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Sony CyberShot DSC-P200
Sony CyberShot DSC-P200
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Question Possibly Answered (5 points for the best answer)
Rajendran Krishnasamy (rejendra) 9 pts
December 25, 2006 11:06 AM
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Sony Cyber-shot. "Turn the power off and on again" error. camera not working

I do have SONY cyber-shot digital camera (7.2 mega pixel), just one year old. I didn't use it much. Now, the error message called 'Turn the power off and on again'?. I do not know what to do?. Nothing working on. Just displaying this message whenever I on the camera. Can anyone please help me to solve this error/issues and make me to use this camera. Thanks a lot and appreciate your kind hlep. with regards
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Answers This question has replies but the author has not yet indicated whether it's answered after a long time. Can you answer the question, or post a clarifying follow-up?
Ben Keough (DeadWolfBones) 10631 pts
December 26, 2006 1:31 PM
40 people rated this answer helpful, 2 people rated this answer not helpful
 
Hi Rajendran,

Unfortunately, this seems to be a semi-common problem with Sonys. You can find many message board threads discussing the issue across the internet (here and here, for example).

What the problem usually indicates is that there is something stuck in the lens mechanism that is causing the lens to stick and provoking the camera to give you an error message. The "something" can be as small as a grain of sand. There are two known solutions that don't involve contacting Sony. First, you can buy an aerosol can of compressed air and gently blow around the circumference of the lens housing in an effort to dislodge the problem material. Second, believe it or not, many users have had success with gently banging one corner of the camera against a hard but padded surface (like a carpeted floor or a soft wood table--something rubber would also probably do). This will often dislodge the sticking material. Don't bang too hard, though, or you might dislodge something more vital.

Hope this helps, and good luck. Also, what model Sony is yours?
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Emer 7 pts
March 14, 2007 1:53 AM
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I had the same issue with my Sony camera saying "turn the power off and on again". After following the suggestion of banging the camera a couple of times it worked!

After banging the camera make sure you switch off then back on and hopefully it will work for you too.
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Mat 0 pts
December 17, 2007 1:54 PM
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Hey that's brilliant! Spent an hour stripping a 7.2pix cybershot with no luck getting as far as the lens mechanism, and running out of time. Thought I'd look it up online and found this. (I tapped the end with the rubber cover, in case that helps).
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D Cahill 0 pts
February 5, 2008 11:17 PM
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Oh my goodness. Thank you! I banged the camera on every corner and after a few times, it worked!!!!!!!! I have had the camera for 8 months (Sony Cyber-shot 8.1). Saved me money on buying a new one.
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lUis 0 pts
February 20, 2008 1:12 PM
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It clealrly works, it's amazing i was worried because it's my dad's camera, but you saved me thanks.
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Stonie 0 pts
March 1, 2008 11:46 AM
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I DON'T BELIEVE IT...... Had this problem, 6 taps later it was all solved - thanks everyone!!!!
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Shannon 0 pts
March 6, 2008 3:14 PM
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WOW, I truely can't believe it. I was using the "banging the camera" method as a last resort. I wasted about three hours looking for some sort of magical fix. Banged it softly on the rubber wire of the USB plug and bingo! All fixed. Amazing. Thanks SO MUCH!!
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Arul Selvam R 0 pts
March 20, 2008 11:54 PM
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Really it works for me also.Thanks so much.................
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KARA 0 pts
April 18, 2008 9:22 PM
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mine isn't getting solved, i'm really scared, i really don't think i dropped it or got sand in it, it was working just fine about an hour ago though, nothing seems to work can anyone help?
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Kai 0 pts
April 18, 2008 11:02 PM
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if kara solved her problem please let us know what she did, I have tried all above suggestions, the camera is a friend's, please help
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KARA 0 pts
April 19, 2008 9:50 AM
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i called costumer services it was hell, but they said to send it in ad get it fixed...
i'd reallhy rather get this fixed on my own if possible so any more suggestions?
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Andrea 0 pts
May 13, 2008 5:41 PM
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You are a GENIUS!!! It worked for me too!! Thank you Thank you Thank you! Just bang it baby!!! Hahahah
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Josh 0 pts
June 29, 2008 1:15 PM
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This worked for me too. I'm in the process of moving 2,500 across the country and was really getting bummed that I might not be able to take pictures of my epic journey. Thanks!!!
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PJ 1 pts
July 16, 2008 3:04 PM
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I banged then lens side in my palm and bingo it works fine now. I am completly amazed and grateful. Was on my way out to replace the camera. Thank You very much!
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Julissa 0 pts
August 1, 2008 8:41 AM
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It works people. Thanks
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Chi 0 pts
August 9, 2008 1:52 AM
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The tapping absolutely works!!! I called Sony support and they told me there was nothing they could do and I would have to pay a flat fee of $111.00 for them to service the camera! No way!
Thank you soo much!
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Jesusfreak 0 pts
August 10, 2008 12:11 AM
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Gracias verdugo. Pensé que habia perdido mi camara. Y luego de siete golpes "leves" contra el piso mi dsc-w80 ha resucitado!!!
Gracias!
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Crystal 0 pts
August 24, 2008 11:40 PM
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It's not working. The banging is not helping. I don't know what to do anymore. Someone please help me.
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Anonymous 0 pts
September 1, 2008 6:56 PM
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I tried the banging and blowing in the lens while it's "spasming" a few times...I wanted to give up after two times but it actually worked!
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An (An) 0 pts
September 2, 2008 10:31 PM
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My Sony Cybershot(dsc-s600) on off switch is stuck now..It was fine until minutes ago..I am not able to release it..Do u have any ideas for solving the problem>>

