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Note: This camera was first sold in Feb 2006. It has been replaced by the Canon SD850 IS.
Canon PowerShot SD700 IS
Canon PowerShot SD700 IS
  • 4 out of 5
"GREAT CAMERA"
  • 4 out of 5
"Streaks on LCD"
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Dave Caplan (Davecaplan) 0 pts
April 25, 2007 9:49 PM
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cannot load the Zoom software into my computer, goes into my wife's

cannot load Zoombrowser Ex 5.8 onto my computer. Stops part way into install and says" cannot install etc..." My wife's computer took the software with no problem!
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Answers This question has been answered!
GvS (schnellpanzer) 36 pts
April 26, 2007 4:45 AM
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Seems to me me, that you have to update your OS (windows XP?) to latest servicepacks and updates.
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Dave Caplan (Davecaplan) 0 pts
April 26, 2007 6:50 AM
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All updates are on my computer. Is there something about the registry I need to know??
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GvS (schnellpanzer) 36 pts
April 26, 2007 7:49 AM
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Take a peak here:
http://software.canon-europe.com/software/0025705.asp?model=
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GvS (schnellpanzer) 36 pts
April 26, 2007 7:50 AM
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To users of ZoomBrowser EX 2.x/3.x:
- In order to update to ZoomBrowser EX 5.8, it is necessary that ZoomBrowser EX 2 or 3 is already installed on the target computer.
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Dave Caplan (Davecaplan) 0 pts
April 26, 2007 9:06 PM
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Have all updates for XP. It just stops on the install for Zoom. The other two products on the disk were installed.
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GvS (schnellpanzer) 36 pts
April 27, 2007 7:38 AM
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Have you tried to download and install, instead of installing from your cd? Maybe you have a bad sector on your cd.
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Dave Caplan (Davecaplan) 0 pts
April 27, 2007 6:53 PM
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If I try to download Zoom 5.x, where do I get it online??
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GvS (schnellpanzer) 36 pts
April 27, 2007 7:42 PM
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canon.com
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Dave Caplan (Davecaplan) 0 pts
April 28, 2007 6:01 AM
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ok- went to canon.com and downloaded the Zoom files. The install stops exactly where it stopped from the cd. Is there something about the Registry I need to know about??
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GvS (schnellpanzer) 36 pts
April 28, 2007 7:31 AM
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Sorry, but i need access to your pc to help you any further, every pc has it's individual set up, so it impossible to tell what is, and what is not, in the registry on your machine. Maybe it's time to reformat it anyway? ;-)
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Dave Caplan (Davecaplan) 0 pts
April 28, 2007 5:40 PM
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Thanks for trying to help! I read on some, site,somewhere something about the Registry having some kind of "lockout" for certain Registry entries. I just can't find the article and probably need to change something in the Registry, and with my luck totally destroy my computer!!!
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GvS (schnellpanzer) 36 pts
April 28, 2007 5:49 PM
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have you tried to disable antivirus and antispyware programs while installing? a long shot perhaps, but worth a try...
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Dave Caplan (Davecaplan) 0 pts
April 29, 2007 11:46 PM
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did not help!
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Dave Caplan (Davecaplan) 0 pts
May 7, 2007 1:25 AM
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still not a right answer!
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GvS (schnellpanzer) 36 pts
May 7, 2007 6:58 AM
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Call Canon, or format C:/, it's not possible to do more for me, without your pc!
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Matt (MAK1981) 6009 pts
May 7, 2007 10:47 AM
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Definitely call Canon. They should be able to provide free assistance to your product. Maybe they can even take over your computer and fix it on the phone with you.

The only thing I can think of otherwise is to see what's different between your wife's and your computer. Maybe you're missing something (or have something preventing) this software from running.
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Dave Caplan (Davecaplan) 0 pts
May 7, 2007 8:44 PM
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will try calling Canon!
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Adam 0 pts
June 25, 2007 8:25 PM
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I had a similar problem. I was installing ZoomBrowser and PhotoStitch but my installation froze near the beginning (due to a computer problem, not an installation problem). When I tried later to install the canon software properly, ZoomBrowser and PhotoStitch claimed that they were already installed and "no installation is necessary" and something about "halt"ing the installation, despite the fact that nothing had actually been installed yet (the computer had first frozen when the installer had barely begun). It was therefore impossible for me to install ZoomBrowser. I couldn't even uninstall the programs because they had never actually installed in the first place.
The only way I found to fix the problem was by going into regedit and deleting all registry data that had the word 'canon' in them (and entire keys if the only data they contained was 'canon'). After that, the installation worked fine.
If you do this, do it at your own risk. Make sure that each registry key that you delete really is refering to the canon software, and make sure to back up the registry first.
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Dave Caplan (Davecaplan) 0 pts
June 26, 2007 11:00 PM
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nevermind- I am using Picasa from Google! It is way better than anyother software for ease of use!!
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