Unbiased digital camera reviews, advice, and prices
Note: This camera was first sold in Sep 2005. It has been replaced by the Nikon S10.
Nikon Coolpix S4
Nikon Coolpix S4
C
HQ Grade: C
A is outstanding and exceptional, rated in the top 10% of digital cameras.
B means they are good, with some standout features.
C means they are mediocre, and probably more trouble than they are worth.
D & F mean they are absolutely awful or old. Avoid at all costs.
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"good buy"
  • 4 out of 5
"Very good camera- get bad rep"
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Question Answered!
CLAIRE GARNHAM (CLAIRE6789) 8 pts
January 5, 2007 5:16 PM
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MY NIKON COOLPIX S5 IS STUCK ON BLACK SCREEN, CAN'T TAKE PHOTOS, TRIED RESETING TO DEFAULT BUT TO NO HELP

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This question is also associated with Nikon S5.

Answers This question has been answered!
Ben Keough (DeadWolfBones) 10631 pts
January 5, 2007 7:13 PM
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Hi Claire,

When you say you can't take photos, do you mean that the photos come out black like the screen, or do you mean that pressing the shutter release does nothing?

Can you see status icons on the LCD, or are they gone too?

A little more detailed description would go a long way toward helping you here. As it stands, you've probably either got a problem with your CCD (imaging sensor) or your LCD screen. I'm leaning toward the former, since you say you can't take pictures.

Let me know!
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lucy (luce54) 3 pts
January 13, 2007 1:35 AM
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actually, i have the same problem too. But with my coolpix s3. My camera screen is completely black when i'm trying to take pics and when i actually do try and take a pic, the photo comes out black as well. anybody can help??!
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nikki 4 pts
February 7, 2007 8:31 PM
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ok i have the same problem one day i turned on my camera and it was balck the lens cap is open the icons so how i CAN take a picture but it turns out all black i can also see al my pictures i took before this happened its there a button i press or something more i have to do?please help?!?
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melissa 3 pts
February 11, 2007 5:28 AM
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Hi,
I've been having the same problem with my Nikon CoolPix S5 as well...this isn't the first time either. Although, in previous times, my camera returned to normal. This time, my camera still hasn't returned to normal yet, I'm a little worried. I can still see the menus and everything, it's just that when I go to 'image taking mode', the screen is black, and any picture/video I take comes out black. Also, I can still see my pictures in playback mode.
Is there anything I can do about this? I can't really bring it back to the place I bought it from...I bought it in Japan last summer, and I live pretty far from Japan. (laugh)
Thanks in advance!
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Joshua 27 pts
February 14, 2007 12:38 AM
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Same issue - black screen with a slight hint of snow - its kind of funny I finally found how to use the time stamp and now i have time stamped black photos. :(
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Alan G 3 pts
March 9, 2007 8:17 AM
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Same problem here with the black screen and very faint snow effect visible.
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angry jimmy 1 pts
March 22, 2007 6:01 AM
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Yet another victim of the black screen curse with my Nikon Coolpix S6 despite being almost brand new - what a load of crap! I am sorely kicking myself from daring to be different and getting a different brand of camera to my usual choice of Canon. Will be buying a Canon next without a doubt. Jessops bloody useless in terms of giving me a refund, where do I stand? Camera is only a few months old.
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Ashley (Ashley) 27 pts
April 6, 2007 9:26 PM
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Does anyone know how to fix the black screen problem?? If not, does anyone know how much it cost to fix it?
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Melissa 6 pts
April 7, 2007 3:06 AM
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Hi All!

I went to the local dealership and asked them how much it'd be to fix the camera. To fix the it, they had to charge me around $200-300 (which fluctuates according to parts needed) and an extra n% (Sorry @_@ I forgot what the rate was...) on top of the $200-300 because mine was an international model @_@ They suggested that I get a new one, which I strongly agreed with, since $200-300 could get me a newer model.

I also took my camera to a camera store, to ask if they could fix it, and they gave this reply, "It would cost more to take it apart and to fix it, then it would to buy another one." (laugh)
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Parag 12 pts
April 7, 2007 9:40 AM
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Hi Friends, I have faced the same problem last week.. bought my cam from Singapore last year (prob March).. used it for under 1000 shots, most of the time it was sitting packed in a box..

Last week was viewing the pics in playback mode during a train ride, turned it back to cam mode and screen went blank..

Can we all take this up collectively with Nikon company, if this is a defect with COOLPIX S5 then maybe NIKON should do something about it for all of us ???

Anyone wants to comment, or can help get a fair deal of getting it repaired from the Company ???


Thanks,
Parag
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Ashley (Ashley) 27 pts
April 7, 2007 11:45 PM
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I have written a letter regarding the black screen issue. I think the problem with the camera is rediculous. I will post whatever response i recieve. I refuse to pay 200-300$ for a part that is obviously defective. i will never purchase a Nikon camera again.
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tnt 2 pts
April 29, 2007 4:01 AM
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I am having the same exact problem with S6. Black screen, black pictures...I can still view all the old pics I took, but I just can't take any additional pictures! I am on vacation in Asia so I guess I will just buy a new one and hope to get Nikon to replace or fix this one in the future. If anyone knows how to get this fixed or replaced at no charge, please let us know. I sent a message through the Nikon website so we will see what happens.
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Ashley (Ashley) 27 pts
April 30, 2007 4:21 PM
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I sent my camera off for the exact problem, all they gave me was a bill. I sent a letter along with the camera stating "im only 4 months over warranty and ive looked online and found several others who have had the same problem. i feel this is a factory defect and would like them to take care of it" with the price they quoted me, i might as well buy a new one. I imagine the problem will only reoccur, so im not going to bother with Nikon again. Ill take my business elsewhere.
Best Answer
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rr 1 pts
May 3, 2007 5:31 PM
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Recently My Nikon S3 has reached a black screen.....can't take pictures..but viewing pictures is ok.....DO NOT WANT TO PAY 200 for repair :(
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Ashley (Ashley) 27 pts
May 3, 2007 9:33 PM
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Welcome to the club! you will get no results from Nikon, they are worthless. just buy a new camera cause its gonna cost you about that much to repair it. Throw that peice of shit in the trash
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Parag 12 pts
May 3, 2007 9:42 PM
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Folks, then what would be the best compact cam to pickup nowadays ? Any suggestions (I think CANON could be the best choice, but i'm all ears)..

: )
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Lianna 0 pts
May 4, 2007 9:49 PM
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Hello all. I'm having the same problem with my S5, and my dad is insisting that I ship it off to Nikon. So I'll do that, but in the mean time, I'll be searching for another new camera....

And I agree with Parag. Canon is the way to go. I've recently looked at their SD1000 model and have fallen in love with it! I might just buy that one.
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Jack 3 pts
May 15, 2007 6:15 PM
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I have the same problem with my S3 - black screen on all new pics, but can still view the older pics, so it is not the screen that is the issue. Nikon issued a recall for several Coolpix models for this exact issue (check their website) - but the list does not include S3, S5, or S6 models. I send it off to the recall address anyway, considering that is the only chance I have of getting it fixed. I will let you all know what response I get from them, which I am sure will be a bill. Keep your fingers crossed...
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Ashley (Ashley) 27 pts
May 15, 2007 11:34 PM
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JACK ~

All i can find on the recall lists are batteries, where on the website did you find a recall on the "black screen" delama? That would be really amazing if they were to fix this problem.
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Jack 3 pts
May 18, 2007 2:35 PM
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Well, it is not exactly a recall, it was the service advisory. I just got off the phone with the service people, and guess what - my camera does not fall on their list of approved models for the service advisory, and it will cost $100 to fix it. I chewed out the guy for about a half hour, which got me nowhere. They have a list of about 10 coolpix models that have the same problem that they are willing to fix for free, but the S3, S4, & S5 are not on that list (shocker). They do give you an additional 6 month warranty after they fix it, but I am sure it will happen again a year from now. PLEASE SPREAD THE WORD NEVER TO BUY A NIKON CAMERA TO EVERYONE YOU KNOW!!!
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Ashley (Ashley) 27 pts
May 19, 2007 12:06 PM
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Does the list include an S1?? I think thats my model i dont even remember anymore. i sent off my camera about a month ago and when they mailed me a bill i just assume they keep that paper weight cause im not paying to have that POS sent back.
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Parag 12 pts
May 20, 2007 10:22 AM
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Folks, this NIKON thing is a continued nightmare.. let's all dump it and spread the word to contain the damage from reaching other people..

Thnx Lianna for your thoughts on Canon, have you picked up one ? Do share your reviews on the same..

Have a good week friends..
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Michael 1 pts
May 23, 2007 6:47 PM
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I've got the Black Screen too on the S6....I got the camera last month for my birthday; maybe took 50 pics.
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Lianna 1 pts
May 23, 2007 11:20 PM
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Parag:

I am currently carrying the Canon S3 IS. It's a little bit on the bulky side, it's frame is like a mini-DSLR type. So if you don't mind carrying something a bit big, then it's a good choice. There are many ways to customize the settings on the camera, and is 6 MP.

I have not yet picked up any of the slim models, but have had some interest in them.

Still haven't heard from Nikon. I'm praying they send me SOMETHING or ANYTHING about my camera...
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Marilyn 0 pts
May 30, 2007 7:49 PM
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same problem with black screen suddenly appearing on my nikon s5. Can still review the old pics but cannot take any new pics
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Sampson 0 pts
June 7, 2007 7:03 PM
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wow.. my camera did the same thing with the black screen.. what a surprise.. I want my money back.. anyone have any response from Nikon with the letters and stuff?
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Ashley (Ashley) 27 pts
June 7, 2007 10:33 PM
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wrote a letter, called and sent the camera in. they mailed me a bill for $158 and basically said tough luck. i told them everything thats been going on, how im not the only one, i feel its a defect, im just barely over warranty (4 months) and still nothing. they suck! But heres a trick, they will mail you a letter saying "fix it, or dont fix it" if you say dont fix it, they charge you for shipping....or do like me and dont reply to them at all and they mail it back for free...my little way of sticking it to the man. got their ass!

PS. Nikon sucks ass!
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Jim 0 pts
June 15, 2007 5:27 PM
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Same problem here - S6. Gonna try to fix w/ duct tape and screwdriver. Not optimistic.
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Ashley (Ashley) 27 pts
June 15, 2007 9:24 PM
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If you cant Duct it.......

...lemme know how that goes for ya
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Jackie 25 pts
June 18, 2007 7:29 PM
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I got this a little under a month ago and I'm having the same problem. I have steam coming out my ears right now. I got mine through Amazon (third party), so now I am off to check if they will cover anything.

I was so in love with Nikon too.
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Lianna 1 pts
June 18, 2007 8:39 PM
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I sent in my camera and they sent me a "bill" back, but it wasn't really a bill they just stated that it'll be repaired for free.

A few days after the "bill" came, I got my camera back and it's been working fine since then.

My job here is done. Good luck to everyone!
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Ashley (Ashley) 27 pts
June 19, 2007 4:06 PM
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No one likes a show off Lianna!
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heidi 1 pts
July 9, 2007 9:59 PM
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i got this coolpix s5 in korea less than a year ago..... and the screen comes out all black whenever taking picture or movie. everything else is normal though.
does anyone know how to fix this problem?
i have never dropped my camera before... and i don't know why it is not functioning well..... --;;;;;;;;
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Tushar 25 pts
July 21, 2007 8:13 AM
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Hi Guys

This is a common problem with Nikon. My Coolpix S4 went bust after less than 1000 pictures. I replaced the CCD in India, and travelled to the UK - it went blank again (in less than 3 months). The guys here are asking for 150 quid to repair it .. thats more than the cost at which i bought the baby 1 year back! .. am dumping it, and buying another one ..
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by James DeRuvo (byjamesderuvo) 58443 pts
August 15, 2007 7:02 PM
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Perhaps you should all approach Nikon "en masse" and pressure them to see the fault in their design. That's how recalls and service advisories happen.
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Carrie 3 pts
September 3, 2007 2:56 PM
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I went to www.nikonusa.com and found the following information: (after a few steps from photo support)
"Service Advisory - Nikon D2H, D70, N55 and Coolpix 3100, 3500, 4500, 5000, 5400, 5700, SQ

It has come to our attention that in a limited number of COOLPIX 3100, 3500, 4500, 5000, 5400, 5700 and SQ digital cameras, an electronic component may, in some instances, fail affecting your camera's performance and/or operability.

While only a limited number of COOLPIX 3100, 3500, 4500, 5000, 5400, 5700 and SQ digital cameras are affected by this advisory, if your camera presents symptoms that can include (1) images with a strong color tint, (2) images that are totally black and/or (3) images with visible defects, Nikon will, upon confirmation that the problem is associated to this Service Advisory, service your camera free of charge.

To obtain complimentary service for cameras affected by this advisory, please click the link below to download and print the Service Return Form. The Service Return Form provides detailed return instructions."

I then sent an e-mail stating that my Coolpix S5 was displaying the same fault in the electrical component cited here, what actions are to be taken next to have my Nikon repaired free of charge.

