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Nikon Coolpix L20
Nikon Coolpix L20
B+
HQ Grade: B+
A is outstanding and exceptional, rated in the top 10% of digital cameras.
B means they are good, with some standout features.
C means they are mediocre, and probably more trouble than they are worth.
D & F mean they are absolutely awful or old. Avoid at all costs.
  • 4 out of 5
"TAKES GETTING USED TO"
  • 3 out of 5
"Poor Picture Quality for Indoor"
See rating based on 131 user reviews
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Question Possibly Answered (10 points for the best answer)
TCA (TCA) 1 pts
June 29, 2009 12:04 AM
1 people rated this question helpful, 0 people rated this question not helpful Subscribe for Email Updates for this Question

How do I solve the error message, "lens error!" on my Coolpix L20, when turned on?

My three years old might have gotten a hold of it and dropped it. But when I turned it on (after a few weeks of usage), it gave the "lens error" message. Tried the other advices on pointing it to the ceiling, with power off and pressed on the shutter released, did not work. Do not want to send to the Nikon service, would prefer your help first. Any other suggestions will be greatly appreciated. Thanks! TCA
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Answers This question has replies but the author has not yet indicated whether it's answered after a long time. Can you answer the question, or post a clarifying follow-up?
by James DeRuvo (byjamesderuvo) 58448 pts
June 29, 2009 10:34 PM
0 people rated this answer helpful, 0 people rated this answer not helpful
 
If you child dropped it, then chances are the lens has been jarred out of alignment. The only safe thing you can do is cycle the camera on/off and hope that the lens will work it's way back into alignment so it will open. I'd do this about 5 or 6 times. But don't force it. If that doesn't work, you're probably going to have to send it in and hope they don't call it impact damage because that won't be covered under warranty.
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