Kay (guys619) 7 pts

November 18, 2006 4:36 PM

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My daughter's Kodak EasyShare CD33 gives a message "lens error 25".

My daughter's Kodak EasyShare CD33 gives a message "lens error 25". What does this mean? Is it repairable?

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Brenda P (BrendaP) 28620 pts

November 18, 2006 4:52 PM

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This usually isn't a good situation- I would call Kodak and see what they're charging for repairs. The Kodak digitals are somewhat notorious for this sometimes... just like the Canons have Error 18. Is the lens sticking in any way? I have heard (although I don't 'necessarily' recommend it) that people have fixed this by 1. hitting the bottom of the camera against the hand, rather hard; or 2. grabbing the lens and pulling on it while the camera is off, then turning it back on.

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Tom O 9 pts

December 1, 2006 11:03 PM

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i was getting "lens error 14" and "...22" but i tried hitting the bottom of the camera like you said and now it works. but it kinda makes a grinding noise :( . oh well it's working

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Kim 3 pts

January 26, 2007 2:25 AM

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I was also getting a "lens error 25" on my camera. My lens wasn`t going back in, so i figured i could try hitting the bottom of the camera on my hand. And now, it works perfectly! Thanks so much.

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Lisa 4 pts

January 29, 2007 8:24 PM

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I was receiving "lens error 22," but after turning off the camera, hitting it on my hand and then restarting it two or three times, it seems to be working wonderfully! Thanks.

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Dawn 1 pts

March 17, 2007 7:48 PM

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HEYY!! ok i was getting "lens error: 14" and i did what they guy up there said.. TO HIT THE BOTTOM.. and it works.. when the camera is off.. hit it rather hard under where the lens is. then turn it on and it should work!! THANKS FOR THE HELP!

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Jerene 3 pts

March 24, 2007 6:52 PM

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This is unbelievable! I had lens error 15 and 22 and as suggested I banged it around a little and pulled on the lens....and after turning it on and off several times it is working fine! This is great!

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Kay (guys619) 7 pts

March 25, 2007 6:57 PM

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Thanks for the advice. The camera was still under warranty and Kodak repaired it for the cost of shipping. Works fine now.

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Felicity 1 pts

April 1, 2007 2:11 PM

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do we know what causes the lens to stick? I just did the same, pulled on the lens a bit, hit it against my hand (that's aweseome technical advice btw) and it works, but this can't be the real answer to this problem!

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barbie 3 pts

April 9, 2007 10:26 AM

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i keep banging it and it wont work!!!!!!!!! im going insaneeeeee

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Brenda P (BrendaP) 28620 pts

April 13, 2007 3:19 PM

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Felicity, supposedly it is a very small gear that gets easily knocked out of position, and the whacking/ pulling pops it back into place. I know, a very technical explanation, right? =) I have also heard that sometimes the lens retraction mechanism can get knocked out of place, which is what causes it to continuously pull in, then out again. Basically it's about very tiny parts not staying where they should, or so I've heard.

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Akyles 0 pts

May 9, 2007 3:06 PM

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I can't believe a simple banging the camera fix it. All Kodak cameras that I have, just breaks.

Oh well, If I can't make my camera work, I will buy another brand.

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Felicity 1 pts

May 13, 2007 11:13 AM

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Well, my daughter's camera is still working and it's now May, so I am keeping a good thought.
for her birthday I purchased her a Canon camcorder, so I hope we have better luck with this brand. But thank you for your insight. It's just frustrating when you buy something and need servicing on it constantly.

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Leanne 2 pts

May 27, 2007 7:48 AM

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Ha ha! I was using my boyfriends camera and it suddenly came up with lens error. So i googled the lens error message and found all the above adice...Hurt my hand a little bit but the message has gone and its working perfectly and i dont even need to tell him! Amazing!! Thankyou! xxx

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Travis 1 pts

May 31, 2007 8:42 PM

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Do you bang it while it's on or off? please reply!

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Travis 1 pts

May 31, 2007 8:44 PM

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i am sitting here beating this camera up please help me!

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Rachael 2 pts

May 31, 2007 11:40 PM

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I was having a lens error 14 on my camera, and after reading this I hit the bottom and it works perfectly! Thanks so much for the advice!

