Ahmed 20 pts

November 13, 2006 7:03 PM

22

5

Subscribe for Email Updates for this Question

what about kodak DX6490 Error #E45?

i have kodak DX6490 i open it once i found Error #E45 help me plz i love it and i get it so expensive how i can repair it? expinsive?

Report Abuse Did you find this question

helpful or

not helpful?

Brenda P (BrendaP) 28728 pts

November 13, 2006 9:50 PM

6

3

It is basically a shutter/ lens error, and all I've heard is that it's expensive. Kodak tells you that it means the camera "requires repair." Most people seem to throw them out rather than repair them with this problem, but definitely call Kodak and at least get a price estimate.

Report Abuse Did you find this answer

helpful or

not helpful?

Enphuego 17 pts

November 28, 2006 12:11 PM

19

5

Listen to the camera as it starts. Can you hear the motor trying to do something? If not, there probably is a dirty contact or something to that effect inside the case. So take it apart and see if you can fix it. If you can hear the motor going, start up the camera and push the lens back in. Likely something is causing the lens not to retract (sand or something who knows). Pushing on the lens should dislodge it and get your camera working again. Thats what worked for me.

Report Abuse Did you find this answer

helpful or

not helpful?

Brenda P (BrendaP) 28728 pts

December 21, 2006 7:05 PM

4

2

Hi,
I noticed you haven't marked a Best Answer... are you still looking for help? If so, I recommend re-submitting your question at http://www.digitalcamera-hq.com so it has a better chance of being noticed. Lately questions are being answered within just one or two days. Good luck!

Report Abuse Did you find this answer

helpful or

not helpful?

jay 150 pts

January 3, 2007 8:25 AM

23

0

I've not seen the guts of this one but if its anything like the dx3900 damp may be the cause, the fault described is a little different from the problem you get with the 3900 as it will just power down with no error message.
If your not too worried about the camera give it a good hard slap, the dx range was notorious for jammed lenses and shutter, being just a thin sliver of plastic any damp tends to make them stick together, so far Ive "fixed" 5 dx3900's by giving it a good hard slap, hold the camera and bash the edge next to the lens against the palm of you hand as hard as you can, one I did have to get a little more medieval on and bashed aginst a bit of carpet on the bench.. but it worked... might be worth a go if the next step is the bin...

Report Abuse Did you find this answer

helpful or

not helpful?

div 18 pts

January 18, 2007 5:29 AM

18

0

Jay, Thanks! I actually ordered a new digi cam a few days ago, so your method didnt worry me at all. I had my easyshare cx6330 sitting here, with the error, and the lens not able to retract. I gave it a swift smack on the back, and BINGO. turned on, and retracted back. THANKS!! EVERYONE SMACK YOUR KODAK CAMERA! :)

Report Abuse Did you find this answer

helpful or

not helpful?

jay 150 pts

January 18, 2007 5:32 PM

1

0

Cool glad to hear it.

Since posting this message I decided to have a bit more of a play with the Kodak compacts and have bought various dead units off eBay to have a play with.
DC215, DX3900, CX4230, C340, DX7630, still to come v603
They all use a gearbox to slow down and power up the drive to extend the zoom.

The DC215 uses a very nice metal gearbox, which seems nigh on bomb proof, if you jam the lens it just stops, the camera detects it and it shuts down, but seeing as its a single stage lens it needs little power so the over rated gerbox isnt realy needed.

The DX3900, DX4900 (and clones) has a plastic gearbox but again being a single stage lens the power requirements are small and so far I haven't heard of gear breakage in these, there more prone to the lens getting contaminated (muck in the gears and on the contact strip) although a full strip down is needed to get to the contact strip.

For the CX4230 see dx3900 except its a more open chassis allowing you to get to the contact strip a lot easier.

Now heres where things get crappy DX7630 this has an almost identical gearbox to the DX3900, but its back to front so it wont fit. This one has a 2 stage lens which needs far more power to get it moving, and bizarrely it needs more power from the parked position than anywhere else in the lens movement range. It also has a clip on lens cover so leaving the lens cover on while powering up can be fatal.
It also uses a variable resistor for lens position detection rather than the contact strip found in earlier cameras, this over time will be prone to becoming electrically noisy and wear so confusing the electronics, this could cause the lens to over run (not stop when it should) and break a tooth off the gearbox output gear, Broken output gears seem to be common on this range (using the Variogon lens) weather due to the lens becoming fouled or dirt in the mechanism. Basically if the lens only comes out part way and makes a clicking noise the gear is broken and Kodak wont supply parts so your camera is scrap for the sake of a 20p plastic gear, I'm not sure why Kodak are scraping these units (well I do they want to sell you a new one) the "not economical to repair" is a down and outright lie, the gear could be changed in 30mins buy someone who knows what there doing, less if they were to just swap out the gearbox.

