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Note: this camera was first sold in Mar 2003. There may be newer versions available.
Sony CyberShot DSC-F717
Sony CyberShot DSC-F717
  • 4 out of 5
"sony service"
  • 4 out of 5
"Acc Jack ( Remote Control )"
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Question Possibly Answered (1 point for the best answer)
Thanda Khin (thandako) 0 pts

This camera's retina damaged and where can I buy this retina?

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Answers This question has replies but the author has not yet indicated whether it's answered after a long time. Can you answer the question, or post a clarifying follow-up?
by James DeRuvo (byjamesderuvo) 58448 pts
August 18, 2008 5:02 PM
0 people rated this answer helpful, 0 people rated this answer not helpful
 
As mentioned in this thread, Your camera was one of a host of cameras
that suffered from a faulty CCD chip where products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Effective immediately, and regardless of warranty status, SONY will repair, free of charge, cameras listed exhibiting the above-mentioned malfunction if they determine that the malfunction is caused by the CCD image sensor. Sony should also cover the cost of shipping and handling in connection with this repair.

So the good news is that Sony will fix it for FREE.

Contact Sony's Customer Support Center for further assistance.
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