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Note: This camera was first sold in May 2003. It has been replaced by the Canon S410.

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Canon PowerShot S400

3 out of 5

"Disappointed"

3 out of 5

"memory card error"

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Answered!

Justin Sharrer 4 pts

September 30, 2006 11:43 AM

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Memory card error (E51) on my Canon PowerShot S400. Please help.

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Esteban 36 pts

October 2, 2006 1:37 PM

It's a recurring problem with some cameras of this model, and Canon is fixing it.
In the Reviews tab, follow Faisal Mohmand comments of 8/15/06. I did that, and got my camera fixed for free by Canon. Not many manufacturers will do what they've done.

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Laurel Wilson 6 pts

October 23, 2006 6:33 PM

I just had the same problem with mine and called Canon (1-800-828-4040); respectfully they said they're having problems with the s400 cameras.
They will send a shipping label to you, evaluate the camera and repair it if it is exhibiting the same problems as the others.

the following information is from their website
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&keycode=2112&fcategoryid=223&modelid=8777

A CF Card communication problem has occurred in some PowerShot S400 Digital Cameras. We would like to convey the details and our service policy.

When communication problems with CF cards occur in the this product, the following messages are displayed during use:

"Memory Card Error"
"Corrupted Data"
"Unidentified Image"
"E50"
"E51"
The display of such a message, however, does not necessarily indicate the existence of the CF Card communication problem that has been identified.

If it is determined by Canon USA that your PowerShot S400 camera is exhibiting the CF Card communication problem that has been identified, the camera will be repaired free of charge, regardless of whether the camera is still under warranty. In addition, a refund of a previously paid repair will be made if it is determined by Canon USA that the repair of your PowerShot S400 was prompted by the CF Card communication problem that has been identified.

We have implemented a plan to assist those of our customers whose S400 cameras have exhibited the CF Card communication problem that has been identified. Repair service will be performed free of charge. U.S. residents are asked to contact the Canon Customer Support Center for assistance at 1-800-828-4040.

Support hours are Monday through Friday, 8:00AM to 12:00 midnight; and Saturday, 10:00AM to 8:00PM (all times EST). Alternatively, if electronic support is preferred, please send your e-mail to carecenter@cits.canon.com .

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OLAWALE 0 pts

October 24, 2006 9:02 AM

Pls Sir.
am having this same problems with my Digital Canon Camera i have change up to 3 memories card . Pls what can i do to stop dameging the memory card.

thank your faithfully

Olawale H. I

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Memory card error (E51) on my Canon PowerShot S400. Please help.

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