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Note: This camera was first sold in Feb 2006. It has been replaced by the Kodak C653.
Kodak EasyShare C643
Kodak EasyShare C643
  • 2 out of 5
"Frustrating to use"
  • 3 out of 5
"Average Digital Camera"
See rating based on 199 user reviews
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Question Possibly Answered (2 points for the best answer)
alli (allitrust) 1 pts

i have a kodak easyshare CD33 camera and it keeps saying lens error 14 what do i do?

it says it when i try and turn on my camera.
the lens is supposed to pop out of the camera
but it doesnt anymore
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Answers This question has replies but the author has not yet indicated whether it's answered after a long time. Can you answer the question, or post a clarifying follow-up?
Ben Keough (DeadWolfBones) 10632 pts
December 5, 2006 4:35 PM
7 people rated this answer helpful, 3 people rated this answer not helpful
 
Hi Alli,

This is an error that plagues many different brands and models of camera. It's often the result of the camera being dropped, or of it getting dirty inside the lens housing. Basically, the electronics inside the camera are detecting a sticking point between the lens and the body and shutting down to avoid further damage. There's a thread here on DCHQ that details a similar issue. There are several things you can do:

1. Contact Kodak customer support, send the camera back, probably pay an arm and a leg for a camera that's out of warranty and out of date.

That's the safe way of doing things, but as I suggested, it's probably not worth it for a camera that's out of production. Kodak will likely charge you more than the original cost of the camera to repair it. If this isn't worth it to you, you can try the following:

2. Make sure the lens isn't visibly sticking anywhere. Look around the edges of the lens and see if it's making contact with the body. If it is, try to gently center it and then attempt to turn the camera on.

3. Try using compressed air (not too high pressure, obviously) to blow around the edge of the lens. This may dislodge the dirt/grime/whatever that's causing the lens to error out. Office Depot sells aerosol cans of compressed air that would do the trick nicely.

4. Some users have reported success, as reported in that thread I linked to, with hitting the bottom of the camera against the heel of their hand. Try it lightly at first, and then if that doesn't work a little harder.

Good luck!
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