I tried calling Nikon Service Relations toll-free at 800-645-6678 but because today is a holiday they are closed. I will call tomorrow.
I like James advice above - let's all call and get our cameras on the same advisory and fixed for free.
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Naren 1 pts
September 6, 2007 3:23 AM
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Got my S6 as a gift from the US and have faced the similar blackout and strange clicking sounds within 2 weeks of usage. But now I have got it repaired for 40USD in India.Works fine though I am a bit cautious of using it.
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Joshua 27 pts
September 6, 2007 8:12 AM
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Well everyone I got lucky I guess, once I learned of all the issue's with this camera I realized my choice was to pay $200 - $300 to fix it or try to take it back. Thank God I bought it at Wal-Mart they took it back no questions asked.. the warranty states to take it back to the retailer Wal Mart exchanged me out for a dual lens kodak and I love it.. I will never purchase Nikon again..
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Parag 12 pts
September 6, 2007 8:46 AM
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Any of your folks are in Tokyo ? I may have a suggestion/solution for you
(only for the local Tokyo people as this is related to the Nikon service center here only)..


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Paul Ng 169 pts
September 7, 2007 9:11 AM
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Hi, I just bought a defective S6 (used) with the same black screen/image. I received it yesterday and found something that all victims might be of interest. Follow steps:

(1)Turn on the camera to camera/video mode.
(2) Half press shutter release button to focus.
(3) Flip the W/T switch to the right (?) a couple times while the 'AF' still flashing on screen.

At this point, you might be able to get an error message: INITIALIZING LENS CANNOT FOCUS (red text on white background).
If you don't see message, try again all steps until you see the message coming up on screen.

With the above findings, I guess there is a misalignment in the lens focus system which fails the lens component(s) to return to it's starting point, i.e. the maximum wide-angle setting.

There is something strange that I noticed too to support my guess. When I started the camera mode, I tried to see if zoom switch could work. Before I pushed the switch to the right (T), I noticed that the zoom indicator on the bar was already out a little bit. As this was not a normal starting point of an indicator as compared with any other makes. I have over 50 digital cameras, none of them starts like this one, not unless the camera itself has a memory setting put to 'ON' and is effective for the zoom as well.

Well, thanks for reading about my findings but not a solution of a self fix to the camera. Yet, I'm going to open up the camera to see how much I can play around inside to correct the lens component. I ain't technician, but I like trouble-shooting.

Will post updates regarding this 'trouble' camera.
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Paul Ng 169 pts
September 9, 2007 3:56 PM
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Hi, Please forget the above findings of mine. I just realized that it is a feature of the camera when it fails to focus on an subject for consecutive 5 times, the lens will intialize itself and out put on screen a message: INITIALIZING LENS CANNOT FOCUS.

I just got the camera defective like conditions of yours. Tried to find help on the web and came across this site while testing on the black screen camera for not more than 45 minutes.

I have the instruction manual, but never flipped a page on it yet. So how the heck do I know about that 5 times things on focus as mentioned above. BECAUSE I got the stupid camera working right now with the real time image on the screen.

If you want to follow my way to try fixing it yourself, keep reading and do it at your own risk. You paid several hundread dollars for the camera and I just paid $20 for it. Therefore, I tried everything I can to make it work, even if I had to open the camera body to play with the inside. Fortunately, it was not neccessary to take it apart.

Once again, AT YOUR OWN RISK to follow my way to get back your real time image screen.
Read the following steps once and make sure you understand before action.

(1) Load your camera with a freashly recharged battery.
(2) Switch on to see if it's working and still without the real time screen.
(3) Switch it off, and hold it tight in you palm with the LCD facing inward.
(4) Now, with you palm up, you should be able to see the model name 'CoolPix S6' under the lens and the flash.
(5) While holding the camera and aiming at the 'CoolPix S6', raise your other hand with the fist next to your ear.
(6) Match the aim as describe in(4) to the aim of your elbow 's protruded part and make pratice moves. Yes, you'are going to smack it
to your elbow.
(7) When you are ready, try first not to hit your elbow too hard once.
(8) Switch the camera on to check. If you have the 'Screen' now, congratulation! If not, repeat (4) to (8) but with a stronger impact
Force. You might have to try more times until your elbow could not take the sore.

I got mine fixed by performing the above steps just once, but I started at a medium impact force. Before this fix, I tried to whack it on both sides, the top and the bottom to my knee cap.

Why I chose knee cap and elbow? They hurt if you strike too hard. The target is to apply enough impact force to shake but not break the parts inside the camera.

Good Luck!!
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Mike H 1 pts
September 26, 2007 2:23 PM
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Same EXACT problem has everyone else. I loved the camera, but only got a few months out of it before the problem set in. My camera did start working again after three weeks of total darkness. Not optimistic it will last. What a Joke of a company not to stand by its product.
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Bonnie 2 pts
September 28, 2007 12:15 PM
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Count ME in with the problem! I have a S4! Worked great until recently. Turns on but blank screen! All other functions are fine. I tried 'twisting' the swivel lens and after a few minutes I got a clear picture and SHOT! But, the screen went blank again. Took another 20 minutes of 'twisting' before I was able to take ONE MORE picture. I am now out of time and I don't TWIST so well so I am off the NIKON (headquarters in my town...lucky???). I REFUSE to pay ONE THIN DIME for a repair. These S's should have been recalled since so many of us are having the exact problem! Does Nikon think we are STUPID or Rich or BOTH?????
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Eric 3 pts
October 4, 2007 8:22 PM
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Paul Ng.... It worked! I am here with my family in Orlando for Disney and mine went blank. I tried the elbow technique before buying one tomorrow and,,,, Bam! It worked!
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Helen 1 pts
October 5, 2007 10:11 AM
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Paul Ng, I lauged so hard when I read your post, but oh my gawd it worked!!!! Everyone should try to elbox method!
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Paul Ng 169 pts
October 5, 2007 2:57 PM
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Those who own a CoolPix S5 with a blank screen should give it a try. The only different between the S5 and S6 is the latter equipped with WiFi for wireless data transfer to compatible devices. The rest of the camera construction layouts are exactly the same. So, same spot to HIT!!

I'm glad to hear from others who got their cameras back to working conditons without paying a dime!
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Paul 4 pts
October 14, 2007 3:37 AM
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I too am another victim of this black screen. It is terrible that Nikon don't fix for free, obviously a faulty component.

Will try the elbow/ knee and may possibly follow with a fist or a foot.

Well I will not be buying nikon again. Good luck all.
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Ashley (Ashley) 27 pts
October 15, 2007 8:44 AM
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PAUL NG

I had given up on asking Nikon to fix my camera and laughed at your solution to fix the problem. But having no where else to turn, i gave the elbow trick a try. Now my camera works and it didnt cost me $250! Thanks Paul, you saved me alot of money!!!
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Paul Ng 169 pts
October 15, 2007 10:43 AM
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Ashley

If I were you, I would have tried that without hesitation. Even if the camera had costed me over three hundred dollars to buy, I would not just keep it as a removeable drive device or digital picture frame under that blank screen condition. Now those Nikon tech. probably can follow my elbow trick to fix the camera in no time and still charge victims out there big bucks.

Bottom line, most of these compact cameras are designed not to last too long, that's all makers' marketing strategy. Some cases, a slight bump on the lens can cause one or more springs inside the lens barrel to pop off the hook. This happens in cameras with extend/retract lens and the lens can never be retracted totally inside the body, because the loosen spring is blocking the track. Why can't makers secure these springs well enough not to pop? There are lens jammed conditions that is caused by dirt or slight misalignment. If that is the case, tap the bottom part of the camera to a hard surface covered with a folded towel.

I believe the problem of these S5/S6 blank screens is caused by lens misalignment, which results with the power contact plates, along side the lens glider frame and the inner walls of the lens housing, are not properly in contact to give the correct functionings of the camera in related with the lens. Some other function of the lens are controlled by the correct contacts of these power plates. For example, the zoom in/out need the adjustment of apertures.

Okay, as I said before, I'm not a technician. The above is based on my limited knomledge on the builds of digital cameras and to make a wild guess. Anyway, my guess helped me to make suck a 'elbow trick' move. Good to have results. Congratulations to those who followed the trick and had the cameras back to working condition----------without paying a dime.
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heidi 1 pts
October 15, 2007 11:24 AM
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i had a black screen and i got the estimate in the price of 300 dollars. nikon sucks.
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Paul Ng 169 pts
October 15, 2007 11:30 AM
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heidi

Try my second response to this Question how to get it fixed. Read first before you follow to action.
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Paul 4 pts
October 16, 2007 3:39 AM
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Another sucessful elbow fix here. It had sat in a drawer for about four months so was not worried about breaking it, but only a half weighted tap got it working. Immediately after the tap (with it switched on at the time) I could hear some motors whirring.

Many thanks Paul NG for you solution.
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Paul Ng 169 pts
October 16, 2007 7:15 AM
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Paul

Glad to hear another successful story. But I suggest the others not to have the camera switched on when doing the tapping. If you do so, you are taking a risk of short circuit in the case of the impact force might shake the electronics inside and cause some metal parts to get in contact, resulting in other form(s) of malfunction.
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AmyWalkerArtist 2 pts
October 18, 2007 10:34 PM
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I read this today, Paul NG, and I laughed at it, the technical jargon used. BUT, not having the money to fix the camera, I opted to use your technique, and wham, my camera is fixed again!!! thanks so much! I really can't believe that it worked, but after 4 months of no camera, I had nothing to lose!! Thanks so much!!!
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Carrie 3 pts
October 19, 2007 12:13 AM
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Unfortunately I tried this elbow idea and now I have a lens cover error. Wish success to others. Any help Paul Ng?

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Paul Ng 169 pts
October 19, 2007 12:44 AM
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Carrie,

Don't give up hope. With the camera 'OFF', try use a cotton swab to slightly press against the cover and do circular movements along the rim several times. Then switch on to check if cover opens. If not, still with camera 'OFF' use your knuckles to tap around the outer rim of the lens cover. Then switch on to check. You might need to perform this kind of tricks a couple more time with slightly heavier contact. Hope to hear good news from you soon.

Paul Ng
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Tom Waddle 1 pts
October 22, 2007 12:36 PM
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I was stuck in a rut since I'm deployed and don't have a nearby camera shop. Plus, I'm goin on leave soon and needed a camera for my trip.
No stretch of the truth, Paul's trick worked. I'm a slim guy but it does take some force. Just to be clear, I was aiming right on the 'Coolpix' label and it worked.
Nikon, you're lame
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NLe 1 pts
October 22, 2007 4:57 PM
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ok, so i tried the elbow trick...i got the "lens error" a few times...tapped it and it went away...then i got the "lens cover error" a number of times...and ive pretty much beat a few dents in the camera...and i STILL cant get it to work. maybe im just too weak...but i'll tell u...my elbow hurts pretty bad. lol. soo any other suggestions?
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Paul Ng 169 pts
October 23, 2007 12:37 AM
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NLe,

If you had beaten a few dents on the camera front, then the force that you used was way too strong. You must have skipped reading the last 2 lines following the steps. The force applied shoud just be good to shake the parts inside the lens. The aim should be the CoolPix word at the front of the camera.

Now, where exactly are those dents at the front. You might have hit it too hard and close to the lens area that cause the lens cap error. Under such condition, I suggest you to try use a cotton swab to slightly press against the cover and do circular movements along the rim several times. Then switch on to check if cover opens. If not, still with camera 'OFF' use the swab to slightly press the lens cap at 12 o'clock point and switch on the camera. Not open, switch off camera, try 3 o'clock point, then switch on. Not okay, try 6 o'clock. Still not okay, try 9 o'clock.

Hopefully, the above treatment can solve the existing problem. Let me know if it won't work. let me know as well where those dents are at the front.

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CJ 2 pts
October 29, 2007 1:51 AM
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omg i did the elbow and it took me a while but next thing you know i turn it own and see the black screen gone and im like JESUS CHRIST........thanks paul :D saved me money so i wont have to buy a friend a new camera! :D
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Jessica Dadoun 0 pts
November 3, 2007 10:33 AM
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So I too am having the same problem with my Nikon S3 :(. This is my SECOND camera, as my first one went through teh same thing and I paid to get it fixed, but then someone stole it. I'm soooo dissappointed in Nikon, because I thought they were supposed to be one of the best companies. I will be trying to call them today, but looks like I'm not going to have any luck. Do you think that elbow trick will work on the s3??? I really think we should take this as a large action to Nikon. If anyone is interested (even if your camera works now due to the elbow trick) please let me know, and I can gather information on how to do this. Thanks for all the information from everyone, I thought I was just having really bad luck!
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Paul Ng 169 pts
November 3, 2007 11:21 AM
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Jessica,

S3 has the same kind of built-in lens. You may try the elbow trick, at your own risk, to get back the 'Live view' screen. But the aim to hit on the body of the camera is different to the above mentioned steps. Your aim on the camera should go by right after the 'S3', about 1/2 an inch. Or use you imagination of 2 straight lines, one drawn from the 'S3' and meets the other line drawn down from the center of the lens. The meeting point of these 2 imaginary lines will be the aim to hit. Apply low impact force first, then turn on camera to check. If not okay, you should still try the same impact force one more time before moving to a slightly greater force in the event that the same force won't work. As I said before, the target is to shake the parts inside, hit it too hard might develope another problem, viz, 'lens error' message or 'lens cap error' message.