Thanks a lot.
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Frank 0 pts
September 6, 2008 1:20 AM
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WOW! Just THREE firm taps, face down, with the camara on against the palm of my and it works. Thanks.
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Delores Lewis 0 pts
September 20, 2008 11:29 PM
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...and to think, I was going to buy a new camera. Give it a good old fashion wack and that's all she wrote!
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brenda 0 pts
October 1, 2008 6:28 PM
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How in the heck did anyone figure out banging on it. I haven't used my camera for months. a couple of smacks on my mouse pad and wallah!
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Kashvi, Janaki, Harshil, Ferique, and Priti, Daivik 0 pts
October 5, 2008 8:34 PM
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Wow, I thought this was a joke but really after dropping on the carpet of my library twice...the sony camera worked. I tried the hitting on the palm and tapping the corners on the mousepad and padded places but eventually just dropping on the carpet worked out. The first time that we dropped it, nothing happened, it had the same problem, but after we dropped it the second time...it worked. Drop the sony's!!
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karina 0 pts
October 6, 2008 3:59 PM
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this took about 45 timess hahaha yay ... never give up!!!i did!!! and i did it agqain, and it worked ;P
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Kathy 0 pts
October 12, 2008 5:30 PM
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I will NEVER buy another Sony product again. The camera isn't even a week old and this is the first time I got to use it and now it won't work. I have dropped my camera for over an hour now and it still wont work. I tried banging each corner using the mouse pad nothing it working=(
PLEASE let me know if anything else works, but for now I'll keep trying.
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Mighty Mike 0 pts
October 22, 2008 3:55 PM
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Man, I just had that problem, banged it a couple of times against my thigh and viola!!! it worked, the person who solved this is a genius!!
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Sunny 0 pts
October 25, 2008 11:18 AM
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I tried the bang theory and I did it for 20 minutes and I was about to give up, but i gave it one last bang on the palm of my hand, and it worked! Although it is dangerous to the camera and not highly recommended, but I also ran a paper clip around the space between the lense and the body of the camera to unjam or loosen whatever the perpetrator is, I don't know if it helped, but I think I had something fairly large stuck in the camera. Thanks so much.
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KT 1 pts
November 1, 2008 3:20 PM
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I don't usually post on consumer boards...but I had to this time
The "banging" theory works. I banged it on my hand a few times and I got a little worried when it made a little sound, but then it worked.
Thanks for the tip
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KT 1 pts
November 1, 2008 3:21 PM
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Now that my camera is working, does anyone know where I put my cord :-)
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dallies 0 pts
November 12, 2008 10:34 AM
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didn't work for me
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M 0 pts
November 14, 2008 9:16 PM
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Wow, it worked for me too. About the 4th tap on my palm on the lower right corner did the trick. It's been out of commission for about a month now. If this procedure isn't in the users' manual, it should be!
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jaytothe 0 pts
November 18, 2008 12:20 PM
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whacked it off the side of my laptop and it worked! great advice!
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tasin 0 pts
December 5, 2008 9:58 AM
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my sony cybershot turns on but i cant turn it off:S should i hold the power button for a required amount of time??pls help ppl..
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ingeorgia 0 pts
December 14, 2008 3:48 PM
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It works. Have a CyberShot. The lens would stay out when the power went off. Would error when you turned the power back on. Removed the battery when the lens closed. Slammed it hard on the lens side. Turn it back on, was working. I love technology.
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Ramudu 0 pts
December 17, 2008 2:54 AM
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excellent, it worked for me too
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aksah 0 pts
December 17, 2008 8:25 AM
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works!
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deonestar1 0 pts
January 16, 2009 12:05 PM
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you are a lifesaver thanjs so much, and those who say it doesent work, bang a little harder or longer
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Christine 0 pts
January 20, 2009 12:05 AM
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Thank you so much this really works!!! We have a sony cybershot 6.0 and the same problem started on our camera at my son's 1st birthday party trying to take pictures--thank god for disposable cameras as a back-up. It also happened again about 1.5 year later. Now we really thought the camera was broken, of course the manual didn't have this method listed, but after banging the camera corners on the mouse pad it still didn't help, so I banged it face down with the power off still no relief, then banged the camera face down on the mouse pad with the power on then it seemed to work--we got a funny noise when we powered up the camera again, but we shut it off and turned it back on and success!!! It works!!! It's a shame that since this error message question was posted back around Dec of 2006, 2 + years later it's still an issue for Sony, not sure if we will purchase another sony when we upgrade to a new camera. Thank you to everyone for your help!!! We really appreciate it!!! 8-)