The C340 sees a re-design of the gearbox, this uses a worm gear arrangement turning the drive through 90 degrees. Kodak seem to have wanted to speed up the lens extension to reduce startup time, BIG mistake, a worm gear will deliver allot more power so your far more likely to break the output gear even though its only a single stage lens, Having said that, of the 4 C430's I bought only one had lens problems, the rest had brain problems, but the gearbox had almost exploded, the output gear had broken, and would only turn one turn each way before jamming (so the lens did move a little) but the amount of power within the gearbox was enough to separate the casing...
The other change in this model is a return to the contacts rather than the variable resistor for lens position detection.

So here's the tips on how to get a long life out of your Kodak. I have a DX3900 that's still running fine (although sounds like a tractor) after 10,000+ shots and 5 years so they can last.

TAKE THE LENS CAP OFF

Keep it in a case,
Keep it dry,
keep it clean, Sand could be particularly fatal
Maybe a plastic bag in your camera case would be a good idea.

NEVER force the lens if it gets stuck, It will NOT help. except with the Variogon which a GENTLE turn of the 1st stage (the fatter part - as you look at the front of the camera, counter clockwise to retract - clockwise to extend) but ONLY do this while the motor is trying to move it, but really don't, put a small piece of cardboard tube over it (will protect the lens while its in your bag) until you can look at it properly

Happy Snapping

Report Abuse Did you find this answer

helpful or

not helpful?

NMAK 4 pts

February 13, 2007 4:10 AM

4

1

For kodak DX6490 Error #E45 I tried pushing in (twisting) as someone suggested and this worked, I did this with the battery out and I twisted it and it started to suck in rather then pushing it in, I diddn't get it back in completely, I stopped at the point where I could no longer twist the lense with my hand to bring it in more.

I hope this works for someone else

Report Abuse Did you find this answer

helpful or

not helpful?

jay 150 pts

February 13, 2007 4:56 AM

4

0

I got a dx6490 to play with the other day, not nice, its gearbox is fitted internally so to get to it you have to completely remove the lens assembly, remove the CCD and IR filter and remove the lens back, It uses a planet gear assembly which seems to separate and the gentile twist above may reseat it. Lens position detection is done with a pair of light sensors onto silver foil so should be reliable but the mounting isn't so cleaver being soldered onto a ribbon cable then held in place with a spring clip. Thee 6490 I had had been dropped and couldn't focus in anything but wide, this was down to the final optic pin having been ripped from its mounting and no longer moving in relation to the other lenses... tooo much plastic in a lens so big.

An update for the dx7630 Ive had several in now, and so far ALL have suffered from poor focus in landscape telephoto mode this is due to lens ware, and cannot be repaired, but it can be bodged.
You can tell easily if you have a problem without another camera for comparison, put the lens in wide and see if there is any vertical play in the last lens stage (should be none) then put in telephoto and if there is a problem there will be more, sometimes focus will be soft other times it wont it depends how the lens falls.
A bodge to fix is to put the lens in wide, take some sellotape and stack several layers (one of my cameras needed 3 layers the other 5) so that the stack of tape its snugly in the gap between the first and second stages, cut the tape into a triangle about 1cm along each side. Insert the point between the two lens stages in wide mode.
Now hopefully because the play gets worse as you go telephoto the tapering section of tape will provide more padding due to the extra width. Both my cameras are under 5000 actions so watch this model if you plan on buying second hand.

Another bit of useful info. It turns out the gearbox output gear from the cx4230 is a good fit for the dx7630 its slightly wider so an upgrade but you will need a scalpel to remove the plastic tube (you will see what I mean if you do it)

Report Abuse Did you find this answer

helpful or

not helpful?

Al 3 pts

May 9, 2007 9:16 AM

3

0

Brilliant! My CX6330 had been sitting unused for a while, since it's our backup camera. The lens was seized, with error E45, and sure enough, a firm smack on the heel of my hand was enough to free the lens and fix the problem!

Thanks, Jay!

Report Abuse Did you find this answer

helpful or

not helpful?

Cameron (cmosher) 0 pts

May 11, 2007 8:22 PM

0

I'm having a similar problem with my dx7630, I've tried to take it apart, but the front part doesn't want to come off and I don't want to force it and break something.

Report Abuse Did you find this answer

helpful or

not helpful?

jay 150 pts

May 11, 2007 9:15 PM

0

Which problem?,
is the lens sticking half way and being silent, making clicking noises, pictures taken are blank or wobley lens?
you cant take the front off, you have to take off the back, carefully disconnect the screen and control pannel.
dissconnect the ccd and motor ribon, remove the main pcb, then you can get the chassis out and remove the lens assembly,

Report Abuse Did you find this answer

helpful or

not helpful?

jay 150 pts

May 11, 2007 9:18 PM

0

BTW, update for the poor focus bodge.
I had a problem, don't use sellotape, if it gets wet it comes off and can end up rolled up in the lens, use electrical tape, its less prone to moisture

Report Abuse Did you find this answer

helpful or

not helpful?

brian 3 pts

July 29, 2007 4:20 PM

3

0

HOLY CRAP!!!!!!!!!!!!!!!!

it worked! tokk earlier advise and smacked it on carpeted floor . threw it down from about 8 inches above the carpet.. took about 5 times
and thn the error stopped showing up
and the camera started working .throw lightly
at first to figure out what the camera can take.
through "screen down"towards the carpet.
i did it as a last resort w my ls443 cuz i wasnt paying going to pay to fix it.just to old.

