camera until it has been repaired 2 times after I told them I wanted it replaced and not repaired for the 2nd time.
They also could not give me a response that made sense when I asked why I had to pay 97.50 for the repair that was recalled. Not trying to sound sarcastic, but my assessment of the information IS correct. I called Canon back today, after reading what you posted here, asking if anything else other than what was listed on the invoice was repaired. They stated no that what was on the invoice is all that was done except cleaning the inside. I, again, asked why I had to pay for the repair and AGAIN I did not get a straight forward response.
I was taken on a camera that is of poor quality but a big price. It looks good on the outside but is junk on the inside. There are companies everyday that say they will do this or that or stand behind their product but in fact DON'T. Just because the website states what you posted does not mean you will in fact get that service. Getting someone on the phone that knows what they are doing is a task in itself and getting them to give you a answer to your questions is impossible. Also to note, It was a supervisor I spoke with today and go
It nowhere but being told to send my camera back in to be repaired.
I give up on this situation because I have tried to get them to stand behind their product and to honor what they say they will do with no luck. I know of nothing else to do but right it off as a bad purchase.

What I would do, Lynn is contest the charge with your credit card company. Get them involved with the arguement that a recall shouldn't cost the customer money and that from your point of view, they have given you a "lemon." I'd also bump it up the chain of command with canon. If the current operator (who's probably not in this country) doesn't have the answer, ask to speak to the manager/director. Write a letter to the president of Canon. Mention that you have complained all over the net about the bad service. They take that very seriously. I'm betting that if you spend a few hours contesting that charge, eventually you will get satisfaction.

Thanks for your advice. Unfortunately I paid straight out for the camera and did not use a credit card. I will take your advice and try to contact higher up the line with Canon and see where I get from there.

Ack. A good reason to always pay by credit card. Give the cash to Mastercard or American Express and let them cover your tail on stuff like this. Good luck.

Hi, I noticed that you haven't marked any replies as the "best answer." Are you still looking for an answer? If so, I recommend you re-submit it on http://www.digitalcamera-hq.com so it will have a better chance of being noticed. These days it looks like most questions are being answered within a few days.