Good luck!
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Paul Ng 169 pts
November 3, 2007 12:48 PM
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Jessica,

I'm not standing on the side of camera makers. With the number of cameras sold vs the number of cameras with the blank screen problem developed, I figured the % of such symtom is less than 2% with the same camera model. And within these 2% cameras, I do believe symtom developed due to mis-handling in some cases. If not, as you said, having bad luck getting a lemon.

Camer owners should read the 'Camera Care' pages on the manual book. There are quite a few 'avoid' things to follow in order to keep you camera at peak performance and trouble free.

I noticed one thing that camera owners might harm their cameras unintentionally, and most camera makers mention without on the 'Camera care' pages, by placing the camera beside the battery charger which has a AC/DC adapter while recharging in progress. Some adapters are not magnetic-shielded and may cause interference to some electronic devices. Another bad place to put your camera close by is the speaker which most people have them around their computers.

I'm quite sure, Nikon hasn't figured it out what caused the problem, as you can see the 3 year time span making all those 'S' series models wih no improvement. Or, they simply think it as a result of mis-handling, and the % of occurance is acceptable at manufacturer point of view.

With the convience of internet nowadays, it still needs quite some time to draw a global attention and get more victims together to launch complaint in large scale----with the aid of legal advisors.

Bottom line, if we are not those consumers who can throw thousands of dollars to play the top-of-the-line cameras without knowing the good or bad of them, give some time, do some research first before picking the one that fits your needs. There are lots of camera makers, they all have good and bad ones.

I have more than fifty digital cameras, and none of them has problem yet, as I handle them really carefully. You know what, some of them were bought with lens error which I got them fixed myself, and they work great thereafter.
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Jessica Dadoun 0 pts
November 3, 2007 4:46 PM
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Paul NG thank you so much for your help. I try to be careful with my camera's because I know they're delicate, but I would hope warranty covers defects. I really like this camera the first time around, hence the reason I got it the second time around, but in any case....bad luck camera. Any recommendations for a similar style/type camera? I was looking at the Canon SD1000...any thoughts (anyone?)???
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Jake 1 pts
November 4, 2007 7:50 AM
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Paul NG -- you are my hero! Your method worked with my S3. At first, I got the lens error and was terrible disheartened. I used a kleenex to apply pressure (had no cotton swabs), which fixed the lens error and left me to fix the black screen. I tried the elbow impact just to the right of the "S3" logo, and voila! Many thanks!
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Paul Ng 169 pts
November 4, 2007 10:11 PM
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Jake,

Congratulations! Well done with the tricks, especially for the lens cap to clear the lens cap error.

These tricks can be applied to the other 'S' series cameras with built-in lenses. For the elbow trick, simply mark the aim at about one inch below the lens.

Jessica,

I just want to give my personal comments on the Canon model SD1000 vs your S3. The former has a better effective flash range, which is 11 ft for wide-angle and 6.6 ft for tele. The latter being capable of 8.2 ft for wide-angle and 4.6 for tele. If you are quite often taking indoor shots with a bigger crowd, the SD1000 will do a better job. Anyway, almost all compact cameras fall short on the flash range for indoor shots with bigger crowd. Now, if your budget for a new camera is still of a compact design, pick whatever you like with the features equipped. Then invest a little money to buy a slave flash to help getting better indoor shots if you feel needed.
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Sudipto Dasgupta (sudipto-d) 1 pts
November 10, 2007 2:53 AM
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Paul......you are a genius
i laughed when i read your post....laughed out louder when i read other responses saying it works....and bloody hell fell off my chair when i tried the same thing and got a "WORKING NIKON S3"...
God bless you paul........
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Navel 1 pts
November 12, 2007 4:15 PM
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Paul, you're probably sick of hearing what a genius you are, but it also worked on my S1. Thanks so much!!

Nikon sucks
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Belall NEEMUTH 1 pts
November 13, 2007 1:25 AM
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Paul Ng... Thank you so much... The smack my camera thing work out just fine...
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Alexandra. =] 1 pts
November 18, 2007 11:14 PM
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Paul, i just wanted to thank you. Nikon does completely suck but you helped me out. Im just a teenager wanting to fix my camera and you helped me. Thanks dude.
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Paul Ng 169 pts
November 18, 2007 11:32 PM
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Alexandra,

You're welcome! I believe more people need this trick to fix their cameras. I'm trying to post a link to the other forum sites to get more desperate victims to have their cameras fixed without paying a nickel.
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heidi 1 pts
November 19, 2007 4:00 AM
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oh.............................................my god
paul ng. it really worked!!!!!

i mean i saw your advice posting a few month ago and (i am sorry... ^^) i didn't take it seriously.
and i tried it for the last time before buying one tomorrow ... i mean i thought i got nothing to lose....

oh.... my .... god.. i just can't believe this working again~!

you've got my appreciation. paul ng!!!
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rr 1 pts
November 19, 2007 8:28 PM
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wowwww it worked...my elbow is in pain but dam..i thought it was a joke
lol
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Paul Ng 169 pts
November 20, 2007 12:49 AM
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rr,

Hey, a little sore saved you $200 to get it repaired. I didn't hurt myself, how many times did you hit?

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Paul Ng 169 pts
November 20, 2007 1:01 AM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007

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s_usmanpurkar 0 pts
November 21, 2007 8:28 AM
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hi Paul, nice to see you helping troubled.
I have same black screen problem but with Coolpix S4. Tried taping, shaking but won't work, it has this squivel lense, any suggestions??
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Paul Ng 169 pts
November 22, 2007 3:03 AM
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s_usmanpurkar,

The S4 has a different kind of lens design which is housed in a swivel lens body. The similar cameras that I have are CoolPix 900 and CoolPix SQ, The former is working fine but the latter has an lens error. I found out the SQ lens mechanism had a hair-thin spring popped off, and I lost it when trying to attach it back. Since I don't have the similar black screen problem with the Nikon swivel lens cameras, I really don't want to give suggestions as to how to fix it.

By experience, I have a Sony DSC P51 which, not too sure, has a similar zoom (only 2X) lens design; except that it is not swiveling type. It went 'black' a couple of times, I managed to get back the live-view screen by tapping on the side of the camera where the lens located next to. It took at least above medium impact force on the 'smacks'.

Another black screen experience happened on a Fujifilm A200 which equipped with a fix focus lens. No matter how I smacked it, still black screen. I tried open up the body to check on the CCD, nothing seemed wrong. I removed the CCD and re-attached it to the lens, still black screen.

I was just lucky to find out ways to fix some camera problems myself and willing to share it to others who might want to try. I always believe that something shifted position due to impact force, then apply certain amount of impact force, after examination, may shift it back in place. I did it on a Canon SD-630 which was dropped by its owner on a carpet floor, resulting an inner lens component shifted a little bit. It could tell by looking at the LCD with just half live-view shown. The half black screen had a circular line seperating to the live-view. I remember looking at that circular line and the black screen on the left of the LCD, I told the owner that the left side of the camera hit the floor first. After confirming the owner that he would not bring the camera to service because of too expensive to repair and he agreed to let me try fixing it. I said that I need thirty seconds to try my first trick, and walked into the next room with carpeted floor. I held the camera on the left side and hit it with the right side on to the floor two times with medium force. Turned on the camera, checked the LCD. My theory was right, I got the lens back to normal position and the LCD could tell by showing the full live-view. I walked back to the other room and handed the camera back to the owner who started screaming "How did you do that?", " Is this my camera?".

Well, as I said before, there is nothing to lose. Before buying a new camera instead of paying high service charge to get it fixed, why not trying something to get it fixed by yourself. You don't want it to be a removeable drive or picture viewer without the camera function.

Finally, I'm sharing my experience of how I fixed some cameras. Those who are willing to give it a try should consider that I should not be held responsible under whatever circumstances.
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Doug D 1 pts
November 23, 2007 1:17 PM
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Paul, You are the MAN!!! I had this problem occur 6 months ago, and I simply threw it in the junk drawer. Today, while cleaning the junk drawer I ran acrossed it and so I did a search for people with similar problem and I found your remedy. It took a couple of times! But it worded. I was about to try to open it up, so now I'm glad I didn't! This is such a great world when people help other people simply for the joy of helping! Thanks so much!
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Ket 1 pts
November 24, 2007 12:10 PM
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Paul, Your solution rocks!! I had a similar black screen problem with my Nikon Cool Pix S6. I tried out your solution and it worked!!!!! Thanks you so much!!!
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Paul Ng 169 pts
November 24, 2007 6:23 PM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007

Good Luck!
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Thomas 1 pts
November 24, 2007 8:39 PM
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Awesome, I'm back in action. Bit scared I'm gunna get a 'bill' in the mail from you now Paul... hahaha Thanks bro your the Man!
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H0ney 1 pts
November 27, 2007 1:21 PM
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Paul, you are a god - thank you!
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Jenny 1 pts
November 28, 2007 6:39 PM
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Bonnie, you are fantastic I also have a coolpix S4 with the same problem tried moving the swival back and forth; and it work again for now. thanks!!!!!!!!!!!!!!
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DS 1 pts
December 3, 2007 6:57 PM
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Thanks Paul, camera sat in drawer for 3months. tapped it once and it worked!
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Paul Ng 169 pts
December 4, 2007 1:34 AM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------21 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

Good Luck!
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Dan 1 pts
December 9, 2007 10:35 AM
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Thanks Paul Ng!

Another S-3 success story. Loved Heidi's post. Oh.................. my God!

Definitely agree about the exact spot for the S-3 - tried to hit the "Coolpix S3" label many times to no avail, then tried this new spot (below the lens) and after a good solid elbow whack, voila!

I am curious if the newer S50 and S51 models have this issue - I haven't seen any posts about it here or on the other site (fixya.com). I was considering replacing this with one of those...

Thanks again Paul.

Dan
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Paul Ng 169 pts
December 9, 2007 12:44 PM
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Dan,

Glad to hear another fix. You don't want to go through the same trouble with the exact built of lens, though the elbow trick might work. Keep the S3 and shop for another style of camera. S50 just got a larger LCD (3"), higher ISO sensibility Up to 1600 and VR for more steady shots. The performance of S50 is not worth its price range. It does produce sharp images, but the speed of the camera is just average. Start up time is slow, between shots time with flash measures about 4-5 secs. and there is a shutter lag too. You will find losing shooting opportunities because of the average speed performance.

One other good thing about this kind of built-in lens is no damage to the zoom lens if camera is accidentally switched on inside a fitted camera case/bag. I always keep my cameras in the bag with the mode set at 'play', a good habit for keeping other kind of zoom lens cameras which extends when power up.

If you still want to stick to Nikon cameras, take a look at S200 or S500. They're way better speedy cameras.
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Mevin 0 pts
December 13, 2007 5:43 AM
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I've have tried the elbow trick several times, but it does not work. I've got a nikon coolpix s5. What should I do???
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Paul Ng 169 pts
December 13, 2007 12:35 PM
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Mevin,

If you had tried the elbow trick, I assumed the problem was black screen. The aim to tap should be about an inch below the lens. were you working on the right spot? Have you tried different impact forces, like from low to medium forces. Give it another shot, if nothing happens, let me know.
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Alexandra. =] 0 pts
December 23, 2007 4:14 PM
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Paul Ng,
Okay as i told you before, i did the elbow thing and it worked. but now it says the lends cover thing.
and i have no idea what to do.
ive tried the cotton swab and everything..
ive lost hope.
:(

ideass??
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Paul Ng 169 pts
December 23, 2007 4:47 PM
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Alexandra,

Please give more specific details as to the lens cap error that you're having with the camera. Pick one of the following if matched.

1. error message on screen, lens cap actually open fully but can't take pics.

2. error message on screen, lens cap partially open but can't take pics.

3. error message on screen, lens cap won't open and can't take pics.

Have you read one of the response dated Oct. 23rd and followed the tricks to see if the lens cap problem could be fixed?

Did the black screen re-occurred after the first fix that you did the elbow trick again? Tell me the model of your camera and which part below the lens that you hit to your elbow.

I need these information to see if I can further help you out.

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steph anne 0 pts
December 29, 2007 1:50 AM
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paul,

i tried the elbow trick about 20 times now and still nothing. there's no lens cap error. i did it right on the wording "coolpix s6" :(
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sara (kala2007) 1 pts
January 2, 2008 11:19 AM
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my nikon s5 had the same issue with the black screen. i tried the elbow trick from you, paul ng, and believe it or not, success!! thank you!

just wondering though, how long do you think this will be working for? do you think it will last for a while longer?
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Ashley (Ashley) 27 pts
January 2, 2008 11:25 AM
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Steph Anne,

The elbow trick actually didnt work the first few times, i slammed it on the carpeted floor a couple of times too and it still didnt seem to work. then i turned it off and got distracted with something else and when i came back it worked.
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Paul Ng 169 pts
January 2, 2008 8:34 PM
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steph anne,

I answered your question on Dec. 29, I even checked the page that was updated with my answer. Somehow, something happened and had my response removed. Now that I knew, if this response disappeared again, I'm going to report to the site administrator.