Report Abuse Did you find this answer

helpful or

not helpful?

chris (tech) 0 pts

July 30, 2007 7:52 AM

0

My daughter has a dx6490 with a lens that won't retract. It turns on tries to work then shuts off to protect itself. I tried to turn the sense while it was attempting to work and the lens came out. I looked at the internal workings of the lens. There are 2 movable lenses the outer lens and the inner lens. With the lenses out the camera still would not work until I turned the outer ring with the camera off I kept turning the ring until it would go no further. I then turned the camera on and it worked. Now I can't seem to get the lens back in :( How did you (jay) reattach the lens?

Report Abuse Did you find this answer

helpful or

not helpful?

jay 150 pts

July 30, 2007 11:20 AM

0

Hi,
I'm not exactly sure where your at....
contact me directly, do a search for - planetzed stuff - on google n you will find me
cheers
jay

Report Abuse Did you find this answer

helpful or

not helpful?

DanO 2 pts

August 10, 2007 6:21 PM

1

0

I can't believe that worked! I just smacked the bottom of it with the palm of my hand... turned it on/off and the lens went back inside. Thanks!

I still have a problem though. It doesn't seem to focus.

I don't think I'll ever buy another Kodak.

Report Abuse Did you find this answer

helpful or

not helpful?

jay 150 pts

August 10, 2007 9:04 PM

1

0

DanO,
Which camera? DX6490 or DX7630 have most common focus problems, if 6490 shake it .. anything rattling about inside? if so unfortunately its most likely the pin which pulls the final lens from its park position may have broken/ come out of its hole, its fixable with epoxy resin but means stripping the lens down and that's no mean feat....
if ls433 is it trying to focus? if not there are sometimes poor connections where two ribbons meet, get in touch below if you want more help..

All compacts have lens problems, most of them due to muck getting in the works, the lens getting bashed or the camera getting switched on in its camera case together with everything being made of plastic.

If anyone wants direct help you can get my email from my web page at planetzed dot org

also when posting here please mention which camera your talking about.....

Report Abuse Did you find this answer

helpful or

not helpful?

DanO 2 pts

August 11, 2007 11:12 AM

0

It's a CX7525. There is a slight, faint rattle. It does not try to focus at all.

Thanks for all the information!

Report Abuse Did you find this answer

helpful or

not helpful?

jay 150 pts

August 11, 2007 12:16 PM

2

0

DanO
interesting, haven't come across a early retinar lens with that problem, it uses a worm gear assembly to focus.
The closet I have to your camera is a cx7330...

so if you put your ear to the camera and half depress the shutter button there is no noise at all?

If your confident with a screw driver, my first check would be..
BUT BE CAREFULL THESE THINGS HAVE A 300Volt BITE from the flash
take all the screws out around the case and remove the back
if its anything like the 7330 the lens mechanics ribbon will connect to the top board (one the on/of/auto/movie switch on) release the ribon by pulling the black retaining slider out by about 2mm, the ribbon will now be free. check for corrosion using a rubber (pencil eraser) to clean it.

if the ribbon is clean the next check would be for a problem with the mechanics of the focus. for this you need to get to the back of the lens, its not that hard, contact me via planetzed dot org. preferably after installing skype or msn with a webcam

Report Abuse Did you find this answer

helpful or

not helpful?

Jodie 0 pts

August 26, 2007 3:07 AM

0

Hi there,

In case it helps....

I've had my Kodak easy share LS753 for around 2 years - it cost $500AU. A week ago when I turned it on it came back with Error #E45. After no help with customer service I took it to a camera repair shop. Apparently the error is common if it's been wet or dropped - neither of these had happened to my camera. It was going to cost $70AU to 'look at' and approx $200-$300 to fix - which is way more than the camera would be worth now! I decided to give it a crack myself - I took it to pieces and cleared out all the dust (much more intricate than I'd anticipated - I nearly sent it flying across the room at this point!)... to no avail. As a last resort I gave it a good firm smack on the back/LCD side as you guys suggested - it took 2 hits & it's working again! Thanks Jay & co. for your advice!!!!

Report Abuse Did you find this answer

helpful or

not helpful?

Jais 0 pts

August 27, 2007 12:31 AM

0

E45 Error message, Thanks guys, I too gave a good smack with the Camera on my hand and switched it off and back on again and BINGO the lens went in. I guess Kodak should display this a valid solution on their product manuals...haha...Thanks its saved me at least £50 today.

Report Abuse Did you find this answer

helpful or

not helpful?

Will 1 pts

September 8, 2007 4:19 PM

1

0

I had an E45 error message with my CX7525. My camera was dropped and the lens barrel got cock-eyed. I disassembled the camera and straightened things out. I was quite pleased when I reassembled it to no have any extra screws, but I did have an extra spring. It's a coil spring about 20 mm long and 3 mm in diameter. When I turned on the camera I got the E45 error. I'm now wondering if it's because of the "spare" spring. Any body have an idea where his spring goes? I have then camera all apart again and I can't seem to see where it belongs. Thanks.