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Brenda P (BrendaP) 28620 pts

June 1, 2007 12:16 AM

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Travis, I'm not exactly sure, but I think you do it with the camera off, then turn it on and see if it works. I could be wrong though. Try it off first.

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Travis 0 pts

June 1, 2007 11:36 AM

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Now the camera is saying Step mlr init err 15 what does this mean?

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Brenda P (BrendaP) 28620 pts

June 1, 2007 11:54 AM

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I'm not sure what the jargon is, but basically it's related to "initial error 15," which is the lens error. Sounds like something in there moved around, but didn't fix itself yet.

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Felicity 1 pts

June 3, 2007 11:41 PM

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don't beat the hell out of it Travis, you just need to pull at the lens and hit it against the palm of your hand, while on.

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abf 0 pts

June 9, 2007 7:19 PM

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my camera says lens error 12 then flashes and says 22 and the lens wont come, i banged it and it still wont work out please help i dont want to tell my mom i broke my camera!!

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Suz 0 pts

June 18, 2007 2:27 PM

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It worked!!! Genius. Turn camera off, push/pull on lens the tap in on the talbe and hey presto a working camera!! Excellent!!

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Duncan 0 pts

June 25, 2007 12:00 PM

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Got a bit of salt water in mine. OK, yes - very bad move!
I think the lense is sticking because salt crystals have formed in the mechanism (not going to shift with tapping/thumping etc). I'm about to do surgery on it to clean it and get it moving again. Any advice on dismantling a compact digital camera greatly appreciated! Anyone else had saltwater in there... or is it just me?

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Brenda P (BrendaP) 28620 pts

June 26, 2007 12:37 AM

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Duncan, you sound adventurous. Good luck with this endeavor. I haven't personally pulled apart an Easyshare, but surprisingly I did find someone else with the saltwater issue. Granted, it's a lens not a camera, but still- their suggestion of using alcohol was interesting. Here's the link.

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Duncan 0 pts

June 28, 2007 12:53 PM

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Yes, for adventurous read stupid! I have a waterproof camera bag but didn't use it that day. Thought - cheap camera, would risk it.
Thanks for the link, that's interesting. I have taken the camera apart, and it was still running until I seperated one of the circuit boards. To get at the lense is very hard, it's basicaly the first thing put into the assembly, so the last you can get out. A friend suggested if I could get at it I could soak it in freshwater to dissolve the water crystals as a last resort, but this is virtually impossible. If I can get it running again I may try to do that. Probably a lost cause though. If it had been a dip in freshwater I think it would be OK. My advice - keep this camera out of the water, and especially the lense out of salt water!

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Allie 0 pts

July 2, 2007 11:19 PM

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thank for the advice guys! i thought that i got the camera wet at one point or another and i didn't understand why i was getting lens error 12 and 22 out of no where. but now i know it just got stuck. i hurt my hand a little bit haha but i picked at the lens a little and it turned it on and it worked! next time i wont hit it off my hand ;) it still gets stuck occasionally, but until I buy another, it will work!

oh and sometimes the little doors to the lens don't open...but i just push them open then. i don't think there is any way of fixing that...oh well, it works for me

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Daniel 0 pts

July 3, 2007 11:35 AM

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mine is saying lens error 20? i have tried banging it around and pushing/pulling on the lens but it still wont work:(

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Christy 0 pts

July 6, 2007 5:48 PM

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This works.. banging on the bottom and pulling at the lense! ...i thought my camera was finished this past year. thanks for the tip.

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ke4juh 0 pts

August 8, 2007 11:11 PM

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Don't clean salt with alcohol, use plain water - takig it apart isn't hard just don't lose any of the small screws and stuff but I don't think you can get into the lens mechanism anyway - BTW WATCH OUT FOR THE CAPACITOR FOR THE FLASH (LOOKS LIKE A TRIPLE-A BATTERY - IT'S GOT LIKE 500 VOLTS WHEN THE CAMERA IS ON - IT'S INSULATED BUT SALT WATER CONDUCTS AND IT WOULD REALLY RUIN YOUR DAY TO GET ZAPPED)

Banging this one didn't fix it, neither did using a battery to run the lens closed (I was a bench tech in a former life...), so I'm going to try to dig in deeper and see if I can find the problem...