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gf 0 pts
January 23, 2009 3:53 PM
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yes!!!!!!!!! it also work for my camera..thanks
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Jisha 0 pts
January 30, 2009 2:08 PM
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oh my god!!! banging the camera agianst the palm really works!!! I was in fact going to open it up, but I came across this thread... Thank you
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Julie 0 pts
February 6, 2009 5:05 PM
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Awesome. It worked. I'm SO thankful :D
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Hatim 0 pts
February 8, 2009 5:31 AM
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Absolutely brilliant - this really works!!! I banged the camera on my palm on the lens side and it worked!!! A million thanks to whoever thought of this :))
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Fiori 0 pts
February 10, 2009 5:31 PM
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I cannot turn the dang thing off! It will turn off and 3sec later, back on! So battery is drained, obviously! and I have to have it plugged into the wall to use it! Crazy! Banging doen't work here! aNY OTHER THOUGHTS? $175 TO FIX BY CAMERA SHOP! So an new one I guess?
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Barbara 0 pts
February 27, 2009 9:10 PM
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OGM!
I was really thinking the whole "banging the camera" whas totally stupid at first, but I was so desperated that I banged it against my own hand, just in case, you know...
AND IT WORKED IT!!!!!!!!
man, genious, totally!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Tina English 0 pts
March 6, 2009 8:25 AM
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OMG It worked! thanks so much who would of figured tapping the camera would help not hurt!
Cheers
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John 0 pts
March 22, 2009 10:23 PM
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Great suggestion that works!
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Dave in Boise 0 pts
March 28, 2009 4:19 PM
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One more success story. I was ready to send it back and pay the $92+ for repair. (It's out of warranty.) A few gentle taps on each corner, and everything works like it's brand new!
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kumar 0 pts
April 14, 2009 5:53 AM
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Thank you very much! The Banging theory... for months i havnt been able to take a picture uptill now!
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Asad 0 pts
April 17, 2009 1:48 AM
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Im facing the same problem. An error messege is displaying that "Turn the power off and then on". I tried it but all invain, the camera dosent work. I have W-150(Cybershot). Its just a couple of months old.
Im facing this problem since i have got back from the beach. As above listed i think sand might have got stuck into the lens.

