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Note: this camera was first sold in Oct 2003. There may be newer versions available.
Pentax Optio 550
Pentax Optio 550
  • 3 out of 5
"excellent features - poor durability"
  • 5 out of 5
"Fabulous little camera"
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Mrs. J 1 pts

Pentax Optio 550, My screen picture is distorted

When the camera turns on the Optio symbol looks perfect. But when viewing to take a picture, the viewer is so heavily distorted, can't tell what I am looking at. What is up with the camera?
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Answers This question has been answered!
TomH (tharrison) 9645 pts
November 24, 2006 4:58 PM
1 people rated this answer helpful, 1 people rated this answer not helpful
 
This sounds like a serious problem with the camera. I would contact Pentax.
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Ben Keough (DeadWolfBones) 10631 pts
November 24, 2006 4:58 PM
1 people rated this answer helpful, 1 people rated this answer not helpful
 
Hi Mrs. J,

It sounds to me like your camera is having a problem with its CCD sensor, which is the part in the camera that interprets the image and renders it in pixels. Pentax last year issued a service advisory indicating that certain models, yours included, might be susceptible to a CCD failure problem. If your camera is experiencing the same problem that they're talking about, you are eligible for a free repair. Take a look at this page on the Pentax site for more information. Good luck!
Best Answer
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Brenda P (BrendaP) 28728 pts
December 7, 2006 8:03 PM
1 people rated this answer helpful, 1 people rated this answer not helpful
 
Hi there,
I noticed you haven't marked a "Best Answer"... are you still in need of help? If so, I recommend re-submitting your question at http://www.digitalcamera-hq.com so it has a better chance of being noticed. Lately questions are being answered within just a day or two. Good luck!
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