Report Abuse Did you find this answer

helpful or

not helpful?

Susan 0 pts

September 17, 2007 4:56 PM

0

Jay you are a star! I thought my camera was broken and after being £900.15 overdrawn lately I was gutted. But with the classic- give it a whack- it now works! I'm delighted! THANKS!

Report Abuse Did you find this answer

helpful or

not helpful?

randi 1 pts

November 2, 2007 3:13 PM

1

0

woot the smack attack really works...I gave it a few wacks that didn't work but i tapped its side on the table then hooray it worked!!!! Thanks guys for your help

Report Abuse Did you find this answer

helpful or

not helpful?

Cara 0 pts

November 4, 2007 10:51 AM

0

OMG Thank you everyone so much who said to smack your camera!! I wanted to cry before I saw these stories. I just gave it a smack against my hand on the end closest to the lens and poof the lens retracted into the camera!! thank you so much you saved my V603.

Report Abuse Did you find this answer

helpful or

not helpful?

jay 150 pts

December 2, 2007 7:14 AM

1

0

Hi Will,
for some reason I'm not getting emails to replies to this topic any more,
anyway re your spring, sorry to say I don't have a cx7525 but i think that lens is fairly much an early version of the "C" series lenses.
now if its the spring I think it is, it looks a bit like the spring out of a retractable pen but thinner coils and shorter yes?

luckily its not from deep inside the lens..

remove the ccd and you will see above the place where the ccd lives a raised section with a hole in which the end of a shaft sits, to help with location, next to this raised section there is a hole with what looks a screw within the hole, this is where the spring lives. Remove the lens back plate and you will see that the screw is in fact the end of the auto-focus motor shaft.
Next to the screw is the shaft the final lens runs up (which is the shaft you can see in the raised section) and down to focus this has a raised plastic nipple on which the spring sits, the other end of the spring sits in the raised section of the back plate.
Before replacing the back plate make sure that the final lens is at the end of its travel (close to the ccd) with the lens in the park position.
After re-assembly if the lens is extending but erroring at focus time or in the final stages of extension check to see if you can see movement in the previously mentioned auto focus shaft end if your not it may be that the lens has jumped a thread or the nut has come off, a couple of careful turns to re seat the thread may help, take care not to cross thread it though.

If you are still getting an error check the fingers and foil of the lens positioning switch,

also it is possible to put these lenses together wrong so they appear to be correct but are in fact jammed. remove the motor and or gearbox and make sure the lens runs smoothly throughout the extension/retraction and zoom.

Best of luck
J

BTW PLEASE HAS ANYONE A LCD FOR A V1003 or V610?
or could someone in the US / Canada help me out by ordering and forwarding the parts from Kodak...
For some strange reason if I lived in the USA I can buy a new LCD for about $35 but here in the UK they want $180 to fit one (and wont sell the parts)
thanks

Report Abuse Did you find this answer

helpful or

not helpful?

some dude 0 pts

December 25, 2007 5:06 PM

0

hi...im a hobo....plz help

Report Abuse Did you find this answer

helpful or

not helpful?

skeedo 0 pts

January 5, 2008 1:05 PM

0

Dear Hobo,

There's a train coming your way very soon. I set a pot of stew in a vacant car for you.

Good Luck

Report Abuse Did you find this answer

helpful or

not helpful?

chris (tech) 0 pts

January 7, 2008 9:01 PM

0

My daughter has a dx6490 with a lens that won't retract. It turns on tries to work then shuts off to protect itself. I tried to turn the lense while it was attempting to work and the lens came out. I looked at the internal workings of the lens. There are 2 movable lenses the outer lens and the inner lens. With the lenses out the camera still would not work until I turned the outer ring with the camera off I kept turning the ring until it would go no further. I then turned the camera on and it worked. Now I can't seem to get the lens back in :( How did you (jay) reattach the lens?

Hi jay I have tried to get in touch with you in july but can't seem to locate you now planetzed seems to be down :( any other way I have skype and msn and camera. thanks so much for your help!!!!

Report Abuse Did you find this answer

helpful or

not helpful?

Bill 0 pts

January 30, 2008 11:40 AM

0

I did just what was reccommended by Jay last January, slight rap on the side, and the lens retracted immediately, I had already bought a new camera (not Kodak), CS at Kodak first said it was a problem with the LCD screen, I am no electronic whiz but the screen worked fine to display the Kodak logo and tell me Error E45, so I asked what the E45 error message was and was told $95+10.95 postage would fix, after I insisted, I was told that "E45" was proprietary information and they could not devulge, anyway I am keeping my new Canon for backup until I wear out this unrepairable Kodak.

Report Abuse Did you find this answer

helpful or

not helpful?

DanO 2 pts

January 30, 2008 5:55 PM

0

I'll never buy another Kodak!!!

Report Abuse Did you find this answer

helpful or

not helpful?