I was wondering if you hit the right spot. For S6, you should be hitting the S6 or somewhere about 2/3 to 1 inch below the lens. It is because the built-in zoom lens is a tube located vertically right below the lens. Try again, and make sure you increase a bit the impact force after unsuccessful attempts.
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Paul Ng 169 pts
January 2, 2008 8:55 PM
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sara,

I can not tell how long a camera will function normally. Every camera owner handles the camera differently. Rough handling will certainly trigger the same problem easier, as my conclusion of the cause was due to misalignment of internal zoom lens components. I always handle my S6 with care. I got it 2nd hand with the black screen issue. It's been working great after I fixed it in Sept'07. But I don't use it too often, as I have over 55 digital cameras.

So far, I only heard one owner with the same problem happened again one month after the fix. She (Alexandra.=]) hasn't provided updates after her second post of the problem. You may refer response dated Dec.23rd to check it out.
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Paul Ng 169 pts
January 2, 2008 9:00 PM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------21 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

Good Luck!
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Kevin 1 pts
January 4, 2008 10:21 PM
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PAUL = $$

Paul, thanks so much for the "Elbow Trick." My wife and I are leaving for trip to Montana tomorrow and were facing the unfortunate situation of taking our 3.1 MP camera we bought in the year 2000 (you know, the one with the .34 inch screen). Well, I tried the trick and it worked!!! I cannot wait to begin taking pics again with my S6 and spreading the gospel according to Paul.

Why has no one started a Wikipedia page on "the Elbow Trick?'' Thanks again Paul.
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Mevin 0 pts
January 11, 2008 2:22 AM
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Hi Paul Ng

I've tried different impact forces from low to medium forces, nothing happened.
What I need to do now??
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Davide 3 pts
February 9, 2008 6:39 AM
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Hi to every body,
like Paul NG I bought intentionally a Coolpix S3 with the sickness of black display (no image but all data menu).
I bought it because I have another one that was drown during a scuba diving, so with the part of one I try to repair the other.
I'm a service enginner so I want understand the origin of the defect, and finally I found the solution (for me but I think also for other)!
I try to explain :
All the digital camera are made in this sequence : Lens, shutter, CCD (sensor), microchip who acquire image and a SD for storage.
On my camera the lens assembly work (I can listen the motor who drive it and the image on dispaly with snow change when I zoom),
So I can see image, fully black but something is there, and I can store it.
But if the shutter is not controlled or is blocked closed no light (image) can arrive to the ccd sensor.
The Kung Fu strike, who give the solution at a lot of people, just unlock the shutter.
But for my camera this tecnique have no effect.
Then I try to open the camera with the experience of the drawn one, and I have found a small flat cable (the one who control the shutter) unplugged !!!
Then I have reconnect the small flat cable (is like a thin orange film) and close the camera.....
Now I have a Coolpix S3 who work again.
I'm thinking to make a movie for youtube, just to show how to disassemble a coolpix and where is the cable.
Ciao
davide
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Dan2 1 pts
February 9, 2008 2:49 PM
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Chalk another one up for Paul Ng's solution. Wife called yesterday from work complaining that S5 had black screen; neither she nor teckies at work could resolve the problem; brought it home, dug out manual; no luck; took it in to Dodd Camera where purchased a little over a year ago; they will ship it to Nikon for $40; then probably $100+ repair bill; told sales person (not politely) "no thanks;" came home; decided to try Paul Ng's solution; 1st whack on elbow--a little too soft; no work; 2nd considerably harder whack - BINGO!
Workig like new...for now, anyway. Thanks, Paul.
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Jerome 1 pts
February 10, 2008 12:44 AM
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Paul, you're an utter champion! I was close to binning my S1 but thought it best to check the internet for a remedy. Thankfully I stumbled upon your elbow magic and we're away once again. All the best and many thanks. Jerome
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AD 1 pts
February 14, 2008 4:48 PM
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Hey Paul, I'm wondering if you can help me out with the same black screen problem I'm having with my nikon coolpix s500. I've tried smacking it a couple of times but it hasn't worked yet and the lens cover is much bigger than that on the S5. I am in Central America for several months and can't deal with Nikon from here and am missing a number of photographic opportunities.

Thanks for any help you can give me!
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Paul Ng 169 pts
February 15, 2008 12:29 AM
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AD,

S500 is extend lens type design. I only tried on Sony cameras with black screen problem. I tried smacking the bottom of the camera to my palm with the camera power on and lens extended. If don't work. Try to flick the lens barrels on the side with your index finger with camera power on. This trick is to hopefully release a stuck shutter, if that was the cause of the black screen. The worse case was identified by Davide ( scroll up this page & see response dated Feb 09 6:39 am ).

Hope this can help.
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Paul C 1 pts
February 17, 2008 3:17 PM
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Paul, your the man, thanks soooo much for the elbow tip!!!
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Mike 1 pts
February 18, 2008 11:01 AM
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The elbow trick worked for me. Thanks Paul!!!
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Paul Ng 169 pts
February 19, 2008 8:18 AM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------21 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

***Other than the above, another finding might help someone who would take the challenge to disassemble the problem camera to get it fixed. Please refer to response dated Feb 09 6:39 am, a more complicated fix identified by Davide . Keep track on his updates too, he plans to make a video (Youtube) to show the fix.

Good Luck!
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AD 1 pts
February 20, 2008 3:35 PM
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thanks for your response, Paul. flicking the lens did work (!) for about 40 pictures, until the screen went black again. i've tried flicking it again, but my finger is in pain and it hasn't worked yet. i'll keep at it though.
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Euripides 1 pts
February 22, 2008 6:31 AM
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Thanks a million!
=]
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joey 1 pts
March 9, 2008 4:28 AM
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yaaay Paul Ng! u da man! if any of you break your lens, just read Paul Ng's instructions at the top of the page. it worked for me after I dropped the camera.
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Paul Ng 169 pts
March 9, 2008 12:11 PM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------29 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

***Other than the above, another finding might help someone who would take the challenge to disassemble the problem camera to get it fixed. Please refer to response dated Feb 09 6:39 am, a more complicated fix identified by Davide . Keep track on his updates too, he plans to make a video (Youtube) to show the fix.

Good Luck!
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antipodes 1 pts
March 13, 2008 7:48 PM
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Thanks Paul. I had a rather unpleasant argument with Nikon Australia this morning about the black screen. Just tried the elbow with my S1, which I bought here. And it works!!!!!!! No black screen.
You are a champion, Paul.
Antipodes
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Siri 1 pts
March 18, 2008 9:38 AM
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Paul- You are my hero! I have a Nikon S3 that I had already spent over $100 on to replace the battery door cover. Of course this was right after the warranty had expired. The camera had the black screen issue and after about 10 elbow/knee smacks....it works!
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Paul Ng 169 pts
March 18, 2008 10:41 PM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------31 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

***Other than the above, another finding might help someone who would take the challenge to disassemble the problem camera to get it fixed. Please refer to response dated Feb 09 6:39 am, a more complicated fix identified by Davide . Keep track on his updates too, he plans to make a video (Youtube) to show the fix.

Good Luck!
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AOADMIN 1 pts
March 22, 2008 2:31 AM
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WOW...the "elbow" tricked worked for me on about the 10th try (I'm a wimp). Cool...and thanks!
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Zoe 1 pts
March 24, 2008 11:37 AM
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hey

I love your trick
I must say it sound really stupid at the start but i thought it was worth a try
So my dad tried and tried and then at the end he tried twice then turned it on and it worked perfectly
I'm still gobsmacked that it worked cause it stopped working when i fell over in Rome, Italy
last week

thanks heaps
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Anna 1 pts
April 1, 2008 7:31 PM
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Paul :) :)

Thank you for the simple yet highly effective remedy
I gave my S5 two gentle elbow's, then 2 harder ones, and bling, it worked!

The camera was a gift and has sentimental values for me. Your help has meant that i didn't have to go through the lengthy and costly process of getting Nikon to fix it for me :) :)

You've made my day! Thank you very much!!
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Paul Ng 169 pts
April 1, 2008 11:33 PM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------34 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

***Other than the above, another finding might help someone who would take the challenge to disassemble the problem camera to get it fixed. Please refer to response dated Feb 09 6:39 am, a more complicated fix identified by Davide . Keep track on his updates too, he plans to make a video (Youtube) to show the fix.

Good Luck!
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Dirk 1 pts
April 13, 2008 5:33 PM
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Thought that this was a joke, we just tried it and it worked! excellent!
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Atabey 1 pts
April 15, 2008 11:06 PM
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Paul Ng!!!

Thanks for your advise an recommendation for the solution of the Black Screen/Shot. At first I laugh a lot, then I try the elbow technique and my Nikon Coolpix S6 start to work fine again. Thank you very much!!!!!!
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Elliott 1 pts
April 24, 2008 12:29 AM
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Hey Paul, i have a really expensive Nikon E5700 camera. and its having the black screen problem. i tried the elbow thing until i couldn't stand the pain anymore and still nothing.

please help!
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Paul Ng 169 pts
April 24, 2008 7:09 AM
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Elliott,

E5700 belongs to a different series camera with a lens design that extend and retract. The elbow trick is for those built-in type zoom lens. Anyways, you may try to tap slightly on the side of the lens barrel when the camera is switched on and at shooting mode. Make sure to give a few taps (or flick it with your index finger) each time and watch the screen, starting with low impact force. Tap a little bit harder the next time. Don't tap too hard, as this kind of lens could be very delicate with the zoom mechanism inside.

Second thought, you may want to do some research about the Sony's bad CCD sensor which unfortunately was used on this E5700 model. Your screen problem could be of that issue. Instead of recall, manufacturers are offering FREE fix, including shipping cost both ways. Initially, I suggest you to click here to go to a web page with informations about this bad CCD problem from a third party. After you diagnose the symptom of your camera with further knowledge obtained, then it is the right time to consider to try tapping or send it in to fix (if the Service Advisory is still valid from Nikon website).

If you require further assistance, post you email address here for me to contact you.
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Paul Ng 169 pts
April 24, 2008 7:13 AM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------36 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

***Other than the above, another finding might help someone who would take the challenge to disassemble the problem camera to get it fixed. Please refer to response dated Feb 09 6:39 am, a more complicated fix identified by Davide . Keep track on his updates too, he plans to make a video (Youtube) to show the fix.

Good Luck!
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Elliott 1 pts
April 24, 2008 5:01 PM
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hey paul, i went on that website and saw the images of what the problem would look like. The camera's problem is not that it creates a distortion but that there is no image at all. just black. on the screen during "shooting mode", theres a blinking image of a small clock on the upper right corner. any idea what it is?

the tapping is not working. i don't seem to see any change on the screen. Hopefully its not because of the elbow trick i tried on it the day before.

thanks again. i was glad to see that you replied in less than a days worth of time.
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Paul Ng 169 pts
April 24, 2008 11:27 PM
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Elliott,

The blinking image of a small clock is the icon to indicate that the time is not set yet. You may still access the menu to set the time and it will be gone.

You haven't done your home work (research) yet. Click here and find 'Service Advisories' of your camera E5700 by clicking link below the camera on the page and read carefully the pop-up screen. Black image is also classified as one of the results of the problem CCD turned bad. I think that web page is for America. So if you reside in other part of the world, you should go to your region site to check the service advisories. Need further help, let me know.
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Elliott 1 pts
April 25, 2008 12:18 AM
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Paul,

I am ready to send in my camera for repairs but do not know what I am supposed to put on the serial number part of the form.

my email is dahjoo92@gmail.com
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Paul Ng 169 pts
April 25, 2008 5:46 AM
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Elliott,

Check your email for my response. Off this thread we go.
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Paul Ng 169 pts
April 25, 2008 5:48 AM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------36 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

***Other than the above, another finding might help someone who would take the challenge to disassemble the problem camera to get it fixed. Please refer to response dated Feb 09 6:39 am, a more complicated fix identified by Davide . Keep track on his updates too, he plans to make a video (Youtube) to show the fix.

Good Luck!
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Vid 0 pts
May 3, 2008 4:53 AM
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Hey paul ,
i tried everything that u have said but dint work ..i have nikon coolpix S5 ...the problem is black screen ...even the menu dosnt appear...lense dznt open ...plzzzzzzzzzzzzzzzzzzzzzzzzzzzzz do smthin...!
thanx .
Vid.
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Vid 0 pts
May 3, 2008 5:07 AM
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and i also see numbers like 0 0
12 and 1

appear on my lcd everytime i open....
plz help paul
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Paul Ng 169 pts
May 3, 2008 2:24 PM
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Vid,

If the lens cap doesn't open, how could you classify it as black screen symptom? Have you tried the Lens Cap Error procedures? Refer instruction posted on Sept. 9, 2007.

Your camera may have some other kind of fault since you mentioned no menu shown as well. Anyway, you have to free the lens cap to open position first before going on any further. Have you read the other post by Davide dated Feb 09 at 6:39 am?

