Note: this camera was first sold in
Dec 2003.
There may be newer versions available.
HP Photosmart 735
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June 8, 2007 2:09 AM
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June 8, 2007 12:39 PM
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HP describes possible causes:
These errors display because the lens will not move. There are several reasons why the camera lens might not move:
* something is blocking the lens
* the firmware version is old
* the camera has been abused
* foreign material is inside the lens
or
* the lens is loose or completely off the track
Recommended fixes:
Follow all of the steps listed below.
1. Perform a power reset on the camera.
1. Turn off the camera and remove any optional memory card.
2. Hold the ON/OFF switch in the ON position until the HP logo displays and then disappears.
3. The camera is now reset. When the camera is turned back on it should prompt for the date and time.
2. If the camera does not display an error after the reset and appears to be functioning properly, it is imperative to check and update the firmware. The firmware update corrects the lens positioning issue that can cause E104, E105, and E106 errors with the camera.
Determine if an update is needed by following the steps below to check the current version of the firmware on the camera:
1. Before turning the camera on, press and hold the Flash button.
2. While the Flash button is depressed, turn on the camera. A Service Screen displays.
3. Located at the bottom of the screen is an entry, F/W.
4. If the version of the firmware is lower than 1.12, then the firmware update is required and should be performed immediately. Download Update here .
If the camera still displays an error after performing the power reset, click contact HP on this page.
These errors display because the lens will not move. There are several reasons why the camera lens might not move:
* something is blocking the lens
* the firmware version is old
* the camera has been abused
* foreign material is inside the lens
or
* the lens is loose or completely off the track
Recommended fixes:
Follow all of the steps listed below.
1. Perform a power reset on the camera.
1. Turn off the camera and remove any optional memory card.
2. Hold the ON/OFF switch in the ON position until the HP logo displays and then disappears.
3. The camera is now reset. When the camera is turned back on it should prompt for the date and time.
2. If the camera does not display an error after the reset and appears to be functioning properly, it is imperative to check and update the firmware. The firmware update corrects the lens positioning issue that can cause E104, E105, and E106 errors with the camera.
Determine if an update is needed by following the steps below to check the current version of the firmware on the camera:
1. Before turning the camera on, press and hold the Flash button.
2. While the Flash button is depressed, turn on the camera. A Service Screen displays.
3. Located at the bottom of the screen is an entry, F/W.
4. If the version of the firmware is lower than 1.12, then the firmware update is required and should be performed immediately. Download Update here .
If the camera still displays an error after performing the power reset, click contact HP on this page.
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Gr.
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June 29, 2007 4:56 PM
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July 5, 2007 2:12 PM
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maniek
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May 14, 2009 7:26 PM
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