BillT 0 pts

March 3, 2008 9:31 PM

0

OK- Kodak V530 would not focus. Then the e45 error with lens stuck out and I checked and they wanted $110 to repair. Three smacks on the back and the lens went back in, the focus started working and Viola!
Gotta love repairs for high tech electronics!

Report Abuse Did you find this answer

helpful or

not helpful?

miftah 0 pts

March 14, 2008 11:11 AM

0

SMACK YOUR KODAK.... man.. its worked.. :)

Report Abuse Did you find this answer

helpful or

not helpful?

jerome zeratsky 0 pts

March 18, 2008 7:29 AM

0

I have a Cx7530 with B03 error I replaced the main circuit board on top now the cammera comes on and asked to set the time & date etc. But the funtion ok button does nothing.

Report Abuse Did you find this answer

helpful or

not helpful?

xox 0 pts

March 27, 2008 7:11 PM

0

I tried to smack it but it didnt work:(

Report Abuse Did you find this answer

helpful or

not helpful?

xox 0 pts

March 27, 2008 7:16 PM

0

I hate that CAMERA! GAWSH

Report Abuse Did you find this answer

helpful or

not helpful?

moneymoo 0 pts

March 29, 2008 2:45 PM

0

xox - I smacked it until my hand hurt and mine didn't work either - dropped it from desk level - I give up.

Report Abuse Did you find this answer

helpful or

not helpful?

DanO 2 pts

March 29, 2008 4:13 PM

0

Ahh... you must not be doin' it right!!!

Report Abuse Did you find this answer

helpful or

not helpful?

Brad 0 pts

March 31, 2008 6:02 PM

0

Hi all, I have an Olympus FE-220 7.1MP and I recently had it on a tripod stand outside recording and the wind blew it off where it was sitting and feel about 2 feet onto the concrete. The camera orginally worked for about another 20 minutes, but when I finally turned it off and back on once inside, I noticed the lens barrel had gotten jammed, like cock-eyed , Now the camera wont even come on all the way, But when I try turning it on ,I can hear the lens motor trying to retract or extend, but never does.. Ive only had the camera about a week, purchased from ebay..How in thw world can I fix this jammed lens problem myself ,without spending a fortune on repiar?? I would have no problem taking it apart, but is there a better solutions?? Id really love some help here...thanks

Report Abuse Did you find this answer

helpful or

not helpful?

Jen 1 pts

April 27, 2008 3:46 PM

1

0

I totally just smacked mine on the side closest to the lense!!!!!! and it absolutely worked, HA!
I am in awe.

Report Abuse Did you find this answer

helpful or

not helpful?

Christy 0 pts

June 7, 2008 2:17 PM

0

I have a Z730 which just gave me error 45 when I forgot to turn it off when replacing the battery (my bad). I did what Enphuego above said--turned it on and pushed the lens back in. Voila! It worked! Thank you!!!!

Report Abuse Did you find this answer

helpful or

not helpful?

LILNX 0 pts

June 17, 2008 11:19 AM

0

I have the Kodak V603, I love this camera, have it over a year, never had a problem with it, till lately. The lens would not retract, I didnt drop it, or abuse it. I think the battery went dead when it got stuck. I called Kodak, they gave me an estimate of $110.00 plus shipping & tax to fix it, or 15 % off another kodak product. I read alot of commets on here about smacking it. I got it out, with it off smakced it on the palm of my hand about 5 times, & it turned on!!!!! OMG, thank you to everyone who posted , I love the internet!

Report Abuse Did you find this answer

helpful or

not helpful?

DanO 2 pts

June 18, 2008 7:43 PM

0

So how did Brenda P get "Best Answer"?

Report Abuse Did you find this answer

helpful or

not helpful?

Tayla 0 pts

June 23, 2008 4:13 AM

0

OMG. i had the same problem as LILNX!! i had the camera for about a year and nothing really happend, i cant remembr how long ago but the lens wouldnt retract and every time i tried to turn it on it would say error code #E45. My mum took it to harvey norman and tried to get it fixed and they said it would cost around $150. I finally got my camera and tried to work out what was wrong my self becuase on the user guide it doesnt tell you much about the camera problems. After reading all these comments about smacking the camera i did it and it worked! however, i think instead of smacking it on the ground or really hard with the hand, simply push it hard to avoid damaging the lens permently. you dont need to drop it on the ground, thats a bit far fetched and stupid because you will create more problems with the camera. anyway thanks to everyone yay my cam is finally fixed!!!

Report Abuse Did you find this answer

helpful or

not helpful?

hlm 0 pts

June 24, 2008 4:37 AM

0

Hi,i have a kodak ls745.I had same problem.I did what DanO and brian said.ANDDD it is working now...thans...:-D

Report Abuse Did you find this answer

helpful or

not helpful?

ken 1 pts

June 24, 2008 4:02 PM

1

0

I have a DX 4530 that would not take a picture, screen blank, and required resetting of the time, almost like you took the batteries out. Set the flash off and took p[ictures and it worked, Turned the flash back on and it continued to work. God is good. Ken

Report Abuse Did you find this answer

helpful or

not helpful?