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chelz 0 pts

September 7, 2007 2:36 PM

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I tried banging it against my hand and all i got was a pain!!! im so mad that i worked for everyone else and not me :( atleast i have warranty on it

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epod 1 pts

September 16, 2007 7:32 PM

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Yeah so lens error 12 and lens error 22 and the lens was stuck out, and I tried banging and pulling and what not a couple months ago, nothing. Just tried again today, and let me tell you I was really reefing on it twisting the lens, popping it in and out banging on it really hard. There were a couple points when it wouldn't even give me an error, the light would just flash red, but I kept at it then all of a sudden it works! So brutal and lame as it stopped working as I was taking a picture and just hitting it works.
Well when you've got nothing to lose, I guess go all out!

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Daniel 1 pts

September 23, 2007 12:38 PM

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Amazing.. I had a lens error 14, hit the bottom with my hand, and it worked on the first try! My kind of repair!

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kimberly 0 pts

October 12, 2007 10:10 PM

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Too cool!!!!!!!!!!!!....fixed it right up...thanks a lot!!

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GAr 0 pts

October 13, 2007 9:46 PM

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Hola, mi camara reporta el error 14 pero no lo puedo solucionar con el golpe en la oparte inferior, alguien sabe otro secreto!!!!!!!!!

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vince Harrod (castlecreator) 107 pts

October 16, 2007 3:42 AM

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I get error messages when I try to zoom then it switches off....not worth paying to get it fixed, price of a new camera.
oh well

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Stephy 0 pts

November 22, 2007 1:35 AM

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OMG!!!! My camera has been broken for....months lol and vince i had the same problem as you error 41, wouldnt zoom, but i banged it around and stuff lol thought "what the heck its worth a shot" and it worked! i cant zoom in as well as i used to be able too but i can go about half way, then with cropping its the same thing so yeah :D :D :D ty sooooo much!

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benji 0 pts

December 20, 2007 9:01 PM

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yo gotta have a pimp hand like me for that smacking junk to work

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Mom of 4 yr old 0 pts

December 27, 2007 9:41 PM

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These posts helped! My 4 year old son dropped my camera. After banging on it I can turn it on and take pics but I have to bang on it once I turn it off or the green power light stays on. Any further suggestions.

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breanna 2 pts

December 28, 2007 10:53 AM

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mine says lense error 115, o, o, 110, i need help!
hitting it hasnt worked and im desperate

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roxysoccer 0 pts

February 20, 2008 12:15 AM

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i have a m853 kodak camera and i turned it off. when i turned it back on it had the error 122. i panicked because i just got the camera today. i read your responses and banged on my palm for about 5 minutes and jiggled around the lenspiece and bam! it worked. thank youuu whoever suggested the palm thing. :) patience and adjusting and not hitting it too hard tap it in different directions . that is all my suggestions are :)

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Kiley 0 pts

February 25, 2008 5:28 AM

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OMG! my camera was freaking out and I gave it a good few slams on the bottom and it worked like a charm...my hand kinda hurts-but the camera is all good.

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Josh Jones 0 pts

March 9, 2008 7:22 PM

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My camera was having lens error 25, so i decided to get online and figure out what was going on. Much to my surprise I found help, all I needed to do was hit the bottom of the camera while turing it on at the same time. Thank you very much!!!!!!!!!!

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CheS 0 pts

April 13, 2008 11:37 AM

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OMG!!!!! Banging at the bottom part DID WORK.. Thanks, guys.. You're the best...

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shirley 1 pts

May 24, 2008 1:05 PM

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i found it easier after banging my hand raw, that if you take the batteries out and hit it on the floor {not too hard, or use a rubber mallet} that it will work too. Also try hitting the lens {around the lens} and then using the mallet, instructions and it will work too. Mine did [along with prayer}.

