whited out still pictures

Obviously, your white balance is out of wack. You could try several factory resets, but in the end, it may require a repair/servicing by Canon. You could try setting a "custom" white balance (only on manual):

Setting the White Balance

Setting a Custom White Balance
This function is not available in the (Auto) mode.

When the white balance mode is set to match the light source, the camera reproduces colors more accurately.

Auto The camera sets the white balance automatically according to shooting conditions.

Daylight For recording outdoors on a bright day.

Cloudy For recording under overcast, shady or twilight skies.

Tungsten For recording under tungsten and bulb-type 3-wavelength fluorescent lighting.

Fluorescent For recording under warm-white, cool-white or warmwhite (3-wavelength) fluorescent lighting.

Fluorescent H For recording under daylight fluorescent, or daylight fluorescent-type (3-wavelength) fluorescent lighting.

Custom For setting a custom value with a white sheet of paper, etc., to obtain the optimal white balance for the conditions.

1. Press the <FUNC./S button. Use the or buttons to select *.
*The current setting is displayed.





2. Use the or buttons to select an option. See below for the option.



- You can confirm the effect of the setting in the LCD monitor when it is on.
- You can shoot right after selecting an option. The menu displays again after the shot, allowing you to change the settings easily.



3. Press the <FUNC./S button to turn off the menu.


Setting a Custom White Balance

You can set a custom white balance to obtain the optimal setting for the shooting conditions by having the camera evaluate an object, such as a piece of white paper or cloth, or a photo-quality gray card that you wish to establish as the standard white color.

1. Press the <FUNC.> button. Use the or buttons to select *.
*The current setting is displayed.



2. Use the or to select .




3. Aim the camera so that a piece of white paper, a cloth or a gray card completely fills the frame at the center of the LCD monitor or the entire optical viewfinder, then press the <MENU> button. The camera reads the white balance data when you press the <MENU> button. You can shoot right after setting the white balance. The menu displays again after the shot, allowing you to change the settings easily.



4. Press the <FUNC./S button to turn off the menu.