Jesus 2 pts

June 27, 2008 9:40 PM

2

0

Hi, so i have the Kodak CX7525 and it has the error #E45 i've tried to smack it but it havent worked and im a afraid if i samked any harder it will break and i dont know what to do so anyone plz help i'll apreciated alot

Report Abuse Did you find this answer

helpful or

not helpful?

DanO 2 pts

June 27, 2008 11:28 PM

1

0

Well... you shouldn't have to hit it that hard.

I just smacked the bottom of it with the palm of my hand... turned it on/off and the lens went back inside.

Report Abuse Did you find this answer

helpful or

not helpful?

Joy 2 pts

June 30, 2008 8:27 AM

2

0

I have a Kodak Z730 and I got the error. The lens would go out and I could hear mechanical whirring noises before the lens got stuck and wouldn't retract back when I turned the camera off.

I tried the smacking technique and it worked =o I slapped the screen side against my palm as I turned it on and I heard the whirring and the error stopped coming up :D

Report Abuse Did you find this answer

helpful or

not helpful?

Ben 0 pts

July 5, 2008 7:29 PM

0

I have a dx6490. Turned it on and I got the Error 45 message. Did not have a problem with the lens not retracting or anything. It was seated in the camera from last use. I've tried smacking it, hitting it, dropping it, pulling the lense out and pushing it back in, battery in, battery out, and nothing. Am I just destined for the garbage can with this or are there any other suggestions?

Report Abuse Did you find this answer

helpful or

not helpful?

pat 1 pts

July 14, 2008 10:17 AM

1

0

Thanks...one or two good wacks on the back and I'm back in business with this thing.

Report Abuse Did you find this answer

helpful or

not helpful?

rk 0 pts

July 17, 2008 8:12 PM

0

I have also tried smaking and turing on and off but still getting smae Error 45 message in dx6490. Any other ideas?

Report Abuse Did you find this answer

helpful or

not helpful?

pab 0 pts

August 16, 2008 6:09 AM

0

I've a v603 the lens wouldn't retract and I was getting error 45, smacking it against my hand worked after a couple of times and the lens at first was noisey going in and out but after another couple of taps is moves smoothly now.
But it doesn't focus---- any sugestions??

Report Abuse Did you find this answer

helpful or

not helpful?

Mr. Bob 0 pts

August 28, 2008 2:39 PM

0

My daughter's Kodak EasyShare Z730 had the lens stuck out at the maximum position after my granddaughter dropped the camera. The dreaded and useless Error 45 message came on and the camera was effectively dead. Going to Disneyworld with the family that weekend, my son-in-law bought a new Kodak and gave me the camera to fix if I could.

I tried all the remedies suggested here- including light taps, rough taps, and taking the camera apart. By the way, to take the camera apart take all 8 screws off; the back will come off, but only with force to disengage two hidden snaps, left and right on the top; the tabs are on the extractable back and the receptors are on the stationary front; so push down a little on the top, back, and take the back off by lifting it up, disengaging the snap-on tabs. Satisfying, but useless for me because the motor for the lens is three layers deeper into the guts of the camera.

I abandoned those remedies and reexamined the stuck lens. With nothing to lose I twisted the lens and sleeve (turning it is useless) with considerable force and, to my surprise, the lens and exterior assembly popped off. It is held in place by three tabs fitting into three slots which travel up and down as the motor turns.

The camera still would not work but I could see that the inner lens with its delicate shutter assembly was slightly tilted. I suspect that this inner tilt stopped the up-down movement of the inside lens and was the actual cause for the camera failure; and that it can usually be righted by tapping the camera. No such luck with mine. It was stuck, solidly, caused, I think, because my granddaughter whacked the outer lens to straighten it out before I got it.

Again, with nothing to lose, I put a screwdriver into the side of the assembly and put considerable force on it to remove the tilt. It snapped into place! Moreover, the inner lens would now move in and out and the camera was fully functional, except that all images were out-of-focus because the outer lens was off.

So ... with the camera on I pushed one tab of the outer lens assembly into the one of the movable slots and twisted the assembly into place with a lot of force. Voila! The darn camera worked except for some dark spots on the corners of the digital images. Looking at the outer lens I saw that I had put the first tab into the wrong slot so that the rectangular lens guard was cocked by 120 degrees. I simply twisted the outer lens assembly off and put it back into the right slot, with the wording on the lens in a proper horizontal position.

The camera now works flawlessly. And I gave it to my mischievous granddaughter who, when the lens and back were off, asked “Papa, if you put it back together can I have it?"

Report Abuse Did you find this answer

helpful or

not helpful?

Bryan 0 pts

September 8, 2008 1:17 PM

0

I have the Z730 and my lens was stuck out as well. I tried everything short of disassembling the camera and nothing worked. I then finally tried putting it into favorites mode (the one that looks like a booklet with a heart on it). For some reason, this mode contracted the lens back in when no other mode would. Now the camera operates normally. Hope this works for you too.

Report Abuse Did you find this answer

helpful or

not helpful?

MAL 0 pts

September 27, 2008 5:35 PM

0

smacking it on the back worked for me too - thanks

Report Abuse Did you find this answer

helpful or

not helpful?