My camera is in warranty. So should i bang the camera ir just take it to the sony service center. Please help !
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joy 0 pts
April 19, 2009 11:52 AM
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Thank you so much! I have a 4 month old baby and without my camera I'd be SCREWED. I was about to buy a new one but saw this and tried banging it on the carpet and it worked!!! (:
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Elaine 0 pts
April 20, 2009 2:52 PM
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Wow it worked after the 10th time!!! I was nearly panicing as I hit it a little harder than intended......out of frustration! :)
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Angela 0 pts
April 21, 2009 1:31 AM
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THANK YOU THANK YOU THANK YOU.....................THIS REALLY WORKED!!!!!!!!!!!!!!!! Went on vacation and probably got sand stuck in it!!!!!!!!!!!!!! YEAH!!!!!!!!!!!!! I'M HAPPY!!! Only took about 3 bangs on carpet and camera came right back on!!!! ABSOLUTELY BRILLIANT!!!!!!!!
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S.A. 0 pts
May 2, 2009 5:24 PM
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OMG!!! It actually worked. I banged the camera on my hand a couple of times and that didn't work. I finally threw it on the carpet several times and it worked. Thank you for the bright idea. I was ready to go and buy a new camera. Thank you, Thank you, Thank you.
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Laroozer 0 pts
May 17, 2009 4:59 PM
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hey dont give up on banging everyone. took about 5 minutes of banging before i gave up, came back and used a slip of paper to slid around in the mechanism. i was about to give up when i realized smacking would either fix or destroy it. i cant use it so the least i could do is destroy it. but it ended up working. palm of the hand is what fixed it. hit hard enough to start hurting my palm
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MoJoRizn 0 pts
May 18, 2009 10:25 AM
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You guys are right!!! Only wish I'd searched for this solution yesterday, missed taking pics at my son's first communion, had to use my camera phone. Took banging it lens down to do the trick. Many thanks for the RIGHT
answer. :D
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Michellieee 0 pts
May 20, 2009 8:24 PM
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I am having this problem but nothing seems to fix it
i think i am goign crazy the lens go in and out all the time :(
the banging doesn't work and i don't ave warranty

help please :)
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Sam 0 pts
May 23, 2009 7:49 AM
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I just did the banging method and it worked a treat!! Thank you!!!!
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cathy clark 0 pts
May 26, 2009 6:05 PM
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thank you so much, i havent used my sony cybershot 5.1 since march when i tried to use it it kept telling me to turn it on and off again! so i dropped camera onto carpet and banged corners of camera on carpet and hey presto it now works! thank you xox genius!
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MrsMaxx 0 pts
May 29, 2009 11:15 PM
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It worked!!!! Thank you so much!!!!!!!!!!!!!! :-D I was ready to give up too because my palm started to hurt, but I decided to try it one more time and this time I used the carpet and it worked!!!! Thanks so much!
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jetandbarney 0 pts
May 31, 2009 3:22 PM
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Wow, fantastic, worked a treat after I dropped it on the carpet, thanks very much!
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muzikant 0 pts
June 4, 2009 8:28 AM
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I had the same problem with my cyber-shot dsc-p43 and I've fixed it myself. The problem was in a little piece of sand, that was stuck in the lens cover mechanism. I've removed it and now my camera is ok!
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kumar 0 pts
June 12, 2009 1:10 PM
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It's really amazing, After a long battle, we decide to repair it or buy a new one. i just googled the error meesage and see if any come across this issue. Thanks for the solution.