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Lauren 0 pts

May 31, 2008 1:27 AM

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I keep getting the Lens Error 14 and 22. Also the lens won't come out. I tried hitting it on the bottom but nothing really happend. I've tried tapping it all around and nothing happens. Anyone got any further advice?
Thanks

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Lori 0 pts

June 1, 2008 10:29 PM

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My advice...DO NOT BUY CAMERAS FROM KODAK! These cameras absolutely are the worst I have ever seen. If you have to abuse a camera to get it to work then how can it be a good product? What a total rip off!!! My daughter has the M853 that she just got for Easter this year. Two weeks ago she started having the same lens problem. We found out Kodak would fix it for almost half of the purchase price, but why bother? So...she followed the "banging" advice above and it worked a couple more times until it started again. She banged it some more and now it is worthless!!! We even bought the extended warranty but Kodak will not honor it! (Before the banging began) and I will never ever purchase another kodak product at all...absolutely nothing associated with the company either! This is the biggest rip off I've ever seen!!!

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Roxye 0 pts

June 4, 2008 8:59 PM

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mine is SO NOT WORKING
ive hit it
ive pulled on the lens
if my mom finds out im DEAD
ugh this sucks!!

HELP!!!!

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vince Harrod (castlecreator) 107 pts

June 5, 2008 2:56 AM

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Have you tried decent batteries, i find Duracell ones work in mine, it struggles with cheaper ones.
Best thing you can do is tell your mum while showing her this web site, If she reads through a few of these posts she will realise how crap these cameras are, hopefully yours is still under warranty, but to be honest Kodak back up ain't the best and they will do anything to wriggle out of repairing or replacing the camera free of charge. The costs of repairs are to be honest ...a joke, you may as well buy another camera, the repair cost is about the same price as the camera. sorry I don't have any better news. what I have I have learnt from this camera is, not to rush in, and check any cameras out on the internet before parting with any money.
Hope your mum ain't too hard on you. Best of luck.
Vince

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Kariann 50 pts

June 10, 2008 4:29 AM

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Well, I don't get any error message. The camera was not dropped or exposed to water. I can pull the lens apart, but no luck. My camera is 18 months old and repair will be $90. I tried the banging against my palm (ouch!) and that didn't work either. I have all my photos on the Kodak Easy Share system on my computer. I don't know what to do. Do I replace it and hope for the best?

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Aga 0 pts

June 26, 2008 10:09 AM

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Hi, I had the similar problem in my C330 (Lens error: 14) and after reading this answers I decided to try your method :) I punched the bottom of the camera with my hand and it WORKS!!!!! It’s unbelievable! Thank you all for this advices! Aga from Poland

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Judy (Gramma) 1 pts

July 20, 2008 3:29 PM

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I am very disappointed in my camera, it's just 18 months old and now its doing the lense error thing!! Banging bottom and pulling lense has'nt fixed it!! Do other Easy Share cameras fit on the photo printer mine is a C633? Is there a 1-800 # to call to talk to a person?

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Janice 0 pts

July 20, 2008 5:27 PM

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HITTING IT WORKED EXCELLENTLY! THANK YOUUU

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chuba duba 1 pts

July 24, 2008 4:24 AM

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BITCHES AND WHORES!
we did it !!! not really.
no one helped our situation..
we banged and banged and BANGED !!!!!
and pushed and pulled or put it on the fucking stove
and cleaned nothing worked.
something miraculous happened.
it sort of works nothing of what you siad helped the lenses doesnt completely go in
and it sort of takes pictures
we didnt even drop it it just happened
IDIOTS THANKS FOR THE ADVICE!NOTTT

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NAT 0 pts

July 25, 2008 8:24 AM

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I LOVE YOU ALL!!

had that error yesterday when i was in the park and was worried $hitless what with my daughters 1st Birthday on sunday!!

But you wonderful people have saved me any worries - the lens was stuck so i banged the bottom and pulled out the lens and IT WORKS!!

Thank you! x

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Lesa 0 pts

August 6, 2008 7:18 AM

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Preface: I DO NOT SUGGEST YOU CRAM THE LENS BACK IN, I'm just saying--it worked for me.