Shawn 0 pts

October 5, 2008 4:53 PM

0

I was cleaning out my cabinet where I keep my old cameras. I don't know why I had kept the camera. After calling Kodak and hearing how much it was going to cost to send off, I just shelved it and bought a new one. Before I threw it away today, I decided to get online and see what advice the real people had to give. I've actually spent about an hour knocking it against the floor, but it worked. Thanks much for the advice.

Report Abuse Did you find this answer

helpful or

not helpful?

evlin 0 pts

October 15, 2008 7:44 AM

0

Hi.. i have a v610 and get the same problem. the screen shows "camera error # e 45".. already try to turn on and off again but always get the same error message.. hhh... sometimes the error is gone but when i try to take a picture and review it, the error appears again.. T_T any idea how to fix it beside to smack it? :D Thanks..

Report Abuse Did you find this answer

helpful or

not helpful?

KDG 0 pts

October 20, 2008 3:51 PM

0

Have Kodak Easyshare DX4530 and last night the the LCD screen went black. I am able to view the icons on the screen and see the menu. Just went you take a picture it is black. I thought I would try smacking that Jay suggested to see if something was stuck, but know luck. Is there anything else I can try? Love the camera.

Report Abuse Did you find this answer

helpful or

not helpful?

beth 1 pts

November 10, 2008 4:48 PM

1

0

We had a Kodak easyshare LS753 sitting around the house in a box. When I turned it on it said error #E45. I read on this forum that everyone seems to just smack or press in the lens while the camera is on..... since nobody has used this camera for a long time (or even knows who it belongs too) I didn't feel to bad about trying this method. Sure enough (like everyone else) the lens dislodged and when I powered the camera off the lens retracted. I powered it back on and the lens came out as usual and so on. Seems to have fixed the problem! Cool!

BTW- if you're going to try this with your good camera use these tips.
#1 turn the camera on.
#2 start by pressing in around the outer edge of the lens with medium strong pressure.
NOTE: pressing or hitting the camera lens will not cause it to retract if the camera is on, even if it worked to dislodge the lens.
turning the camera off and on again will engage the gears and that is when you'll be able to tell if it worked.
#3 power the camera off and on again.
#4 if the pressure didn't work, try tapping the lens against the palm of your hand several times.
#5 power the camera off and on again.
#6 if all else fails try giving the camera a really good smack against your hand or a folded towel on a flat hard surface such
as a table or counter.

Good luck!

Report Abuse Did you find this answer

helpful or

not helpful?

Bob 0 pts

December 28, 2008 8:14 PM

0

THANKSSSSS!!! It's incredible but it worked! I saw all the other thanks but I wanted to add the same from me, THANKS!

Report Abuse Did you find this answer

helpful or

not helpful?

joe 0 pts

December 30, 2008 8:00 PM

0

I just threw my ls443 against a brick wall as hard a I could. The camera works great now! Thanx so much!

Report Abuse Did you find this answer

helpful or

not helpful?

Vianna 0 pts

January 5, 2009 9:22 PM

0

Hi, I am having the same problems as KDG above. My DX4530 still shows a black screen after multiple smacks to the side. Please help.

Report Abuse Did you find this answer

helpful or

not helpful?

Nicole 0 pts

January 17, 2009 5:35 PM

0

I've been reading this thread and Jay you seem to know about Kodak DX6490 cameras.

About 2 years ago I gave it to someone to take a picture and he dropped it. The lens are out and they won't go back in and the camera won't turn on. The circle with the different settings also gets stuck. The little knob in the middle of the settings doesn't work, but that stopped working right before the camera broke.

Should I just take it apart, is it a lost cause? I loved this camera, it was my first big purchase of my own and I would love for it to work again.

Report Abuse Did you find this answer

helpful or

not helpful?

Corrie 0 pts

March 12, 2009 4:11 PM

0

I have a Kodak CX6330 and the lens was stuck and I also kept getting an E45 error message. After taking it apart and seeing what was inside, I decided to put it back together. I opted to try the give it a whack method. It took quite a few whacks (about 20 or so), but it did finally work. Woo hoo!!!!!!!!

Report Abuse Did you find this answer

helpful or

not helpful?

jay 150 pts

March 12, 2009 6:12 PM

0

Hi guys,
for some reason I stopped getting notifications of new messages??
if anyone still needs any help post here or go to the contacts page on my new web site www.blasterbates.info

The slapping it option is good for several problems, stuck shutter, slightly jammed lenses due to contamination or if the plastic track s the lens runs down is worn, burred or cracked. The slap will just jarr the lens enough to get past the problem or dislodge the dirt, turning the lens as mentioned by others can help but if you put too much force on it you may cause more dammage, if le lens turns easily, you have a broken gear within the lens, although if its only one tooth the camera may continue to function. the turning action most likely moved the broken piece of plastic from the gear which was jamming the lens
If the camera has been dropped particularly if the lens is out and especially if the lens is now looking in any way lob sided. Either one of the pins that the internal lenses or lens tubes are mounted on have broken, become jammed or dislodged from there tracks in this case the lens will at least need opening up and some reassembly performed

couple of quick answers to recent posts -
Nicole - is as above do you mean the glass withing the lens tube looks out of alignment, drop me an email via the above.