I banged the camera on the back side into my palm and finally it worked. Simply suberb. You guys saved me on buying a new one.

Thanks
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dennis 0 pts
June 20, 2009 2:09 AM
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getting sand into it won't be covered by any warranty so forget that avenue and persist with the blowing and tapping.

I have also got to say Thank you to those who posted this fix, it worked for me althyough i spent some time blowing it with my compressor and finally baning it lense face down a few times on the palm it worked!

Brillian! Thank you thank you thank you

Dennis
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Rylie. 0 pts
July 4, 2009 11:17 PM
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thank you so much Ben Keough, i am going to a concert tommorow and i brought my camera.. but when i turned it on tonight it came up with this anoyying message, so i looked on the internet for the cause of this problem and i found this comment and so i tried and it worked! Amazing!

Rylie :)
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beatrice 0 pts
July 6, 2009 6:43 PM
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holy sh*t. it worked. it hasn't worked for nearly six months.

it didn't work until i banged it with the lens open.



marry me!
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Rosana Di Maggio 0 pts
July 7, 2009 5:44 PM
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love it thankkk you so muchhhhhhh saved my f* life....
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Wendy 0 pts
July 9, 2009 1:41 PM
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Another success story here, after a few taps the camera is working again.
Many thanks to Ben for posting the advice.
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Megan 0 pts
July 14, 2009 8:04 PM
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It worked! Thank you so much for posting this!
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Cari 0 pts
July 17, 2009 12:35 PM
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it fucking worked!!!!!! unbeleivable!!!!!!!
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Jmoney 0 pts
July 17, 2009 8:38 PM
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Whoever came up with this idea is a freaking GENIUS!!!! I banged it a few times on the corner and it didn't work at first, but then I got pissed off and banged it a lot harder multiple times on all corners and it worked!!!!!!

I have a sony cybershot DSC-W290.
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Chris 0 pts
July 21, 2009 2:15 AM
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Crazy, banged on wood counter, no dice, then on palm, no dice, then firmly on MOUSE PAD and now it works. Wish this worked for my computers!!!
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rid 0 pts
August 1, 2009 6:16 PM
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this happened to us while on trip, so had to buy another one. But came home, looked up online and voilla...bang theory worked like a charm after 5 soft whacks on wall padded with mousepad. Now I just hope, my 2 yr old who was eagerly watching me does not repeat that in our absence..LOL...
thanks a bunch...
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ursaminor 0 pts
August 2, 2009 4:19 AM
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MY problem is slightly different. I turn the camera on and the green light comes on. The lens comes out sometimes. On the times when the lens comes out, the power light flicks off and then nothing. Can't take any pics.