O.k. I just got my Kodak CD33 working again. Yesterday I turned it on to take pictures at a birthday party and the lens came out like normal but wouldn't focus or respond in anyway except when I tried to turn it off. It was stuck with the lens out and when I turned it off it gave Lens Error: 22 and would just turn off (not retracting the lens). I turned it back on and it gave me Lens Error: 12 and then did nothing except when I turned it back off it gave me Lens Error: 22 again. Same thing everytime, turning it on = Lens Error 12 & turning it off = Lens Errror: 22. Exasperated because the advice of tapping or hitting the bottom of the camera didn't work for me I just crammed the lens back in with the palm of my hand. It went in. So I tried turning it on and the lens came out about 1/10 of the way and then I got a new error code, I got Error Code 14. I was thinking "CRAP". So I turned it off, and tried again. I turned it on and it the lens came all the way out like normal, the live screen appeared, no error codes--it appears to be working. ((SO FAR)). I am not counting on this camera to last me much longer though. As I dropped it on a sidewalk 3 weeks ago and it only messed up on me yesterday. Somewhere down the line it's gonna mess up again. But for now--IT WORKS :)

I IN NO WAY AM SUGGESTING YOU DO SOMETHING THAT WILL DAMAGE YOUR CAMERA EVEN MORE, LIKE CRAMMING THE LENS BACK IN--I'm just saying it worked for me.

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Samantha 0 pts

October 13, 2008 7:43 PM

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rar! Oh my gosh, I was getting lens error 22, consistantly. then I read this and I thought "well, it didn't work when I hit it before, but now that a ton of people told me to do it, maybe it will work," which was terrible logic, but I gave it a try anyway. And it still doesn't work. Plus, now it's saying lens error 12 and then changing its mind to say lens error 22. And my hand hurts, really badly. Oh well, I'll keep trying and I'll let everyone know if it works. I was going to get a new camera for Christmas anyway, because I hate this one, but it was better than nothing. Now it is nothing...

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Kariann 50 pts

October 14, 2008 3:18 AM

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Please don't bang the camera against your hand. Ouch! Gently bang it on your mouse pad. Unfortunately, I learned this after I replaced the camera. I do like the Kodak EasyShare photo program for the computer. Good Luck!

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Vek Deduck 0 pts

February 9, 2009 2:59 PM

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I tried the twisting, pulling, and hard whacks into my hand, but nothing worked until I hit it solidly on a slightly padded (a legal pad) table top. Voila! I figured, what the heck, the camera is probably toast anyway...

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SHanika 0 pts

April 14, 2009 3:49 PM

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Wow my camera has been stuck like this for 2 and a half years. Now I did what the person wrote and it is working like brand new.

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Nerea 0 pts

May 25, 2009 2:07 PM

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Hello, My chamber(camera), it(he,she) takes mistake jumps lens 17 and to the second one it(he,she) changes to 27 and goes out.
Three days ago behind it was working rather, and now it(he,she) does not walk, Lei the manual and there is nothing said on it, and I do not find solution I was reading here some post and they say that it is solved golpeamdolo, but nonbe, I am afraid of damaging it more. And it is true that is solved striking it?, and against that?

Hola, Mi cámara, prende salta lens error 17 y al segundo se cambia al 27 y se apaga.
hace tres días atrás funcionaba lo mas bien, y ahora no anda,
Lei el manual y no hay nada dicho sobre ello, y no encuentro solucion estuve leyendo aca algunos post y dicen que se soluciona golpeamdolo, pero nosé, tengo miedo de dañarla más. Y es verdad que se soluciona golpeandolo?, y contra que ?

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Jen 0 pts

June 9, 2009 11:14 AM

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Cool-was a bit sceptical about hitting it but this actually works! Thanks.

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lens error 12 and 22 0 pts

June 17, 2009 5:04 AM

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THIS IS FOR ERRORS 12 AND 22. okay, so i had lens errors 12 and 22, so instead of the lens being stuck inside, it was the opposite, it was stuck out and wouldnt come back in. so after reading this i tried banging on it a bit but to no avail. so as i turned it on and it gave me the error message i switched the dial to off and i pressed on the lens so that it went in, only very very very slightly though. then i turned it back on and banged it on the bottom underneath the lens and it works like normal again! so yeah try that but dont press on the lens too hard.

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Phil from LA 0 pts

October 15, 2009 12:42 AM

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Sometimes a tiny bit of grit gets in the works that stalls a gear or causes friction between moving parts. I fixed an EasyShare C913 where the zoom would not work. With the camera on and lens extended, I put a little pressure on the lens while operating the zoom lever. I heard a little gritty sound and the zoom started working again. Good as new!

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My daughter's Kodak EasyShare CD33 gives a message "lens error 25".

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