Can you further provide information about the numbers you see on screen every time you switch it on. Like, where are they on the screen? Scattered or in sequence?
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Vid 0 pts
May 4, 2008 4:01 AM
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hi paul thanx or ur reply....
i tried both the methods dat u have mentioned but dint work for me...do u think i shud open d camera my self and chk d connrctions myself...do u think dat wont harm my camera..?

regarding the numbers when i turn on my cam it show a 1 on top and 0 right below it.....and den i hear some sound like a motor inside and then the figure turns into a 12 and and 0 right below it..cant understand wats wrong...
waiting for your reply.....!
love .
vid.
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Vid 0 pts
May 4, 2008 11:54 AM
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hey paul cud u plz gimme ur email or can we chat if poss...i need to get in touch wid u urgently
plz reply soon.
vid
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Paul Ng 169 pts
May 4, 2008 2:15 PM
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Vid,

I really have no clue yet what's wrong with your cam. It's not advisable to open up the camera and check the connection inside. Davide is service engineer and thus could perform the job with confidence. I have over fifty cameras, that's why I can fool around with them. It's not time yet for you to disassemble a camera, may be not until you couldn't find any more help. If I were you, I will do some more search to look for people having the same fault (strange numbers on screen) with their cameras. Please post your email address here, I'll reply for furture communications.
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Vid 0 pts
May 4, 2008 2:46 PM
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vidheee@gmail.com
thanx for ur time paul.
m sad.
vid.
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Jessie 2 pts
May 4, 2008 8:06 PM
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Tabletops work as well as your elbow. Just whack the living crap out of it and viola!! Screwed up since you are supposed to be so gentle with them. ROTFL
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N2oula 0 pts
May 5, 2008 9:13 AM
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Hello
My nikon s3 fell down one week ago, and I got the black screen thing..
so I tried the elbow trick, it finally worked after 6 or 7 tries, I had to hit it a little hard.
Now I get the lens cover error, the cover doesnt copmletely open when I turn the camera on, I have to return it off, fully open the lens cover with a screwdriver or anything small enough.. then I turn it on again and it works perfectly until I turn it off making the lens cover to close.. I then have to redo the above steps to make it work again.
I noticed that the area where I applied the hits with my elbow was now "domed" a little bit to the inside.
Do you think there's a logical way to reget it to almost its initial state?
I tried to open the camera and get to that area from the inside, but I got stuck in the middle and prefered to reassamble it..
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Paul Ng 169 pts
May 5, 2008 1:13 PM
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N2oula,

The follow is a part of my previous response to another person, check it out if it'll work.

(Original message dated Oct 23 2007)

"Now, where exactly are those dents at the front. You might have hit it too hard and close to the lens area that cause the lens cap error. Under such condition, I suggest you to try use a cotton swab to slightly press against the cover and do circular movements along the rim several times. Then switch on to check if cover opens. If not, still with camera 'OFF' use the swab to slightly press the lens cap at 12 o'clock point and switch on the camera. Not open, switch off camera, try 3 o'clock point, then switch on. Not okay, try 6 o'clock. Still not okay, try 9 o'cl."

You hit it too hard, good luck!
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Anna 0 pts
May 5, 2008 1:40 PM
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hi Paul,

I posted a response after succeeding in resurrecting my S5.
However, the problem returned today after taking many photos. It just went to sleep and is not waking up.
I tried hitting it, and this time, it gave me the lens error msg.
After I got home, I tried the cotton swab movement trick (using finger pressure and tissue) and it cured the lens error. So I tried the elbow trick again, and guess what? The lens msg came back.

In fact, this time, the lens cover doesn't close everytime i switch the camera off. Is my camera really doomed now?
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Elliott 1 pts
May 5, 2008 5:59 PM
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hello
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Paul Ng 169 pts
May 6, 2008 1:26 AM
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Anna,

It sounds like you applied the elbow trick when the camera was powered on. What exactly was the error message, lens error or lens cap error. They are different.
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haley 1 pts
May 6, 2008 5:12 PM
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Hahahaha well, Paul..

I was convinced that maybe all of these posts were just you going undercover to trick people into messing up their expensive digital cameras.
But I decided to take a whack at it..literally.

And holy jesus christ....it worked. I was skeptical at first, having brought my elbow down on it a good 15 times, and felt tired.
And, right before giving up, I gave it two good thumps with the ol' elbow, and turned it on..
Wow. How silly. Do you think they charge $200 to just hit our cameras with their elbows?

Thanks, Paul. You truly are a practical genius. :)
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Jessie 2 pts
May 7, 2008 9:34 AM
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!!!For those of you with the lens cover errors!!! I had the same thing all I did is take a really small screwdriver and while the lens cover is down I stuck the screwdriver into the lens "hole" for lack of a better word, and I stuck it underneath of the camera frame gently. Then pushed it up a bit. The lens error I think comes from using the elbow trick while resurrecting your camera, it dents in the frame, or the cover (whatever you want to call it) not allowing the lens cover to move back and forth properly. If you bend the frame back out it should work just fine. Just be careful with your screwdriver not to scratch the lens or to break the lens cover. Best of luck!
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Cat 1 pts
May 11, 2008 3:46 PM
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I have the same "black screen" problem with my S4 that you all described and called Nikon. A customer service representative informed me that there were not enough of us having this problem to justify a service advisory. I tried the elbow trick but sadly did not have any success. I have learned my lesson with Nikon's customer service and will never buy another camera from that company.
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Horst 1 pts
May 11, 2008 5:19 PM
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This is great - my "blackened" S3 works fine again. It has a little dent now below the lens but hey, it can see again!
Thanks!
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Paul Ng 169 pts
May 11, 2008 9:37 PM
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Cat,

Your S4 has a different lens design from the cameras that I suggested elbow trick. Please (scroll up the page) refer to response dated November 22, 2007 and February 15,2008 . Similar taps might help to solve your problem, remember on the side of the lens housing.
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Paul Ng 169 pts
May 11, 2008 9:49 PM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------39 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

***Other than the above, another finding might help someone who would take the challenge to disassemble the problem camera to get it fixed. Please refer to response dated Feb 09 6:39 am, a more complicated fix identified by Davide . Keep track on his updates too, he plans to make a video (Youtube) to show the fix.

Good Luck!
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Scott M 1 pts
May 12, 2008 10:33 AM
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Absolutely fabulous!!! I could not believe my eyes when after the 4th elbow into front of the camera, the live display returned. Bravo Paul NG!!!! My oldest son is graduating High School in two days and I dropped my S5 pretty hard last night. I was 1 or 2 elbows away from giving up and dropping another 300 bucks on a new camera and was lucky enough to have Googled this thread.

If you are ever in the Kansas Ciy area drop me an email because you sir deserve a free night of drinks on me!!!

The "People's Elbow" has spoken and it belongs to Paul NG.

Scott in KC
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Paul Ng 169 pts
May 13, 2008 8:04 AM
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Scott M,

Cheers! Congradulation to your son's graduation. I'm happy too to at least hearing someone admitted black screen caused by rough handling. That proved my assumption before was right.

Pass your offer to your son, legal age yet or not to drink. Bottoms up!
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Brandon 1 pts
May 14, 2008 10:24 AM
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The elbow method worked. Awesome.
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Anna 0 pts
May 16, 2008 1:38 PM
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Hi Paul, thanks for your response. it is the Lens Cap Error msg that I have.

>hi Paul,

I posted a response after succeeding in resurrecting my S5.
However, the problem returned today after taking many photos. It just went to sleep and is not waking up.
I tried hitting it, and this time, it gave me the lens error msg.
After I got home, I tried the cotton swab movement trick (using finger pressure and tissue) and it cured the lens error. So I tried the elbow trick again, and guess what? The lens msg came back.

In fact, this time, the lens cover doesn't close everytime i switch the camera off. Is my camera really doomed now?
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Paul Ng 169 pts
May 17, 2008 12:15 AM
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Anna,

You got to take care of the lens cap error first before trying the elbow again. do you see any dent at the front body case of the camera?

There was another good suggestion from Jessie dated May 7, 2008. Take a look and see if worth trying by your own judgement.
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Red Sox 1 pts
May 26, 2008 9:02 PM
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Another successful elbow :-) with S5.

Thanks Paul!

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Paul Ng 169 pts
May 27, 2008 12:41 AM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------42 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

***Other than the above, another finding might help someone who would take the challenge to disassemble the problem camera to get it fixed. Please refer to response dated Feb 09 6:39 am, a more complicated fix identified by Davide . Keep track on his updates too, he plans to make a video (Youtube) to show the fix.

Good Luck!
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Megan 1 pts
June 6, 2008 4:21 PM
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Ok...I own a coolpix S3 and was pleasantly surprised with this black screen this past weekend at my college reunion. I was BUMMED! So after searching the internet all week and skeptical of "hitting" my camera, I finally tried it today. After 4-5 times (and a sore elbow) IT WORKED!!! I can't believe it! Thank you so much for posting all this information! You saved me from the thought of going out and having to purchase yet another camera! THANK YOU!!!
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Debbie Young (debbie57) 1 pts
June 7, 2008 2:25 PM
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I have the S6 and OMG Paul. It worked!!!! I had to hit it a few times to get the right spot. Had a bit of a hard time following the directions at first, but I have my camera back.

Thank you.
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Rick (Silent P) 1 pts
June 9, 2008 3:25 AM
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Wonderful! It worked for my S6! To be honest my elbow wasn't doing the job, so I gave it a decent whack on my knee and that did the trick first time! Wow!
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hanna 2 pts
June 13, 2008 1:48 PM
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The Elbow Trick kick ass! god i love you for sharing your trick Paul Ng! <3 My camera is working:D
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Paul Ng 169 pts
June 14, 2008 12:01 AM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------46 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

***Other than the above, another finding might help someone who would take the challenge to disassemble the problem camera to get it fixed. Please refer to response dated Feb 09 6:39 am, a more complicated fix identified by Davide . Keep track on his updates too, he plans to make a video (Youtube) to show the fix.

Good Luck!
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Anna 0 pts
June 16, 2008 4:46 PM
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Hi Paul

There is a dent, and i cured the lens cap problem by using the screwdriver-lifting trick. however, the black screen problem remains. When i hit the camera harder, the lens cap problem comes back..

Many thanks!

>Anna,

You got to take care of the lens cap error first before trying the elbow again. do you see any dent at the front body case of the camera?

There was another good suggestion from Jessie dated May 7, 2008. Take a look and see if worth trying by your own judgement.
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Daniel 1 pts
June 25, 2008 10:58 AM
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Hi Paul Ng, THanks you saved me $300 price of a new camera or repair! It would be great to make a false Nokia ad on the internet with a video collage of people bashing the phone on their elbows and knees in order to make it work again.

Btw Paul. . .. why on earth do you have 30 digital cameras??? Do you collect them or are you a tech journalist?
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Paul Ng 169 pts
June 25, 2008 11:11 AM
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Daniel,

It sounds crazy, but the trick works!

I'm a collector, shop on ebay and kill time to buy mostly older models. To be closer to the figure, I probably have over 60 digital cameras now.
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Peter Amsterdam 1 pts
June 29, 2008 5:11 AM
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Paul Ng,

Thanks for your tips! My Nikon S4 had the black screen problem, and I was losing hope rapidly after reading all the posts and trying your elbow technique without success. Then I started tapping and smacking (though with controlled force) around the barrel. I had actually given up, only to see my screen come back to life!!!!

I'm so relieved, because I'm off to the Azores for a vacation in two weeks and didn't feel like throwing my beloved S4 away and buying a new camera. Looks like I might be able to make some great pics with the camera that I'm familiar with.

I must say though, I'm quite disapointed to find out that this has been a common problem with Nikons for over three years now! Too bad true quality is a rare thing these days, even for the brands with good reputations. I bought a Nikon in the first place because Cannon had an ongoing stuck lens problem at the time...

Good luck everyone, I hope your cameras will come back to life too or that you'll get your money back.
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Stephane Simard 1 pts
June 30, 2008 1:59 PM
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Well Thanks for the info. I have a S3 and have had the black screen problem. I am a software engineer and tapping the device was not my first choice. But what the heck gave it a try and saved 300$ !

So I am happy to say that the trick also works in Quebec !

Regards,
Stephane Simard
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Anna 0 pts
July 18, 2008 7:12 AM
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seems kinda quiet recently, perhaps Paul you've helped saved all the faulty Nikon S-series!
mine still remains problematic (curing one problem calls back the other) :(
oh well.. thanks still :)
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dean 1 pts
July 18, 2008 3:47 PM
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another successfull elbow trick with the s6. thanks.
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Paul Ng 169 pts
July 18, 2008 8:36 PM
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Dean,

You're the number 50th on the success count -----this thread ONLY.
Other threads are not as many as this.
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Paul Ng 169 pts
July 18, 2008 8:38 PM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------50 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

***Other than the above, another finding might help someone who would take the challenge to disassemble the problem camera to get it fixed. Please refer to response dated Feb 09 6:39 am, a more complicated fix identified by Davide . Keep track on his updates too, he plans to make a video (Youtube) to show the fix.

Good Luck!
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Lionel 1 pts
July 26, 2008 11:15 AM
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Hi Paul,

Another great success of the elbow trick with Nikon S6 :-) ! You're a genius :-) !

Congratulations !

Lionel.
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Richard 1 pts
July 28, 2008 12:36 PM
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Paul,

Yet another satisfied customer of the elbow trick with Coolpix s6. Nice one pal!

Rick
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Bob 1 pts
August 4, 2008 2:49 AM
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Paul,

Wow! it did work. I created my own problem when I fell and my hand hit the camera right on the S5 emblem so it made sense when I read your posts that if I hit it again it would again light up. Well I did about 4 elbow hits then decided I could smack it better on my knee and I'm back in business.

