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Note: This camera was first sold in Jan 2006. It has been replaced by the Kodak V610.
Kodak EasyShare V570
Kodak EasyShare V570
  • 4 out of 5
"My first love!!!!!!!!!"
  • 4 out of 5
"Love the Width"
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Question Answered!
Mark Falk (candlemanager) 0 pts
February 20, 2008 11:47 PM

Lens grinds when trying to zoom and will not focus. Now what?

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by James DeRuvo (byjamesderuvo) 58446 pts
February 22, 2008 8:40 PM
1 people rated this answer helpful, 0 people rated this answer not helpful
 
First thing I would do is reset the camera. This is a fairly easy procedure which involves either going into your setup menu and choosing "reset" (or intialize), holding down the menu key for 5 seconds, or, removing the batteries for a few minutes. It may be that the firmware loading got corrupted and the camera just needs to be "rebooted," which is something that turning it on/off won't accomplish. But after which, you should have the camera reset to factory default settings.

Another tip is to go to Sony's website and look for firmware updates. Download and install them.

Was the camera dropped by chance?
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Mark Falk (candlemanager) 0 pts
February 27, 2008 6:59 PM
0 people rated this answer helpful, 0 people rated this answer not helpful
 
Camera has never been dropped as far as I know. Was taken on a van trip through humid Costa Rica. I protected it as best as I could, but there was quite a bit of moisture in the air. Could that be an issue? I've done a 'reset' by taking out the battery, but holding down the menu key doesn't do anything. Don't quite understand your 'rebooted' term. Any idea how to do that for this specific camera? Firmware from Sony website would cover this Kodak camera? Not sure I understand.
Thanks though and let me know if you or anyone else can suggest further, what to do in this situation. I have contaced Kodak and the camera is still under warranty. I haven't had any experience in working w/ a factory to correct a problem. Any insight?
Thanks again,
Mark
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by James DeRuvo (byjamesderuvo) 58446 pts
February 29, 2008 2:44 PM
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Sorry, I meant Kodak. Sorry about that. Having so many various threads sometimes gets them crosswired. You can download your firmware from Kodak here.

Well, humidity certainly didn't help matters. Kodak does that that a camera exposed to alot of moisture could cause this. They also advise to have it sent it to be looked at, but caution that it may not be under warranty due to exposure to moisture. Chances are though, your warranty is up anyway.

One thing you can do is collect a bunch of those silica packets that come in electronics and shoe boxes and seal the camera in a bag with them for several days. This will suck the moisture out of the camera and the surrounding air. Absent that, you could try what a Washington Post reporter did who accidentally dropped his Blackberry in the toilet. He was able to retrieve it and dry it out to working order again: by leaving it turned off in a bowl of uncooked rice.

Reader Chris writes in to say:

There's a grain of truth (punny, huh?) to this in that rice quickly sucks up the surrounding moisture. Make sure the environment is free from excess humidity, drop the wet device in a container of rice and let it sit.
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