Vianna & KDJ - sounds like a stuck shutter, but obviously could be other things. one way to tell, if there is a shutter issue when you look down the lens you will see there is no "hole"(camera off) then when you turn the camera on and the lens stops moving a second or two later the shutter should open and you will be able to see the "hole" if the shutter is stuck you wont see it open. Unfortunately if slapping it hasn't worked it may be damaged (warping can occur if left in the sun for example) or a lot of condensation got on it effectively gluing the shutter closed, beyond a slap the lens needs opening. one thing though that series of lens has a vertical shutter so banging it on the bottom may be more helpfull than the side (with camera switched on)

Chris - if you still need help get in touch although if the lens tbe has come away from the front something is almost certainly broken as all the lenses are assembled from the rear, are there still 3 metal pins in the barrel that came off? examine the end of the barrel that's still attached to the camera and see if there is a chip of plastic missing. I see above someone managed to put there barrel back in from the front, but I wouldn't attempt that as your likely to break something and would be lucky to get it back in the right way. to refit the final stage barrel you should really strip the lens from the rear and re fit it first. if you want to try and refit it from the outside as you have moved the other lenses back in its all in the wrong place and would need to be all the way out again to attempt.

cheers
jay

Report Abuse Did you find this answer

helpful or

not helpful?

Kristie 0 pts

April 5, 2009 7:14 PM

0

I have a DX6490 and there seems to be a spot of moisture inside of the lens. Anyone know how to take the lens apart so I can clean it out?

Report Abuse Did you find this answer

helpful or

not helpful?

JI 0 pts

June 16, 2009 9:05 AM

0

BAD CAMERA = KODAK

Report Abuse Did you find this answer

helpful or

not helpful?

Elysia and Jen 0 pts

June 29, 2009 12:51 PM

0

We have a Kodak Easyshare DX4530. We just got it maybe a week ago. My girlfriend and I brought it to pride in toronto. She was taking some pictures of the parade, when one of the people in the parade decided it would be a good idea to shoot her with a water gun. ...

Ever since, when we go to turn it on, it just shuts off after saying "reading memory card" The lens also won't retract. I can retract it myself by turning it counterclock wise. We've tried hitting it, we've replaced the batteries, hitting it some more, and it's still not working, when i retract the lens myself and turn on the camera, the lens comes out fine, but then it shuts off at the same point, and the lens is left retracted.

If anyone has any suggestions, please get back to us.

Report Abuse Did you find this answer

helpful or

not helpful?

Pallavi 0 pts

July 19, 2009 1:32 AM

0

i hv kodak v610 cammera. its showing E45 error msg. i m unable to switch it off when i switch it on once. So i have to remove the battery in order to switch the cam off. even while its off the lens doesn't get back :(. and can any body tell me as to how hard n in which way should i bang or hit my cam? plzz help guys

Report Abuse Did you find this answer

helpful or

not helpful?

Soumya 0 pts

July 27, 2009 12:40 AM

0

he guys.......this is just cool..listen up wat i did.....i was too finicky to press the lens back with ma hand....so i was luking out for the softest option and after a peice of mentos...i got it....i hit the camera lens on my pillow..and bang....its was inside again and i was again a photographer immediately....it was awsum guys.
.

Report Abuse Did you find this answer

helpful or

not helpful?

Paul 0 pts

August 8, 2009 4:44 AM

0

1

My LS743 gave me the dreaded E45 message this morning. It has sat nused for over 2 years and today we decided to give it to my 8 year old daughter. As it was on my desk in the basement, the posts here decribing excessive moisture probably apply. But, one good whack on the palm of my hand did the trick! Don't be afraid folks...sometimes violence is the only solution!!!

Report Abuse Did you find this answer

helpful or

not helpful?

Yvonne 0 pts

August 30, 2009 9:55 AM

0

Wish I had found this thread a little sooner...just bought a new camera after my KODAK V550 gave me error message E45...took the camera to bits and cleaned every nook and cranny and nothing....have since given the recommended 'slap' and what do you know...it works!!

Report Abuse Did you find this answer

helpful or

not helpful?

soprano77 0 pts

September 27, 2009 9:55 PM

0

For those who have already smacked its camera with no success, try to open it and to spray the mechanical components with the dielectric liquid used to clean electronic circuits.
That worked with my V610 after smacking it several times.

Most of the times, that problem is caused by the grease acumulated inside the camera.

Report Abuse Did you find this answer

helpful or

not helpful?

ddomps 0 pts

October 4, 2009 2:37 PM

0

I just smacked the back of my Koday V603 against my desk and gave the lens a push and it retracted. As noted, I could hear the motor trying to pull it in when I would turn the camera on. Thanks to all for this answer.

Report Abuse Did you find this answer

helpful or

not helpful?

what about kodak DX6490 Error #E45?

This Question is Answered. If you have further information you may add it here.