To get the lens to go back in I have to move the control to playback; turn on the power again, which then brings the lens back in as it's on playback. It turns off by itself. All very peculiar. Playback works, but I can't take pics with it. Batteries fine. Card fine. Errr..........help?
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Dora 0 pts
August 4, 2009 11:19 PM
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it took 5 taps on the nearest object to me... my coffee table. I can't believe it was that simple. BEN, YOU JUST ROCKED MY WORLD ; )
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Dan 0 pts
August 5, 2009 5:29 PM
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The Big Bang Theory is not working for me.:-( I've been beating the living dailights out of my camera for the last ten minutes; on the mouse pad, my palm, my thigh, the carpet, my cat. Even used an exacto knife to pry around the mechanism in case there's a grain of sand in there (my son did take it to the beach!). I can hear the mechanism tentalizingly whirring twice, then giving up in futility... I'm ready to give up. Just need to whack my son with it a couple of times... BRB with a full report.;-)
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Deb 0 pts
August 5, 2009 11:57 PM
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worked great for me too...while reading this I accidentally dropped the camera...it only fell a few inches, but when I turned it on it worked great!
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Shannon 0 pts
August 6, 2009 9:13 AM
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Thank you so much this also worked for me. I just tapped it a few time and voala it worked again. I was so worried I was going to have to buy a new one.
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Sarah 0 pts
August 7, 2009 2:16 PM
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Thank you so much to the person who figured this out!! I've been banging the camera like some crazy person for the past hour and then, reaching my final tether I whacked it about 5 times against the computer table, face down and when I turned it on it came on!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WOOO :D This actually really properly works! xx
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Paola 0 pts
August 8, 2009 10:33 PM
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omg my carmera lens cap doesnt want to go in and i don't know what do it starting acting like that after it fell on my carpet and now everytime i try to turn it on it just turns off on me someone help me please i don't know what to do and i trying the banging thing it aint working but i won't give you Guys its gonna work because i'm commanding it to work lol
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Paola 0 pts
August 8, 2009 10:35 PM
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ooo and o yea I have the sony cyber shot DSC-S750
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marina 0 pts
August 10, 2009 5:57 PM
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Oh my, it worked. I thought my sister was going to kill me, you practically SAVED MY LIFE. THANK YOU SO MUCH!
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hannahbov 0 pts
August 14, 2009 1:00 PM
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amazing also worked with a DSCW130 Sony - I had to bang it about 10 times nearly gave up. Thanks!
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Connor 0 pts
August 19, 2009 4:24 PM
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THANKS EVERYONE FOR YOUR TIPS! I was taping/banging it for an hour and it wasnt fixing itself. If your problem was like mine, where the outmost lens seems to be bent upwards and it SHOULDNT BE, then take your index finger, put it on the top of the outermost lens, and your thumb on the bottom of the lens, and give it a quick pull downwards and it should click into place!
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Sarah 0 pts
August 22, 2009 1:42 PM
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BEN KEOUGH THANKS!!!!

I opened the lense and took a Q-tip and swirled it around in there with a little blowing and that's all it took-3 seconds of my time and my camera works again!! I sold my last sony on ebay b/c of this problem and had no idea it could be solved so easily!!

thank you so much!!!!!!!!!!!!! AHHHH I am so happy. I had no $$ to buy a new camera!
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Sarah 0 pts
August 22, 2009 1:43 PM
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PS: I don't have this above mentioned camera, mine's a bit sleaker and newer I think, but this just proves it will work on any sony!!
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Bruce 0 pts
August 23, 2009 11:19 AM
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I had to bang the camera harder than my palm could tolerate. I hit the back of our sofa 10 times, and each time the lens moved a little bit...eventually I was able to get my fingers on it. After I pulled it all the way out, I still had to cycle power once. Now everything appears to work fine.
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Lost 0 pts
August 28, 2009 12:19 AM
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I have banged this camera for over 20 minutes.....nothing.....lens keep making that strange noise as if its about to turn into a transformer (nope, still a camera), then nothing. I keep waiting for something amazing to happen. I have blown the camera, banged it, and then pat it on all corners. I now feel like throwing the camera across the room, but I am sure mid throw it will flash or something prior to breaking into pieces.
Thanks everyone anyway.
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Elodie888 0 pts
September 2, 2009 3:02 PM
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Thank you for the tip, my boyfriend banged it and it worked !
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cynthia 0 pts
September 3, 2009 2:32 PM
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this worked!!! all i banged all four sides against the palm of my hands, thank you!
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VZ 0 pts
September 8, 2009 2:22 PM
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MOST HILARIOUS MESSAGE BOARD EVER!!!!!!!!!!!!!!! ON THIS DAY OF SEPT 5TH, I JUST BANGED MY PHONE LIKE 3 TIMES AND IT WORKED..RIDICULOUS...BUT WOW WORKED!!!! LOVE PEOPLE YOU ALL.
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ks 0 pts
September 20, 2009 11:14 AM
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OMG I too regained use of my camera by banging it on my desk at work!!! THANK YOU!!!
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Nithiyananthan 0 pts
September 25, 2009 8:16 PM
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OMG Spend like 3 days . Nothing Happed Banging my Camera on a sofa couple of time and i used the Hair Dryer for the warmer air
My camera is back in business , thats Cool
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Shila 0 pts
September 29, 2009 11:46 AM
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All I can say it WOW!!!!! It really works.... You are heaven sent. :)
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Cyber Nipple 0 pts
October 3, 2009 2:40 PM
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Banging my camera tickled me in new ways
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pall 0 pts
October 13, 2009 7:36 PM
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Who cares about the camera.....I banged my missus instead!
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Campbe 0 pts
October 17, 2009 1:35 PM
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Well it worked again, first tap bottom right hand corner with my palm.....
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Angelica 0 pts
October 18, 2009 8:07 PM
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Mine had the same problem from being in my bag. I didnt realize I had a lot of sand in there. I tried banging it, that didnt work. So then I rubbed it with something rubber and that did the trick. Thank God!!!!!!
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LA 0 pts
October 21, 2009 4:27 PM
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Angelica - You did what when tapping didn't help?
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Marissa 0 pts
October 26, 2009 6:04 PM
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it wooooorrrrrkkkkkkkkkkksssssssssssssssssss!!!!!!!!!!!!!!!!!!!!!!!!!!!