Thanks!
Bob
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michelle 1 pts
August 5, 2008 8:40 AM
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Paul, Paul, he's our man, if he cant do it no one can!!!! Yay Paul!!!!!

People, dont give up on Paul's trick, especially if you are just gonna have to throw your camera out anyway. I whacked the hell outta that S6 for 3 days with no luck. Bought a new camera and just for the heck of it turned the old Nikon on to make sure, and it was back, baby!! The camera has a few dents, but otherwise is working fine again!

Thanks Paul...think you should be nominated for sainthood...
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Kate in Australia 1 pts
August 6, 2008 6:03 AM
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It took two quick consecutive knocks of the elbow for me - but hey, up yours NIKON! Well done Paul and many thanks.
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Rachel 0 pts
August 7, 2008 7:25 PM
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we are having the same problem... black screen, can take pixs but they come out black. we tried holding down the shutter release button and moving the w/t to the right until the message INITIALIZING LENS CANNOT FOCUS..

now what do we do? we tired the elbow banging and it hasn't worked for us.
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Paul Ng 0 pts
August 9, 2008 9:39 PM
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Rachel,

What model is your camera? I was wondering if your hit the correct spot.
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Fede 1 pts
August 21, 2008 4:46 AM
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Great job Paul Ng, I have a S3 which had the same problem and soved it after 20 elbow tricks!! Simply hit exactly right the Coolpix S3 mark.
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KC 0 pts
August 21, 2008 11:51 AM
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How does one know if the battery is good. My s50 will not turn on. The blackscreen symptom described if I understand it correctly occurs when the camera is on, the led turns on next to the on/off button.
My camera will not turn on, period. So I am wondering is my battery is pooched.
I have recharged the battery overnight. Tried the erase on the contacts trick. nothing yet. Any suggestions anyone?
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Amanda 0 pts
August 24, 2008 10:47 PM
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HELLO.. I have the coolpix s6 and I got it b/c they were going to throw it away.. The screen is completely black when I turn it on..and so are pictures if I try to take them. Maybe I'm not doin the elbow trick right. Shouldn't it work on this problem. Maybe I'm not holding it in the right spot when I aim for the elbow. Have any advice?
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Amanda 0 pts
August 24, 2008 11:05 PM
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OK I told Husband bout the elbow trick.. Guess what.. He had to try.. Now it's dented and I have Lens error. But guess what!! Lens was open when he did it.. Can't fix it w/ any swab. Can you help on this 2??
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Dee 1 pts
August 31, 2008 10:32 AM
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Paul OMG! Your brilliant! Just tried the elbow trick on out S3 and I couldnt believe it worked. Thank you so much :)
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Paul Ng 169 pts
September 6, 2008 10:14 PM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------57 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

***Other than the above, another finding might help someone who would take the challenge to disassemble the problem camera to get it fixed. Please refer to response dated Feb 09 6:39 am, a more complicated fix identified by Davide . Keep track on his updates too, he plans to make a video (Youtube) to show the fix.

Good Luck!
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Vid 0 pts
September 9, 2008 11:17 AM
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Hey paul...i wrote to you a few months back about my NIKON COOLPIX S5 ...finally i gave it to the company to get it repaired and they said there is a problem in its PCP and it needs to be replaced which will cost me almost the same as buying a new digicam...any last solution that you might have?...i m thinking of opening it up myself...can u guide me with it please!
Thankyou..!
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Karla 1 pts
September 12, 2008 10:46 PM
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Paul, you're a genius! I just did the elbow trick on my camera that's been sitting on my desk for 3 months while I was deciding whether to throw it out and get a new one and I thought...maybe...just maybe- and the elbow smack fixed it! Incredible! Thank you!!
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David 2 pts
September 13, 2008 7:22 AM
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My daughter is studying abroad and emailed to tell me she had a black screen on her S5. She had several trips planned and was very disappointed. It looked like we were going to have to buy a new camera. Then I found this site. I sent her an email with Paul Ng's fix. I received an email from here this morning saying it worked! Thanks, Paul Ng.
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Diamond 1 pts
September 19, 2008 10:18 AM
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Thank you so much Paul. Picked up an S3 with this prob on eBay for $20+postage after reading this forum. Once I got the hit spot right (unfortunately it got a ding in the middle of the Coolpix name on the front), it came on! Thank you so much! Now...how do I get the ding out? Thank you once again. My wife is chuffed!
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cameron 1 pts
September 21, 2008 8:03 PM
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just tried elbow trick on my s6 worked perfect! hopefully it stays that way for a long time. nikon needs to get their act together with this series camera
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Steve-O 1 pts
September 24, 2008 2:17 AM
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Paul.... we all owe you a little bit of money.... you saved my S3. Thanks buddy. Nice to see people actually put solutions to problems versus read the same problem over and over again. Took me about 7 tries, each getting progessively harder. Works like a charm. Thanks again..... Peace and love (except for love towards Nikon and Pedifiles).
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Claire B 0 pts
September 24, 2008 3:29 AM
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I have an S3 and have tried all these tricks
elbow, knee, table you name it
and nothing has worked
help?
Im thinking of just buying a new camera today since I had this same exact problem last year (same camera) took it to the store, got it fixed for $300, and low and behold, same problem a year later :/
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Allie 1 pts
September 27, 2008 6:21 PM
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Holy Moly!! Thank the sweet Lord for Paul. Your elbow trick worked immediately. We were sure our black screen was permanent!!! We had a coolpix S5. Thank you thank you thank you!!!
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Sam S. 0 pts
September 29, 2008 11:49 AM
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Hi Paul -- Man! You are clearly the Coolpix master! I have an S3 with a lens error -- but in my case, the lens is stuck in the open position. It won't close at all. Any suggestions? I'll be eternally grateful!

Thanks!!

Sam S.
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ed 1 pts
October 7, 2008 10:41 PM
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hey paul thanks it worked for me too
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margie 1 pts
October 11, 2008 11:57 AM
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Hey Paul. It works for me too (Nikon S6 camera). Thank you so much. I didn't believe at first, but seeing how many ppl succeed, I thought to give it a try. I don't know how you found out this odd technique, but amazingly it works perfectly, though I have to try several times from very soft to quite hard coz I'm afraid that I will break the camera.
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Paul Ng 169 pts
October 14, 2008 10:03 PM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------65 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

***Other than the above, another finding might help someone who would take the challenge to disassemble the problem camera to get it fixed. Please refer to response dated Feb 09 6:39 am, a more complicated fix identified by Davide . Keep track on his updates too, he plans to make a video (Youtube) to show the fix.

Good Luck!
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Matt 1 pts
October 16, 2008 11:57 AM
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The Elbow technique comes through once again. After smacking my S5 into oblivion, my nikon finally works! Thanks Mr Paul!
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Michael 1 pts
October 16, 2008 7:09 PM
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Paul Ng,

I know this is old to you, but your advice just keeps on giving! My S6 at work had been mildly dropped and all we could get was this "black screen of death" everyone keeps talking about (and I was sweating balls big time worrying that I was going to have to pay for it). BUT THIS TECHNIQUE WORKED!!! It took like 30 tries... but it worked.

For those that are having trouble with the elbow technique... don't wear a long sleeved shirt over your elbow (as I was doing most of the time). Also, hit it with enough force to where your elbow hurts (lol - I know!) but NOT enough to where you could dent/damage the camera. It's a fine line, but you can find it.

Paul I'm tempted to give you my first born now.
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jj 1 pts
October 18, 2008 2:08 AM
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I HAVE A NIKON COOLPIX S3, AND HAVE HAD THE SAME PROBLEM. FOLLOWING PAUL'S ADVICE I GAVE IT A COUPLE OF GOOD WHACKS - LOW IMPACT BUT HARD AND MIRACULOUSLY IT HAS STARTED WORKING AGAIN. CHEERS PAUL - YOU HAVE SAVED ME A FEW 100 QUID.
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Ben 1 pts
October 21, 2008 1:31 PM
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Thanks Paul!!! Another successful elbow. LOL!
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Anse 1 pts
October 25, 2008 8:50 AM
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Many thanks Paul Ng after 3 tries My S5 is working again.
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bubbaleroy (bubbaleroy) 1 pts
October 27, 2008 12:46 PM
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More than 3 elbow hits, but it works!!! Paul totally rocks! Thanks so much for the assistance.
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Margy 0 pts
October 28, 2008 5:56 PM
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Yet another case of black screen with a S1 less than a year old. Warn your friends!
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The Engineer 3 pts
October 29, 2008 8:27 PM
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Here is the complete and accurate technical explanation of the problem -- as far an engineer could diagnose this.

OK, I purchased one very cheap Coolpix S6, defective, with the black screen (no live picture) problem.
I took the challenge to disassemble it and I also was able to put it back with no spare parts left. (I used to work in service some years before, today I am an electronics engineer...)

Please refer to the post dated Feb 09 6:39 am by Davide. He is right with all he did, with one difference. The problem I had was not with the 4 wire cable making bad contact, but with the shutter itself that is driven by the 4-wire cable. This is the real problem. What is the shutter: it is very fine micromechanics part that has two coils (electromagnets) that are used to actuate two levers which in turn move some very thin plastic foils. There are several of them with different levels of transparency from clear to fully opaque.

Here is what really happens: mechanics inside this shutter get stuck to one side and they will cause the opaque foil to stay stuck in front of the sensor, so you have no light, and the screen goes black.

How I fixed this: applied an increasing variable DC voltage from 1.5 to 9V (manually, pulsating, like 1 per second), changed the polarity and got the actuators unstuck. Do NOT touch the foils with anything becuase you will damage them. I put all back together and the camera worked fine for about two weeks. Now it shows the same problem again.

Note: the camera is quite difficult to disassemble and put back. You need to know what you do. You need to unsolder some wires and put them back (they are not using connectors!). Many screws are of different type, so you must know which one goes where. You must NOT disassemble the sensor side of the unit, just get access to the 4 wire cable.

Conclusion: the shutter is a faulty design, and probably got ported over several models. Nikon engineers failed on this particular part of the system. I emailed them to get a source for replacement shutters, but I have little hopes that I can buy the actual replacement shutter. This is a classic example of how one single bad part can make a whole nice product go bad. My only dilemma is how that Nikon got this bad shutter design running over several years and models? Why they did not figure this out earlier?

P.S. One other solution would be to get the shutter unstuck (all foils are out of the shutter's window), and disconnect the 4-wire cable! For sure it will not get stuck again, but the camera will only work in lower to medium light conditions -- forget about taking pics in the bright sun, they will be overexposed.
Would like to hear from you guys, or maybe from Nikon?!
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BANK$ 1 pts
October 30, 2008 11:15 PM
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Paul Ng THANKS.
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IMRAN 0 pts
November 11, 2008 10:55 AM
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Do people want to take this up with Nikon as a class action since this is obviously crappy Nikon technology? I think these companies only respond when a nasty lawyer shoves a legal zoom lens up their corporate plug.

My first Nikon 5700 had to repaired by them for a factory defect. Now the S6 has a factory defect. The S5 I gave my girlfriend will probably have the same problem soon. Surely I cannot expect better things from the $4000 Nikon D300 DSLR set up she got me for my birthday since I see some D-series DSLRs also mentioned as having blank screen issues online.

Imran
http://imran.com/media/blog/
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Nick 1 pts
November 21, 2008 5:55 PM
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My daughter's 3 year old S5 went black about 4 months ago and I didn't hold out any hope of fixing it. Just as I was thinking of getting her a new camera for Xmas, I found this thread and in about 15 mins have successfully got it working again. I had to it hit quite a few times before the screen responded, both on my elbow and by tapping it on the corner of a table just under the lens, then the screen lit up and I got 'Lens Cover Error'. After no success pressing around the lens cover, I inserted a small jewellers screwdriver under the case through the lens cover hole and lifted it away from the lens. I heard a click as the lens cover moved back to its fully open position and now it is working perfectly again. Thanks for the tips - I wonder how long it will work for ?
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Namit Bisht 1 pts
November 21, 2008 11:16 PM
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Hey Paul..... well I really doubted you as making fun out of us... I was so much tensed as in coming 2 days I had to attend my cousin's marriage.... But must say man... your this freaking technique really worked wonders for me... THANKS A MILLION MAN... for saving my day and money... Well here in India to such technique we call it "JUGADH..." Thanks once again....
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Thor 1 pts
November 24, 2008 8:06 PM
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Wow! I have an S1, and it's been in the box broken for a few years now. Same as everyone else, worked for a little while, then black screen.
Paul's tips worked for the S1.

The good old Mechanical Tap!!!!

