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Note: This camera was first sold in May 2003. It has been replaced by the Canon S410.

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Canon PowerShot S400

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Answered!

Ian Moore (ijlm) 192 pts

January 21, 2007 4:46 PM

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unidentifiable image in canon sd800

I have a Canon SD800 and periodically getting an unidentifiable image error message - is it a camera fault or the Sandisk SD card?

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Ben Keough (DeadWolfBones) 10631 pts

January 22, 2007 10:37 PM

Hi Ian,

This could be a number of things, but I would suspect a malformed image file first and foremost. This could be due to low power/power failure mid-image write, or (more likely) it could be because you've edited an image on your PC, saved it, and then returned it to the camera. Have you done this? You'd think it wouldn't be a big deal to do this, but cameras are finnicky about what JPEG formats they'll read.

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Ian Moore (ijlm) 192 pts

January 23, 2007 8:15 AM

Thanks Ben,
However the problem only occurs in the camera and the camera was not connected to a computer so no editing was done (We are Mac folks so we don't have those PC issues - only kidding!) It only happens periodically, a few pictures will work fine then the next will return the error. We just tried putting the SD card in another camera and obtained the same error message which would appear to indicate that it is a card problem - ?

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Ben Keough (DeadWolfBones) 10631 pts

January 25, 2007 7:49 PM

Ian,

Yes, that would seem to indicate that it's a card problem. I've never heard of cards acting up like that, but it seems like the most likely culprit here. Have you been able to test the camera extensively with a different brand/size of card? How big of a card is it? If it's a very large SD card (4gb?), it might be possible that the camera isn't playing well with it. If you haven't already, I'd recommend shooting a full session or two with a different, small SD card and seeing if you can reproduce the error with it.

Good luck!

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unidentifiable image in canon sd800

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