thanks sssssssooooo muucchhhh!!!!

After almost a year of not using my camera it worksss!!!!!!


drop it!!!!
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Jenn 0 pts
October 26, 2009 9:32 PM
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I had given up on trying to get my camera which is not even a year old working. I had been trying all the pull the lens in or out, when I saw the dropping the camera on the floor. So, I tried but did not work. Then I turned it off, took out the battery, and hit the front lens as hard as I could on a book a few times, and it works! Thank you all!
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laurel o 0 pts
October 31, 2009 2:49 PM
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I never thought banging it would actually work! LOVE IT.
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andrei 0 pts
November 1, 2009 1:56 PM
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Banging the camera on the corner worked for me too. I had to hit it a little harder, but finally worked.
It's a Sony Cyber-shot DSC-W125.
Same error message: "Turn the power off and on again".
Thanks!
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Tawat 0 pts
November 2, 2009 10:38 AM
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When I drop it on the carpet many time (5-7 times), it won't work. I decide to turn it on and knot its len a few times, IT WORKS!! Surprise me. Thank you very much!!!
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Suz 0 pts
November 3, 2009 8:42 PM
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Wow--it does work! It seems like it works when you get fed up and bang a little harder than you think you should....It took about 10 minutes and finally worked after I banged it with the lens open.
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Andy B. 0 pts
November 6, 2009 1:23 AM
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It took me a week to think.... "Hey, how about checking the Internet and seeing if anyone has post 'Sony Cybershot 7.2 turn the power off and on again!'"
Amazing. My camera again..... let's see how before I have to bang it again! lol!
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sonyMustDie 0 pts
November 6, 2009 7:57 AM
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The banging method worked for me, but I have to do it every single time I turn the camera on.

I REFUSE to do that.

So, my better solution is I'm going to buy the same camera at Wal-Mart, and send the broken one back and sony can eat the loss.
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Munir 0 pts
November 8, 2009 1:39 PM
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My Sony Cybershot was giving this error, and the lens kept shutting down. I could not believe that banging the camera was the solution. Tried banging it on my palm a few times - but was unsuccessful. Then I banged it on a paperback book placed on the table. And voila - it worked!! The trick is to bang it on a flat surface - which us not a very hard one.
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Ralph 0 pts
November 13, 2009 1:23 AM
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thanks!!!! it really worked
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JeffR 0 pts
November 14, 2009 11:42 PM
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Well holy crap. I smacked it really hard on my calf muscle. Hurt my leg, fixed the camera
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camera basher 0 pts
November 17, 2009 12:37 PM
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am going upstairs to bang my camera....hopefully will work fo me too
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