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Nicola 1 pts
December 3, 2008 11:00 AM
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Paul's advice is absolutely amazing! I have the s3 and had given up, but his tip worked to fix my black screen problem as well!
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Lula 0 pts
December 3, 2008 3:01 PM
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sad, this method didnt work for me. now my elbow is sore. any other suggestions? Nicola, i also have an S3, did you tap yours certain way? Helpplease
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Jeff 1 pts
December 5, 2008 5:17 PM
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Wow...first time my ebow was so useful - fixed my S6!
Thanks to amazing Paul!
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wowoweee! 26 pts
December 9, 2008 11:24 PM
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i tried the elbow trick more than 8 times. Didn't work. used my knee alot of times. then out of frustration and anger towards Nikon, used hammer, then floor, then a combination of a punch downwards to the floor. None of those methods worked, lol. but i do feel alot better. =) now the screen is white and distorted.....i'm just gonna keep hitting it till it eather works or dies. i kinda want to smash it up and mail it to Nikon and tell them to shove it.
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yaolu (greenietyl) 0 pts
December 14, 2008 7:59 AM
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hello paul!

i am a student and i have i read all your posts and about all those great things that happened to the cameras

i have camera coolpix s200 experiecing the same problem of having a black screen with a vertical white line in the middle when i switch the camera on. i can still take photos cos i heard the shutter sound, but all i could see in the screen is blackness and that white line. so i want to ask you whether your elbow trick could be applied to my camera? thanx a million!

i appreciate help from the others too (:

thaxnx!!!!!
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wqwejtyio;p['\] 1 pts
December 14, 2008 10:54 AM
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thanks paul, long live the interweb : ))
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wqwejtyio;p['\] 1 pts
December 14, 2008 11:50 AM
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thanks paul, long live the interweb : ))
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Jasmine 1 pts
December 15, 2008 7:24 PM
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Paul Ng, you are truly a God send! I was reading the description of your technique and I was like "what?! that can't be right!!" lol..little did I know, this elbow smacking thing does work and kudos to you for figuring it out:) I had to keep smacking it about 10 times before I got the screen to work, but it's so worth it when compared to actually spending another few hundred dollars to get it repaired..thank you so much:)
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Val 1 pts
December 18, 2008 6:07 AM
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Thank you Paul! Like everyone else I thought "no way this would work". But it does. After 20+ times hitting the camera to my elbow and table corner (about 1/2 hour) the screen turned on. Amazing. 6 months ago I paid $200 to fix the loose lens cover problem (covered by my visa protection plan). This camera is full of problems. Mahalo.
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Judy 1 pts
December 18, 2008 2:28 PM
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I have an S6, same thing, black screen at my daughter's holiday recital this morning. So bummed. Came home, googled, found this site…did the elbow thing three times and it is working again! Thank you!!!
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Tim 1 pts
December 19, 2008 3:37 PM
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I got this Coolpixs S5 and I was so pissed off about the camera having the same problem (black pictures) because vacation is coming.
Called Nikon filled the papers for shipping and just as i was about to send it searched and found this forum.
I did not really understood what Paul Ng procedure was of fixing it, but I got the camera in my palm and in despair hit a book on the desk each time harder. It worked. Paul Ng thanks. Well Nikon if this is the way to fix it you better make a recall.
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Paul Ng 169 pts
December 20, 2008 8:32 PM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007--------83 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

***Other than the above, another finding might help someone who would take the challenge to disassemble the problem camera to get it fixed. Please refer to response dated Feb 09 6:39 am, a more complicated fix identified by Davide . Keep track on his updates too, he plans to make a video (Youtube) to show the fix.

Good Luck!
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Lara 1 pts
December 21, 2008 5:54 PM
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Paul, I cannot be that worked! Thank you
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IMRAN 0 pts
December 21, 2008 6:00 PM
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Comments on Nikon manufacturing defects.

http://imran.com/media/blog/2008/12/imrananwarinfo-mylife-view-of-capturing.html

Please add comments.

Thanks.

Imran
"Live, Forever" http://neternity.org
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Brittany 0 pts
December 23, 2008 9:24 PM
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Paul i need your help please. I tried your trick but I guess I did it wrong because now my lense is broke!, I mean when I turn the camera on it says error de tapa de objetivo, whick I'm guessing it means something is wrong with the lenses cap. What Can I do?? Please help me! Thanks!
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tania 1 pts
December 23, 2008 9:29 PM
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Paul thank you soooo much! It worked!!! you are great! Your trick took a little time but it worked!! I need your help on something else though... the menu buttom does not work, everytime I press it the mode function appears on the screen, and then the camera goes crazy.. I mean, now that i was able to see the screen, when i try to see the picture it shows all the pictures saved really fast. Thanks!
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IMRAN 0 pts
December 23, 2008 9:42 PM
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I did not want to smash my camera around and wanted to see the Nikon people will have the decency to fix an obvious manufacturing defect. No luck. Got a $160 estimate from them. Since I just bought a Canon Vixi hi-def SD-memory video camera today, I will make sure to spend that same money to buy a Canon pocket camera to replace the Nikon.

I am told consumer protection laws apply in this case. I am taking a printout of these discussions and from other sites and sending to the State Attorney General in NY (where Nikon is based and I also live). This office is very aggressive with holding companies' feet to the fire. If your Nikon camera has the same problem and you a) can't fix it or b) don't want to knock it around and c) don't like to pay them to fix a manufacturing defect, please also write about this Nikon problem to:


New York State Attorney General
Consumer Protection Division
300 Motor Parkway - Suite 205
Hauppauge NY 11788

If you do that, do let others know here so others also take action and get Nikon to fix their defective camera free. If you do not have time to do that I will be happy to include your name and info in the letter and printouts I am sending. Please email this temporary address I am setting up: NikonDefect2008 attt imran dottt com (sorry to write it this way to keep it from being filled by spammers. Hope that helps you get a resolution also.

Thanks.

Imran
http://imran.com/media/blog/
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ali (pink9752) 0 pts
December 29, 2008 9:11 AM
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i have the same prblem a little bit see when i plug in my nixon coolpix (not sure what number) and i go to video chat on aim my camera goes black and i can not video chat wth my friends!help!
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ceeelaaayy 2 pts
January 5, 2009 2:34 AM
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paul, you are the man. i bought a lot of cameras off of ebay, sold them off, minus this s5 in the box with everything, brand new condition. had the dreaded black screen, so i set it aside. i was searching ebay for a parter that had a busted screen, etc. i decided to google the problem and came across your post. one light elbow tap later, and i have a camera. not only that, i had left the ebay list up with nikon s5 fix as a search. i found a camera with the identical problem, and they only wanted a lousy twenty bucks. i cannot wait to throw a 'bow on it when it gets here. people it works. thanks again man.
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ceeelaaayy 2 pts
January 5, 2009 2:57 AM
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paul, me again. this is just too funny. i also got in that lot off ebay a sony dcr-dvd205 handycam mini dvd camcorder. everything worked on it, except it had a black screen. i turned it on its side and gave it the 'ng smash', as i am now calling it. no luck. i turned it to where the top of the camcorder was facing me, and gave a good whack with my 'tech elbow' and i now have a working sony dvd camcorder. i already got the money i paid for the lot off of a hitatchi dvd camcorder that was in the batch, working. so, i got a working s5 and a sony dvd camcorder thanks to you.

PEOPLE THIS WORKS.....
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jessie 0 pts
January 11, 2009 9:14 AM
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ok so i've tried the elbow trick on my coolpix s7c .. and it does not work! what do i do??
HELP PLEASE
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PAM 1 pts
January 13, 2009 10:16 PM
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The elbow trick worked for me too! coolpix s4... Thanks Paul!!!
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Dean 3 pts
January 15, 2009 9:33 PM
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Anyone ever take an s4 apart? If so what are we looking for. I have a black screen s4 and have nothing to loose. Are there any web sites out there withe photos / instructions for the fix / part replacement. What part is it that goes bad that causes this?
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Dean 3 pts
January 16, 2009 12:32 AM
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Ok I fixed my S4

See >>>http://www.digitalcamera-hq.com/digital-cameras/nikon-coolpix-s4_question.html?qid=1671

Not an easy fix. Required complete camera disasembly. It took me 3+ hours but it is up and going again!!
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bouradee 1 pts
February 16, 2009 4:43 PM
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oh my god. paul. ng you fixed my problem!
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Amazed it works 1 pts
February 23, 2009 9:46 PM
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Chalk up another one for the win column ... S2 and fixed after 15 - 20 whacks. Wore a fleece sweatshirt to lessen the bodily damage.
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Take Three 1 pts
February 26, 2009 10:10 PM
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It only took three Wacks on my S5, but it is now working like a charm! Thanks Paul
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Aimee - Paul's our hero! 1 pts
March 4, 2009 3:32 PM
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Paul you are amazing! That is too funny. I almost fell down laughing when it actually worked! It took several tries and I had to aim my elbow a little to the right, directly under the lens, and this time I tried a little harder (it hurt), but the darn thing started working again. My husband thought I was nuts when I told him what I was doing. THANK YOU....
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Paul Ng 169 pts
March 5, 2009 11:54 PM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:

**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007-------- 91 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

***Other than the above, another finding might help someone who would take the challenge to disassemble the problem camera to get it fixed. Please refer to response dated Feb 09 6:39 am, a more complicated fix identified by Davide . Keep track on his updates too, he plans to make a video (Youtube) to show the fix.

Good Luck!
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tigriss 0 pts
March 17, 2009 9:00 PM
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I tried the elbow technique, did not work and I dented the darn thing. I must have hard elbows. I have a freshly charged battery and all.....I just bought a 12MP Pentax. I don't take pixs much anyway. The Nikon S5 was my first digital camera anyway. I got it on clearance at WM for around $100. I've had it for 2 or 3 years, so it has served its purpose. I paid $150 for the 12MP Pentax that has high review from users, so I think I'll be fine. I still have my Olympus SLR that I perfer for better pix anyway.
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DalaiLama 0 pts
March 20, 2009 8:39 PM
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Dear Paul,
Is it critical the battery be fully charged? Mine is mostly charged. The elbow trick didn't work (yet?). I have like a 4 year old Coolpix S1. Tried 20-30 elbow whacks, super gentle up to alarmingly solid. Only got the Lens Cap error once and I swirled my finger tip and the error gone. Throughout using the Ng Method, the LCD screen has never has been anything other than black (and yes, I have the right error, LCD works to see old pictures, but in picture taking mode, it's just black with the icons visible).

This camera has been super for past few years. I just bought speakers for the desk and for the last 4 weeks have had external computer speakers on my desk, one is 10 inches from the Coolpix charger stand where the camera sits. This must be what queered the camera for this first time ever. When my cell phone is too close to the speakers they start squeaking.

In any case, I am sitting here with a sore elbow and ever so slightly dented camera, almost not visible dent. Having whacked the Coolpix logo, S1 logo, intersection of S1 and Lens....Should I just keep escalating strength of hit? If I escalate I guarantee I will dent it, which I don't mind if the screen comes back.
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Laurie Sanchez 1 pts
March 29, 2009 2:12 AM
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Paul you are the BEST!!!!! My family and I are leaving tonight for Disneyland and after charging my camera I discovered my screen was black just like all the rest of these people. So I googled my problem and found this page. I really didn't know what I was going to do, I can't afford a new camera right now. I almost stopped reading this page because I didn't see any ways to fix it just more and more people complaining of the same thing. Then all of a sudden I saw "the elbow worked", I had to scroll up and see the story of the person that was so frustrated they destroyed the camera with thier elbow but it was a real suggestion. So, after my husband was hitting the camera around, I noticed he wasn't hitting it in the right spot when he did IT WORKED!!!! I can't thank you enough. Laurie
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ParisianNikkoPod 1 pts
April 1, 2009 5:53 PM
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I have an S1 and OMG it worked. I had black out screen but new nothing what was wrong with it and in my googlness, I found this website!!! AND IT WORKS!!!! MY CAMERA LIVES!!! Thank you so much as crazy as it is it does work and I think the fully charged battery is important as it didnt work until charged it all the way!!! Thanks Paul!!!
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happy 1 pts
April 17, 2009 5:54 AM
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I had the same problem with S5 as everyone mentioned. With no other choices ....i choose Elbow method..and it worked. Thanks a lot.
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Bettina 1 pts
April 19, 2009 8:34 AM
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Hi, I can hardly believe it: I have a Nikon L6 that today without any warning showed a black screen at the start. I looked 1 hour for my warranty, of course it is lost... then I tried Paul's trick (but smacking it against my knee cap as the elbow trick didn't work)and WOW! the screen is there again!!!!
Thank you so much!
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Crystal 1 pts
May 2, 2009 7:52 PM
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Paul! Another elbow success, thank you so much!
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Chris 1 pts
May 23, 2009 4:43 AM
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I thought the solution of smacking the camera with your elbow was complete BS...until I actually TRIED IT and it worked! Thanks Paul Ng. For those of you who think this is a joke, it's not....seriously, try it. You have nothing to lose anyways.
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Kaitie 0 pts
May 24, 2009 10:02 PM
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Mmk soo obvs I have the same problem as everyone else, tried the elbow trick and got the lens cover error message. So I tried the cotton swab and now what is happening is when I turn my s6 on the lens cover will open most of the way with a little sticking out still. When I push it in all of the way so none of the lens shows and turn the camera back off the lens will close fully. But when I turn it back on again the same thing happens. And I still have a black screen. Help please??
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Jackie 1 pts
May 26, 2009 11:49 AM
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This technique really does work with the knee slapping and then I hit mine of of a hard surface a few times and it turned back on!!! thanks paul!!! I have an cool pix s3 by the way
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Ash 1 pts
May 27, 2009 1:39 PM
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Paul ..... u are Ahhh-Mazing!
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Ann 1 pts
June 4, 2009 1:28 AM
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Paul, you're fabulous. Another success story with an S6. It took many tries, then I had my husband try it (he's stronger...). It's now working!! I'll pass this on to others.
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Paul Ng 169 pts
June 8, 2009 1:59 AM
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Ann,

You are the 100th person, after reading the 'elbow trick' from this tread, to get your camera fixed.
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Paul Ng 169 pts
June 8, 2009 2:04 AM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:
**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007-------- 100 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

Good Luck!
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Kaitie 0 pts
June 8, 2009 10:34 AM
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Paul I tried both of these things for my lens cap error and my black screen and they have not worked. Any more suggestions?
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J. J. B. 1 pts
June 9, 2009 12:51 PM
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Thank you so much Paul, I dropped my Mom's camera and got the black screen of death...but due to your plan and a tad bit of resilience and disregard to the well being of the casing I got it working again.
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Krys 1 pts
June 9, 2009 10:40 PM
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Paul Ng knows what he is talking about!!! I tried ONCE and it totally worked. I decided to take the risk b/c I dropped my camera which caused it to display the black screen, so smacking it a few times couldn't really be so bad right? I'm glad I did. Thanks Paul!!
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Karina 1 pts
June 16, 2009 10:33 AM
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well, hit it how Paul said too, must hit too hard because it was dented and got the lens error. fixed it with the screwdriver suggestion, then still black screen.

