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Note: This camera was first sold in Feb 2006. It has been replaced by the Kodak C653.
Kodak EasyShare C643
Kodak EasyShare C643
  • 2 out of 5
"Frustrating to use"
  • 3 out of 5
"Average Digital Camera"
See rating based on 199 user reviews
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Question Answered!
Sally (SallyKakus) 0 pts
December 9, 2008 12:53 AM

My Kodak Easyshare CD33 does not display an image when camera is turned on

worked fine when I last used it. No falls, bangs, I am very careful with my camera. It displays the menu and those functions but an image will not display. The screen brightens a little when the lens is pointed to light but no image. I can review the pictures I took before this attempt to take more.
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Answers This question has been answered!
camera? (mbrady) 8656 pts
December 15, 2008 8:33 AM
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It sounds like a fatal malfunction. You should contact Kodak customer service directly.
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by James DeRuvo (byjamesderuvo) 58448 pts
December 15, 2008 7:29 PM
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First thing I would do is reset the camera. This is a fairly easy procedure which involves either going into your setup menu and choosing "reset" (or intialize), holding down the menu key for 5 seconds, or, removing the batteries for a few minutes. It may be that the firmware loading got corrupted and the camera just needs to be "rebooted," which is something that turning it on/off won't accomplish. But after which, you should have the camera reset to factory default settings.

Another tip is to go to Kodak's website and look for firmware updates. Download and install them.

But a key issue may be your power supply. Kodak is very finicky on batteries. I recently chatted with a kodak specialist about this issue and he recommends changing your batteries to NiMh rechargeable batteries. These are the batteries that the camera is designed to use and using other types - like alkalines, can often cause the lens error to occur. If that doesn't work, then the camera indeed does need repair.


Rechargeable Ni-MH Batteries (AA Size): These Ni-MH AA batteries last up to twice as long as alkaline batteries when used in your Digital Camera - and you can recharge them up to 1000 times in our rapid charger.

Oxy-Alkaline Digital Camera Battery (AA Size).

CRV3 Lithium Batteries: A non-rechargeable battery designed specifically for today's feature-rich cameras. This battery is the obvious choice for speed performance, and long life. It delivers faster flash recycle times and lasts up to 10% longer than our previous design!

Ni-MH Rechargeable Battery Pack: Provides exceptional capacity with its 2.5 hour fast charge cycle time; can be recharged up to 1000 times in the EasyShare Camera Dock or EasyShare Rapid Charger.
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Sally (SallyKakus) 0 pts
December 23, 2008 3:28 PM
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Thanks but in trying to fix the problem, I have no reset or intialize in the cameras setup. But, let me clarify myself, my camera is actually an EasyShare CW330. The manual that came with it says it is a CD33. I suppose I have had my head stuck in that manual too long. That may make a big difference. I have only had this camera for about a month and a half. As to the warranty, Kodak will not help me if I don't have a receipt! It was a gift and the receipt is gone. Price of repair would buy me a new camera. I just have to be sure it will be compatable with my dock and printer. Any suggestions on that one. Again, thanks.
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by James DeRuvo (byjamesderuvo) 58448 pts
December 24, 2008 2:57 PM
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* Turn the camera off.
* Remove memory card from the camera.
* Remove the battery and wipe the contacts with a clean, dry cloth (Extending battery life). (this should also reset the camera)
* Insert a new or charged battery (Loading the batteries).
* Turn on the camera.
* If all else fails, get customer support help (Telephone customer support).

And since you've already talked to support, it looks like you may be shopping for a new camera.
Best Answer
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Sally (SallyKakus) 0 pts
December 27, 2008 10:50 AM
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Thanks James. Will clean the contacts but just don't know about this camera. I guess I am just disappointed in Kodak. Hey, anyway, have a Happy and prosperous New Year! If you no longer hear from me about this camera, in the trash it went...
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by James DeRuvo (byjamesderuvo) 58448 pts
December 29, 2008 2:27 PM
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Well don't do that. Sell it on ebay, donate it, do anything but toss it. There's hazardous materials in there. ;)

HNY2009.
JD
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Sally (SallyKakus) 0 pts
January 2, 2009 1:07 AM
0 people rated this answer helpful, 0 people rated this answer not helpful
 
Thanks for that information. I did not realize that. I was not going to dispose of the batteries that way but I did not realize the camera has other hazardous materials in it. So much that I know about a camera. Only how to point and shoot...
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