MY SUCCESS: I have the S5 and hit it right on the "pictmotion" sticker. and woo hoo! screen works!

thanks a bunch! told my hubby how i fixed it and he laughed! Thanks!
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david 1 pts
June 30, 2009 10:14 AM
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WORKS!!!!!!!!!!!!!!!!! Thank you from spain!
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Miller 1 pts
July 1, 2009 3:18 PM
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Oh My GOD it works after the elbow trick!!!!!!!!!!!!!!!
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Tonya 1 pts
July 2, 2009 11:49 PM
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I too tried the elbow trick, and it worked like a charm. Whenever you cause blunt force trauma to a delicate piece of equipment be prepared to break it. That being said, a good elbow smacked saved my S5 from the trash bin. Thanks Paul!
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Ann 1 pts
July 8, 2009 3:48 PM
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Thanx so much Paul!!

AMAZING! ELBOW TECHNIQUE REALLY REALLY WORKS!!!!

Was in despair, when my trusty S3 did the black screen thing last week, just when I really needed it.
Laughed and laughed when I read your elbow cure, then decided to have a go, when I realised it wasn't worth the cost of repairing.
Not being of violent nature, it took me several bangs of increasing strength, checking in between each.

CAMERA NOW WORKING LIKE A DREAM!! - ANY SOLUTION FOR A VERY SORE ELBOW???!!
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joanne 0 pts
July 18, 2009 12:22 AM
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can someone please helpppppp.....i cant get my s5 coolpix to turn on..ive put in a new battery. now my elbows are killing me. lol when you guys mention black screen do you all get power on....i get zero power on. is my problem a different one that most posted on here???? are my elbows killing me for nothing now???
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Ann 1 pts
July 18, 2009 3:15 PM
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Oops!! Sorry - sore elbow all in vain - our cameras all powered up like normal, and we got a black screen, but with all the normal symbols. Cameras actually take photos, but photos come out black too.
Wonder if Paul (elbow man) can help on this one.
Could you start a new thread?
Good luck!
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Paul Ng 169 pts
July 18, 2009 4:36 PM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:
**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007-------- 107successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

Good Luck!
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Andreu 1 pts
July 23, 2009 3:32 PM
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OMG! It worked. This morning I smashed the camera hard like 20-30 times with no luck. I almost gave it up, but when I came back from work I thought I should give it a try once more and... There it was! I can't believe it.

thanks a lot Paul

Andreu from Barcelona, Spain
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chris 1 pts
July 28, 2009 10:00 PM
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like most other folks out there, i was skeptical, but this fix worked on my S550.

THANKS PAUL NG!
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Amit 1 pts
August 1, 2009 12:31 PM
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Thanks Paul. i have a S5 with black screen problem and ur elbow trick worked. thanks again!
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Al 1 pts
August 2, 2009 3:33 AM
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Paul, you are awesome.

My Coolpix S6 had the same problem. I tried the elbow trick and it didn't work. Perhaps I didn't hit it hard enough.

I also tried putting a pink eraser under the lens and whacking it with a mallet, but not too hard. Still didn't work.

But I was sure the concept was right, I just had to find the right way to whack it.


So, I held it about 10" above the desk, with the LCD screen facing up so it would not be damaged and dropped it flat on the desk onto a thick sheet of cardboard, so there was a bit of cushioning, but still a fairly hard landing. I did this three times (not sure whether it worked the first time) and then it worked!

I am so appreciative. Thank you for saving my camera from the dust heap.
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Lior 1 pts
August 24, 2009 11:15 PM
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Thanks Paul Ng - My father in-law and I read your posting (the one published on - September 9, 2007 3:56 PM - if anyone wants to find it here) and thought we have nothing to lose. I just tapped the camera (rather gently) near the lens and guess what, it worked like charm. We, of course, had a good laugh about it. Thank you.
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BR 1 pts
August 27, 2009 9:07 PM
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S3 with the black screen. Elbow trick to no avail, then gave it a tap with a stapler in the spot where lines meet between the lens and the S3 logo and ta-da! Mark me down with the fortunate ones.
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HMC 1 pts
September 1, 2009 2:37 PM
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Thanks Paul Ng-- the elbow slam worked like a charm. I "repaired" a colleagues S5 and may even get some now! Thanks again.
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Paul Ng 169 pts
September 2, 2009 1:22 AM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:
**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007-------- 115 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

Good Luck!
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nanaguru 1 pts
September 4, 2009 8:47 PM
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Thank you Paul and all those who reported back about their fix especially Jessica and Jake, who raised the issue with their S3.
I followed the elbow trick and it worked.
Thanks Paul . God bless.
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Essie 0 pts
September 12, 2009 11:02 PM
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hey paul I tried using your technique with the elbow and then the cottong swab but it still won't cooperate with me. Do you have any suggestions?
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Paul Ng 169 pts
September 13, 2009 2:15 AM
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Essie,

Which model of the 'S' series are you trying to fix? Any other fault beside black screen?

Paul Ng
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Essie 0 pts
September 13, 2009 7:26 PM
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I have a S210. No nothing else. Last week I turned it on and there is was and ever since then the black screen won't go away...
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Paul Ng 169 pts
September 14, 2009 4:16 AM
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Essie,

The elbow trick applies to 'built-in' lens ONLY. That means the lens components moves inside the body of the camera but not the traditional lens barrels that extend and protrude out of the camera body.

Just try to tap the lens barrel slightly with your finger(s) after turning the camera on at shooting mode. Be gentle and patient!

Paul Ng
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Andrew Anderson 1 pts
September 18, 2009 2:21 PM
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Dude, the 3rd time the Elbow Method worked! Yeaaaaaa, saved the the vacation. That was too crazy but it really worked.....thank you!!!!!!!
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EMG 1 pts
September 23, 2009 4:02 PM
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The elbow slam worked! My camera has been black screened for 2 months now. It took me about 10 slams to get the confidence and overall level of anger needed to beat it hard enough, but it eventually worked on my 5 year old Nikon Coolpix S2, with the built in slide lens cap.
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Paul Ng 169 pts
September 25, 2009 2:12 AM
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EMG,

Good job! It's pretty hard to apply elbow trick on the S2. I restored service of one S2 myself not long ago. It took me ten minutes and numerous hits. The slide cover is blocking the 'Spot' and was thick enough to absorb the 'shakes'. I rather hit the bottom part to a towel covered hard surface.
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Sean 1 pts
September 26, 2009 12:28 PM
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I had the same thing happen to my s7c after my son dropped it on our dinning room floor. I tried the elbow trick without any luck.
However, I ended up turning it off and dropping it face first on the hardwood dinning room floor. I did this from about 3ft up the height of my 3 yr old son. On the third attempt it started working again. there's definitely no science to fixing these. I don't know if I'd recommend anyone purposely throw their camera on the hardwood but I figured it was already broke and probably cheaper to buy a new camera then get it fixed.
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Rosy 1 pts
September 26, 2009 6:17 PM
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Another S3 fixed thanks to Paul Ng...!! Although having tried a few times with the elbow, it was my knee that did the trick... Thanks Paul!!!
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Lammy 1 pts
September 27, 2009 4:03 AM
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Oh my God!!!! Paul NG.........you are a genius of all genius's. I wish to nominate you for the Nikon 'They couldn't give a damn but he's a guy who did' award. Thanks buddy. If you're ever near Bristol drop me a line and I'll buy you a cider or 3. Cheerss
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Andy O 1 pts
October 4, 2009 7:57 AM
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Thanks mate, just tried the elbow trick and my S7c is now sorted. Thanks.

I think this is known as percussive engineering - the application of a short sharp shock....
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Ellen 0 pts
October 4, 2009 3:12 PM
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I dropped my S7c too. (just like Sean's son) Same result. Everything else works except live screen and taking photos that aren't black. I've wacked it against my elbow, wrist and knee until I'm bruised. No result yet. I'll keep trying, but I'd appreciate any other suggestions. Paul, if you're still checking in, you said something about seeing the W__T indicator on the screen being "off". Mine is too. It has W___|__T. I don't remember the line being between the two letters. Is that out of place? Does that have anything to do with what I knocked out of place when I dropped it? Any suggestions appreciated...
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Michael W 1 pts
October 8, 2009 11:55 PM
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Superb! Tried my elbow, knuckles, and knees on my S3, first in the centre then below the lens to the right of the 'S3' label. The knee did the trick! I guess I get more accuracy there. Thanks Paul Ng and everyone responding with their results. Probably wouldn't have tried so many times (about 15 attempts) if it weren't for the responses. Had to give it a decent whack. Didn't find anything on the Nikon support site for this. Thanks again and for keeping regular updates for new comers!
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Paul Ng 169 pts
October 9, 2009 12:48 AM
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Ellen,

Please disregard the W___l___T indictcator thing. I just realized later that some cameras show one step ahead from W when at full wide angle, which is normal.

Don't give up trying the 'trick'. Whack the bottom part of the camera to a towel-covered hard surface, then try the elbow trick.
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Brian 1 pts
October 10, 2009 11:56 AM
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Another success story! I enjoyed reading the various posts between whacks on my daughter's S5. They kept me persevering (I had to pry the lens surround away from the cover once after getting too enthusiastic). I was ready to take it apart but my hardware store did not stock a #0 Phillips, so I came home and read some more and whacked some more.
My secret formula? A thick piece of mail (checking acct. statement) and a piece of thin cardboard (not corrugated) on the glass top of the computer desk. I held it with wrist strap near the heel of my hand and focused the whack energy on the corner (but flat) where the lens and orange led are. First hit!! Thanks a million.
FYI... The "I" in W___I___T indicates the transition between optical zoom (good) and digital zoom (avoid). Maybe the I goes away if digital zoom is disabled, Ellen.
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Paul Ng 169 pts
October 13, 2009 12:07 AM
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New comers,

Owners of CoolPix 'S' series cameras with built-in lens who are looking for 'Tricks' to get the camera fixed.

For your easy reference:
**Black screen ---- elbow trick >>>> see instruction posted on Sept. 9, 2007-------- 124 successful reports.
**Lens Cap Error >>>> see instruction posted on Oct. 23, 2007--------1 successful report, see response dated Nov.4/07

Good Luck!
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JA 0 pts
October 19, 2009 12:39 PM
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I tried your method with my S4 and now the the lens is loose inside. I also get the lens error message where before I just had the blank screen problem. Something shook loose and it is jammed. Is it time to take batting practice?
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Paul Ng 169 pts
October 23, 2009 2:10 PM
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JA,

S4 has a different kind of zoom lens mechanism to the one that I suggest to try with elbow trick. I mentioned that before in one of the posts above. Now that you've got something loosen inside, it's time to bring it to service people to get it fixed. But, with today's high rate service and parts charge, I recommend you to go buy a new camera than to pay someone to fix the camera.
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JA 0 pts
October 26, 2009 8:14 PM
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Paul, Thanks for answering. I must have missed that S4 post but the elbow trick did help me decide to go back to Canons. I liked that swivel lens on the Nikon though.
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rbreban 1 pts
October 27, 2009 12:03 AM
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Just smack the freaking thing all you can and it will worked mine did
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happy 1 pts
October 29, 2009 9:44 AM
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Hi Paul - had the black screen problem and tried your suggestion and IT WORKED!! Thanks!!! Now i can take pix at my daughter's halloween parade tomorrow!!!
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Josh 1 pts
October 30, 2009 10:44 AM
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Hi Paul I used your trick and it worked perfectly. I've had my s6 for about 3 years now and it just now had the black screen problem, so I guess I got lucky there. On a side note I have used his technique to fix a lot of electronics especially I PODS it works good for those as well.
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Dana 1 pts
November 1, 2009 1:49 AM
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Paul, I am so often skeptical of these "tips" I find online but that honestly worked BEAUTIFULLY. I've had my Nikon for several years now and had no problem with it until now. I thought my camera was a goner.

THANK YOU, THANK YOU.
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